Lumber Liquidators

You can’t beat the prices here at Lumber Liquidators in Westminster. …One stop shop, has everything you need for your flooring projects..

We just finished getting new Engineered flooring installed in a 2500 sq ft house… that’s a lot of flooring! We previously purchased laminate for our other house and had a great experience with Carlos at this location, so it was only natural that we would return for flooring for our new home. We had a contractor this time so things went a bit differently. The contractor wasn’t ready for the floor when it came in, so LL was happy to hold it for us. They held it for like 2 – 3 months! Awesome!!! Took a lot of stress of us to figure out where to store that much flooring. Now the flooring is all done, and gorgeous… but we had 3 tubs of glue and 5 boxes of flooring left over. I called to see if I can return it, keep in mind we bought it in August, and Carlos approved the return! After spending SOOOO much on our remodel it was very nice to get some money back. Thanks Carlos… we are VERY HAPPY CUSTOMERS and would be thrilled to recommend your store!

One word. DANNY.
We’ve been diligently remodeling what we’ve dubbed «The Beach House» in Huntington Beach. One of our first major purchases has been laminate flooring from Lumber Liquidators in Westminster.
Danny provides an amazing customer service experience for patrons of this Lumber Liquidators location. They’re lucky to have such a dedicated and knowledgable employee. He really cares about finding you the product you’re seeking and also making sure that it’s confirmed pristine by the shipping location.
I spoke with Danny on New Year’s Eve around 3pm and he confirmed they’d be open until 7pm or so and also on New Years Day… upon explaining the product we were looking for (a specific laminate reducer) he followed up TWICE the same evening, finally locating an extremely back ordered item in Spokane, Washington. He took payment over the phone and said he’d settle the order with that location and have it shipped to our home. He’s awesome.
Give your employees a day off, LL! People like Danny certainly deserve it :)
***UPDATE*** 1÷17÷16
If I hadn’t convinced you in my earlier review that Danny is the best, let me add something here. Brandon stopped by the Lumber Liquidators in Westminster yesterday to pick up a t-​mold piece of laminate that we needed.
While waiting for Danny to retrieve the item requested, Brandon noticed that our specific laminate had gone on sale and was 20 cents less per square foot. Upon mentioning the sale to Danny, he quickly reviewed our original purchase date, determined we were within 30 days and issued a credit of the difference — hey, $ 125 is a helpful chunk of change when remodeling.
If I could give Danny a sixth star I would. Spectacular customer service is hard to come by these days. He really delivers an elevated experience.

Life is good with Service from Danny at Lumber Liquidator, Westminster.
One phone call, got the sample out, order and delivery in matters of 2 conversations. All done!
I have been looking for tile plank for a week. My usual supplier and contractors both said cant do. I found them available at Lumber and one phone call, one in-​person view sample and then another talk with Danny. $ 5k later it is scheduled for delivery.
Sounds like a normal routine? Not quite, it was a lot of sample viewing and inventory search. Danny’s professional service made it easy and quick. It takes a professional and great sales person to get this done within 45 mins total. You got to love this guy.

One sales associate that knew what he was doing but was busy assisting the 6 other people in the store. Standing around for 20 minutes with no customer service was annoying especially when the other sales associate literally was just there to hand out catalogs and knew nothing about flooring… why are you working here? Had my wallet ready to buy and leave but I took my money elsewhere. Worst customer service ever and a waste of gas. I’d rather just go to Home Depot or Lowes where customer service is a priority.

This store has taken care of me and my flooring needs. Danny has been great. We came in 5 min AFTER closing and he was totally accommodating (he hadn’t locked the door yet) and did not rush us even though we weren’t purchasing that day. We came back the next day and bought 550 ft.² of flooring. I call back later to get some molding and Danny steered me to the next best store because his store didn’t have it in stock and he made the other guy at the other store make sure that it wasn’t damaged before we we went to pick it up. Now today I’m going to buy another 450 or 500 ft.² to finish off the rest of the house is not already tiled and he’s just been on point from day one!

