Howard Johnson Denver West

Ok now totally grossed out! It’s 12:15AM and a Hugh bed bug
ran across my son’s bed. We wanted to be sure we were correct in identifying it so we Googled it. And yep it sure is one. The problem is we booked the room for 4 nights. No one at the front desk except security. Have to wait for AM. To see if we can at least leave with part of our money so we can check into another place. We are from out of town so we can’t just leave after midnight and expect to check into someplace else. First night here at 11:00pm got a knock on the door by two guys. Security checked on them. Thank God for security cameras. Also there are a lot of shaddy acting guest here. We plan on leaving in the am. If they do not offer some of my money I am calling the police. Son went to lobby for bed bug spray.

I would like to reiterate a previous review which said «do not come here». This is a place only for people who chain smoke cigarettes and have low expectations. The television and telephone in the rooms are props only. The blankets on the beds are old threadbare moving blankets or some unidentifiable animal hide. There was one towel for two people. When asking for another towel we were told «you leave tomorrow, it be ok». We don’t leave tomorrow, unfortunately. If you have a great sense of humor but not a great amount of money or standards, this is your spot.

ATTENTION THIS IS IMPORTANT! This is the worst hotel ever my husband and my 11 month old son and I stayed in room 132 on Wednesday March second and woke up Thursday morning. my son was eating and pushed his spoon underneath the couch. when we lifted it up we found meth pipe, a scale, baggies, and a straw! I immediately got our son out of the room and went to the front desk and called the cops. nothing was done about this and they still charge me money! Obviously the housekeepers don’t know how to clean and who knows how many other rooms in that hotel building are contaminated with methamphetamine!

This place is a JOKE. Our first stay here involved being greeted in the lobby by a very loud, angry «guest» who was swearing up a storm because he couldn’t get a printed receipt for his payment because their computer system was down. He began going on about how awful the hotel was, and two other people — one there for ice, the other there because his room keys did not work — chimed in and agreed. Upon checking in, we were told there was a $ 50 «deposit» that had to be made, otherwise we couldn’t have the room I’d already paid for (through Hotwire; no mention of a deposit was made). We finally convinced the guy to let us pay the next morning because we didn’t have cash on us at that point. The room was small and extremely cramped, bathroom sink was actually out in the room, and both of our keys stopped working the next morning. We had one light for the entire room — a floor lamp. As crappy as it was, we booked for a second time about a week later. We never even managed to check in before I was on the phone with Hotwire for a refund. Why? This dump of a hotel was attempting to charge me a «pet fee» for my SERVICE DOG because I didn’t have «paperwork» saying he is a service dog (because such a thing does not exist save for scam sites on the internet). Someone who may or may not have been some sort of manager claimed it’s «required» and he «sees them all the time». When it was pointed out to him that there is no such things as «papers» or «certification» for a service animal, he just shrugged and said that was their policy. When pointed out to him that he was breaking federal law by asking for «papers» on a service animal, he basically said he didn’t care. Later the person at the counter tried to claim that it’s actually their parent company, Wyndham, that has set that «policy». She even said she’d read the ADA page on service animals and what businesses can and cannot ask for yet continued to give us the «too bad so sad» routine (I had pulled the page up on my phone for the «manager» to see — he didn’t care). Once I’d gotten my refund from Hotwire we left — just as the police were pulling up out front. Yes, they called the police because THEY were breaking the law and that was somehow my fault. I was not being threatening (but I was justifiably angry — we actually needed a room and despite the place being a dump the first time around I was willing to give them a second chance) and in fact was just sitting on their ghetto couch in the lobby making my call to Hotwire!
Don’t be lured in by the cheap price — you get exactly what you pay for. Rude service, illegal activity, and a sketchy location (next to an «adult» store and across the street from a truck stop). Did I mention the place is a dump? Because the place is a dump. You’d be better served sleeping in your car.

There are many things I can say about my very brief 15min experience with the guy at the front desk that had to come from the back room from being propped up on his chair with his feet up and we appeared to be bothering him. I do not have a single nice thing to say, and being that I have a foul mouth, I’m better off just saying,
DO NOT waste your time here.
I just drove across the U.S. And stayed in numerous hotels and this guy asks me for a $ 50 deposit, on top of the room price, which he made up, and I showed him what I found on line to his face after he told me, «no you did not see that price.» Where I felt he was calling me a liar, and then he said we can’t check out until they physically go and check the room (who at 5am will be up to check my room when I need to leave?), and I’m not about to wait for anyone else’s sweet time. I could go on, but this guy got me boiling.
Do not stay here

Save your time and money to go elsewhere. Especially if you or any of your party is handicapped or disabled. These guys are ridiculous. The owner and her daughter were more than rude. They overcharged for the room and then an extra charge for a service animal. They threatened to tow her car, and also had the police show up. You can’t treat people like this! Anyone who is thinking of staying here should not!!! Think they may be looking at a lawsuit for discrimination. Also she paid the first 2 nights in cash and then gave a credit card which is when the charges started.

I stayed here recently while on. A business trip. It was a film shoot and I had close to 200 pounds of equipment. I called before hand to ask if they had an elevator or if I could be housed on the first floor. The elevator was broken the whole time I was there except the first night and the staff wrote a note making a joke of people having to use the stairs. I was carrying 200 pounds up 3 flights of stairs twice a day.
I got there and was immediately turned off as the lobby was full of buckets catching water.
My room was supposed to have wifi (it was out 3 out of 4 days) I was not able to do work.
The offered no refund

I’m disappointed I have to give this place a full star. Unclean, stinks, VERY small room. I was informed rooms are only cleaned Tuesday and Friday if you’re staying more than one night. I was left with 1 towel and a partial roll of toilet paper when I checked in. Used all of that up and had to go to the front desk to get more toilet paper and a towel! What the hell did I pay for?! Bed linens never got changed, I know because the sheet and blanket both had matching cigarette burns! AND I’m in a non smoking room! If you pay more than $ 25 a night, you paid too much. Worst hotel I have EVER stayed in, hands down. Also, in their description they say there’s a hotel and gym. Both of those are imaginary

The rates were ok but when I made my reservation, it stated that I would have a coffee maker available… nope! Not in my room. House keeping is below standards, only giving two towels that I would consider hair towels. They never replenished any of the toiletries. The house keeping would leave the window open and when I returned to the room, water was every where from when it had rained. We had non smoking rooms but the room next to use reeked of Marijuana. Tons of tweekers are seen throughout the hotel. I thought Howard Johnson hotels had higher standards. For almost $ 400 for the week, definitely not worth it!!!

The first non-​smoking room I was given had a cigarette butt on the floor next to a bracelet AND hairs in both beds. The second room smelled better but both beds had hairs on the sheets and pillows. I’m not typically one to complain but this was beyond bad. I tried to give no stars but I had to choose at least one.

We had a nice time at this hotel. Nothing special but it was super cheap. Clean room and the staff was friendly. Although it was across from a truck stop we never felt unsafe. Quiet too.

Dried boogers on the inside of the shower curtain.
Pimps in front lobby.
The place smells of smoke. Yes, even the non smoking rooms.
This is literally the worst hotel I have ever stayed in. I dot know if these other Unilocalers were drunk, the prostitutes themselves, or what was going through their minds when they Unilocaled these reviews.

Howard Johnson isn’t what it used to be as a brand, and it shows here, but to be fair, for an aging hotel, it is keeping up pretty well. I did not take advantage of the basement bar and lounge, but I did try the Phõ restaurant that has replaced the chuck wagon or whatever it was that other patrons complained about, and it was what you would expect from a Phõ place in Denver Colorado.