Einstein Brothers Bagels

Went in yesterday morning looking to get a bagel, I noticed a new flavor of bagel called French Toast. It looked like it had crumbs or nuts on top so I asked the worker what that bagel was made of. And go figure, both the workers working had no clue. Feel bad for the folks with allergies. So I ended up just getting a plain cinnamon raisin bagel. Food was good, but the service and workers are horrible.

I’ve been coming here since day one! Friendly service. Fresh & hot bagels.
What draws me to Einsteins over Starbucks or Dunkin Donuts? Well, it’s definitely the coffee! By far they have the best flavor coffee! If anyone disagrees please let me know I will be glad to try their suggestion.
Location keeps a steady regular crowd you will definitely see the same faces! Plenty of indoor & outdoor spacious seating. Pet friendly outside so bring your pup & his water bowl!
I was told they have free wifi, but for a short while it’s been down.
Two registers as you walk through the line. Keep in mind this place can get busy especially on $ 6 Monday’s (13 bagels in a cute lil eco friendly carry out box).
I’ve never had a problem with any staff or customers. I just stand in line, smile & go with the flow… Especially excited to get some of that COFFEE!!!

The service here is ridiculous! When we walked in it was not very busy, however it took longer than expected to be acknowledged. When we were they asked us to order at the other register and as we did we were then asked to go back to the other register to complete our order. I ordered a cinnamon begal with cream cheese and my boyfriend ordered a sesame seed begal with butter, they ended up giving us both with cream cheese and then replaced his with more butter than begal. Needless to say it was awful. We then waited an additional 5 minutes with begals in hand for our drink order, a chi latte and iced coffee. The chi latte was wonderful, however the iced coffee was overly sugared and not mixed well. The chocolate syrup stayed stuck to the bottom of the cup even after vigorous shaking. We will be choosing a different Einsteins next time.

This place is so inconsistent. Half the time its great other times I sit there shaking my head wondering what I was thinking ordering from this place. Ordered the Tasty Turkey on a Asiago Bagel, for one there was no Asiago on the bagel, had to ask if it was a plain bagel, but they assured me it wasn’t, then once sitting down to eat, the lettuce had many dark brown spots and was very wilted, the cucumber was water logged, it had no cream cheese… it was just bad overall. Think i’ll stay away from this location for a while. On a up-​note my husband said his egg and cheddar bagel was pretty good.

I go to this Einsteins on Saturday mornings after running with FIT (running club). It’s usually very busy but the line moves quickly and the food comes out fairly quick considering how many people there are. I usually order the egg sandwich with ham and Swiss and it tastes great! They also offer bottomless coffee which is a nice treat if you are eating there.

Unfortunately, I have never felt so discriminated upon as I was on the morning of January 9^th by Felecia, the supervisor at the Einstein Bagels on Weston Rd. When I arrived there was 2 people in front of me in the line. Normally you order in one register and pay in the other. However, in the event that there is no one manning the first register you can order and pay at the second register. So my line all moved towards the second register since there was no one manning the first one taking orders. As I was about to be the next person to be served, Patty (an employee) decides to attend the first register while skipping myself and a young child behind me. I told the young lady (Jill) at the second register that I was being skipped, and she said it’s OK I will take care of your order. Well next thing I know the same server Patty comes over to my register to serve the man that appeared to be a regular at that store with a gift card. Not only did they skip me once, but then they had the disrespect to try to do it again at my register. I was served and then they tried to skip the young child behind me also in order to serve their regular customer. I voiced that he was being skipped and she (Patty) stated that she thought he was my child, but she never asked. So needless to say they helped him. I was then waiting for my Bakers Bundle to be done and the box just sat there empty as they helped other people. I then went to the beginning of the line again to ask why my order was not being attended to. The very nice young lady (Jill) did her best to try to assist and console me, but frankly by then I was ready to explode. I requested to speak with a Supervisor, which is when my entire attitude and the service went even more South than it was. First, allow me to state that Felecia should NOT BE IN A MANAGERIAL OR SUPERVISORY position. She is RUDE, CONDESENDING AND DOES NOT LISTEN OR CARE TO LISTEN TO THE ISSUE OR THE CUSTOMER. She proceeded to not even have the respect of listening to me and look at me. The entire time I was trying to tell her the issue she was more interested in looking at the lines that the store had. I asked her to give me the respect of looking at me and listen to me and her response was that she had other customers to attend. I ask her if she felt that i was being treated fairly and correct… Her response was «yes» and she continued to annoyed me the customer. She also felt the need to tell me to not bring my puppy in the store again, although there was no problem with my puppy initially when i walked in. In fact the girls were admiring her and until Felecia had an issue with me, nothing was mentioned. It felt like she just needed to have something to throw in my face… the customer. I then told her that i would NEVER be going back to that store and to please cancel my order. She then took my receipt and NEVER EVER apologized for the issue and handed me the money. I asked her if there was a phone number that I could call and without even acknowledging me by giving me respect of looking at me she (Felecia) said rudely «it’s on the receipt»… Needless to say I could have gone anywhere for bagels and pastries that morning and I unfortunately picked Einstein Bagels in Weston… but Thankfully I will NEVER BE MAKING THAT MISTAKE AGAIN.
The beauty about life and a New Year is that you can choose to be miserable or happy. And I choose Happy, Happyyyyyyyy and Happy. No drama, therefore NO EINSTEIN BAGELS in WESTON. …

Worst Einstein I’ve ever been to! They burnt my bagel & barely put any cream cheese. Obviously short handed on staff and they don’t even know how to make a bagel! Don’t work at a bagel place if you can’t make a bagel! I only ate that bagel because I was starving & I was dissatisfied with every bite. Don’t go here!

Clean place, great coffee, delicious food and friendly people. Not sure what the other reviewers are whining about.

DIRTY DISGUSTING PLACE TO EAT. There are better places for bagels in Weston. This Einsteins needs a remodel, 20 years ago. They are also always running out of bagels. If your going to eat there check out the sidewalk seating. At least your away from the filth.

They really have some terrible people making the sandwiches today.
Got a bagel that looked like they sat on it.

Service is horrible, the ceiling is disgusting. Seems a bit dirty.

Pretty good bagel with bacon egg and cheese. Coffee is regally good too,. Good quality fast service at a reasonable price.
My only complaint is that although service is good I do feel rushed when I’m there. Kinda feel like a number but overall it fits my needs for a quick quality breakfast when I need it…

Customer Service at an all time worse. Of course the food is great but the place is an outdated DUMP! Spider webs on the roof and the ceiling is falling apart. Rude young girl in the front thinks she owns the place. They run out of common items all the time. Machines for frozen drinks are often «broken» due to lazy staff.

Pumpkin Shmear is back, so excited! Darn good!

The staff is friendly but it seems impossible to get a dozen bagels after 10:00am even on weekends. In addition some of the staff need to remember to change gloves after touching various surfaces and handling bathroom keys!

Not bad, nothing really different from the chain, although they seemed to run out of things fairly quickly. The day I went, it was 8am and they were already out of everything bagels.
People were friendly, and they were pretty quick. The location is a little hard to spot, part of a strip mall and in the middle, so keep an eye out if you’re looking to come here.