The UPS Store

Just wanted to send a quick note sharing my experience at your store on the
evening of Monday, Feb 1, 2016. I ran in after work, around 6:15pm while your
truck was being loaded and there was a line of people dropping off packages.
David was behind the counter and was handling the chaos efficiently, but with
extreme courtesy and grace.
I had a backpack that needed to be shipped to my daughter at college. David took the backpack, boxed it up and labeled it for me in no time, and
provided me with a receipt. The entire time he was managing the line and
greeting new customers as they came in.
If that experience wasn’t pleasant enough, the backpack got to her next day (Tues)
morning, despite him warning me that it may not make the truck and would
likely not deliver until Weds (which I told him I was fine with).
Hang on to David, he’s truly an asset to your business!

They are SO nice here. I came in after making an internet order of a few 22 cent cardstock copies. They were really busy, so my order wasn’t ready. It wasn’t a priority and I told the nice gentleman that I’d come back the following day. He felt bad about making me come back so he printed it on the spot for me. It was my first time printing so I wasn’t sure how long it would take or if I’d get an email once it was ready (like you do at Walgreens when your photos are ready) so I just showed up a few hours later.
The prints here are very high quality. I’ve been doing gold foil art where the foil reacts to the toner and sticks to the print. Unfortunately, the printers I have access to all use ink and not toner, so that means I have a need for someone else to print them for me. If you print using their cardstock, the paper is really heavy. At only $ 0.22, it’s a huge steal.
I’m actually about to send another order over to them, that’s how happy I was with my first experience here.

Service was quick and polite. However, there’s only one small entry door, so it was annoying and unsafe that the driver used that same door for his big pick up.

We cannot say enough good things about the store! It offered personalized outstanding customer service! We particularly want to praise and commend David who was our service provider on this occasion. He went beyond the call of duty and in fact as my husband assessed the situation he went to the an unheard of level of outstanding customer service!
We were in a crisis and needing to send vast amounts of medical data for second opinions immediately. David was creative and attempted every possible means of doing that as efficiently and quickly as possible. He exceeded our expectations and succeeded in meeting our goals in a prompt and compassionate manner.
It was amazing that he could multitask and not only handle our needs, but assist other customers without any hesitation. He and the other employees in the store handled every customer who came in during this Christmas-​rush quickly and efficiently and also served us without any delay.
If you need the services of a copy/​mailbox/​packaging center and want the best possible service in the most personalized and compassionate manner, then this is the store for you! Their owner should be very proud of his staff and my hope is that one day David does well enough to own a wealthy amount of these franchises!