There is a definite difference between locations. Carlos at the Westminster store is awesome. I ordered flooring and molding from a different location and they told me that the flooring would arrive soon but that the molding would take two weeks and there was nothing she could do. I called this location and Carlos jumped right on it and had the molding delivered to my home in three days. He clearly cared about doing the job right and I was very appreciative.

The service here is great! Prices are fair and usually better than your Home Depot pricing. Carlos provided me with exceptional customer service, which was very important since I was spending quite a bit for the hardwood I got. Thank you!

It was a pleasure choosing Lumber Liquidators for our house project! Junior was so incredibly helpful, friendly and accomodating! We really appreciated his time and effort and look forward to working with Junior for future projects for our home!

Great prices! Great quality! Great quick customer service!!! Thank you so much for your help with my hardwood floors!

Came in here on 2 separate occasions because we just bought a house and are shopping around for a Bamboo flooring. First visit, Danny was super helpful and knowledgable and gave us the brochure and went over all the different flooring options. We left with a lot of useful information to start with. We looked online and went to a big box hardware store, but not much help except that the product was not only inferior, but more expensive. We went back to Lumber Liquidators and this time Junior helped us. Again, they were very patient, knowledgeable, and helped us to find the perfect floor. I can’t wait to install it and see the added beauty and value this Bamboo flooring will bring to our house. I highly recommend this location. Ask for Junior or Danny, they are both great.

Had a very pleasant experience when I visited this location. Carlos was very informative answering all my questions. He took the time to explain the differences in all the different kinds of flooring. I found him to be quite knowledgeable and patient with my many questions. He was personable, knowledgeable, professional and efficient. I would recommend visiting this store.

Are you going to put in hardwood, engineered or laminate floors in your house? Well, you probably should start here. Go to Home Depot and Lowes and you’ll see that the prices here are cheaper. For a large house, it will make a significant savings. Having said that, the warranty is shorter, hence the cheaper price and the selection, while numerous, are not always replicated. It means they carry what they carry until they run out. So, if you don’t do the whole house at once, you may not find an exact match if you come back later. Staff is helpful and friendly.

Had the best experience! Jr and the whole team were so very accommodating, knowledgeable, and easy to work with! If you are thinking of hardwood floor, I highly recommend visiting this location.

Came in and was warmly welcomed by Carlos. Extremely helpful, knowledgeable and service oriented; friendly professional. I believe we got a great deal for the planks we purchased. Thank you so much Carlos and lumber l.

What an amazing staff and awesome product at this location. I have gone to several locations and huge outlets to purchase flooring. As a Realtor and Property Manager I am constantly working with investors when the invest in real property and this Lumber Liquidators shows the same professional attention to a corporation or general contractor making a huge purchase as they do the mom and pop redoing their floors in their home. This place gets it done and shines while doing it.

Just left the Westminster location and pretty disappointed with the customer service I received. I came in with many questions and the man who «helped «me was kinda awful. Sorry sir I was looking for linoleum. He seemed entirely annoyed by any of my questions.

This review is for a sales person. From the start, Carlos was very helpful. He made sure that he took the time to explain everything and helped us get what we needed. He provided advice and gave us helpful hints. He didn’t try to pressure us into purchasing anything and just made recommendations based off of his experience. It took us about a week to acclimate our bamboo flooring and another week to install our own flooring (not including base boards). ADVICE — watch a lot of youtube videos and research the wood prior to purchasing. When we had to return the materials we didn’t use, he still had the genuinely nice service and smile. We can’t thank Carlos enough (and he doesn’t even get commission)!

I found the sales personnel extremely helpful and accommodating specially with all the samples I took to get the right match. Would definitely recommend.

I had a fantastic experience with their sales people and with their preferred installers. Absolutely professional and customer oriented. My floors are beautiful and were priced well in comparison to their competitors.