On the Side

After being a long time client of the European Wax Center I had a Brazilian with Andrea this morning and let me tell you this was the most thorough, painless and enjoyable wax I have had to date. She was super friendly and detail oriented, I would highly recommend you go see her.

Love this place! I’ve tried a lot of spas in the area and this is by far my favorite. The nail area is beautiful and the girls always do a great job. The front desk staff is welcoming and friendly. I go for monthly facials with Stefanie. This place can’t be beat!

Awesome place. Amazing ambience. The associates were all so attentive and caring. After the massage, they let you stay as long as you want to finish your drinks. (It’s BYOB BY THE WAY)

I have been going to on the side for a few years and never thought to write a review. I have gone for massages which are the best I have ever had. I have been massaged by Stacy and Melissa primarily and they are both fantastic! Always incredibly relaxing and able to fix any problems I am having and I have on a few occasions gone in with problems (back, shoulder, ect.) Last time I had a gentleman who specializes in sports massage whose name I regrettably can not remember as he did a wonderful job and got me all fixed up after being laid up with back problems for days. I have also had amazing facials by Jess and Claire and go any time I am in need of a good skin refresh. I got a spray tan once as well which was very good and surprisingly not awkward as the girl was very sweet and professional. They recently finished a remodel which has made the place a total dream, very relaxing. I always love getting there early or sitting for a few minutes after to have a delicious cup of tea and just unwind. I usually try to make appointments at least a week in advance as they are a very good spa and therefore book up quickly. However, I have been able to get appointments sooner if I am flexible on day and time. Highly recommend for facials and massage! I love getting gift cards here as it is a real treat and am looking forward to trying them out for a couples massage before my wedding.

I’ve been coming to this Spa for 8 years so this review is well overdue. I absolutely love this place. I’ve been to at least 6 different spas but this is my number 1! I’m a firm believer that the service is only as good as the product line. I always opt for the naturopathica facial with glycolic. This place is cozy but has a high end feel.

Was desperately seeking a Deep Tissue massage on short notice and was able to schedule an appointment 1 day before for a 60 minute session.
They’re currently undergoing promising renovations. The place is beautiful and very serene already. There is a women’s and mens locker room. There are private lockers available for use, 2 private showers, 2 bathrooms, and a small sauna room. You do have to share a waiting area with a pretty fireplace where there is hot tea, trail mix, cold water to enjoy.
My treatment was great and exactly what I was looking for– deep pressure with concentration on my trouble spots. 60 min for just about ~$ 100.
I would absolutely go again and am excited to see what it’ll look like once renovations are over. I am eager to try other treatments too.

Hubby gave me a gift certificate here when I was pregnant for a massage. I used it for a Mani pedi instead since I dont like people touching me while I was pregnant. The atmosphere was nice but it wasn’t relaxing. They had «calming» sounds and music BLASTING… very loud. In their defense, I think it was to drown the out the sound of construction going on. While the pedi stations looked nice and modern, they weren’t great. It was just a plain basin… no bubble jet and the water got cold fast. I personally love the jets, so this was dissapointing. They also rub a whole cut orange on my feet. I get it that they want to be «fancy» and all, but it came off as obnoxious. I think they should consider using essential orange oil instead of wasting perfectly good food on feet… I felt terrible for being apart of that. Maybe it was the preggo hormones but I kept thinking of less fortunate that would love to actually EAT the oranges.
The pedi lasted 10 hours before it smeared when I took my shoe off. There were so many layers of paint, it pushed right off my toe. Had to go back and get it fixed before flying out for a wedding.
The gel manicure I got had a bunch of air bubbles underneath and the French tips weren’t even. There was a piece of dirt under the gel on my pinky and it caused the tip to warp and come off days later.
I have a good amount left of my gift card but I called 3 times in the last 5 months to schedule an appointment (giving them a chance here.) And every time their computers are down. No one calls me back when they are up and running. If I manage to get another appointment, I’ll update my review.
Took a star off, just remembered I had also gotten my eyebrows done here. Had to fill one in for a month and grow them out to get them fixed. One was shorter than the other and one was thinner. HORRIBLE. Everything cost well over 100 $, Mani pedi and eyebrows. My normal girl charge 40 $ for everything. Granted the salon isn’t super fancy but they do a good job, which is what most people look for.

Went today for a couples massage with my boyfriend. We both loved it!!! The renovations are coming along nicely and feels more like a day spa now. Wish we had more time to sit and enjoy the sauna. Esad and Claudia did our massages and we both raved about them. Can’t wait to go back soon!

I’ve had a massage and facial here a few years ago and I’ve gotten family members spa services which were all **fine** but I give OTS spa 1 star because they are impossibly difficult to get an appointment with. I have a gift certificate that I’ve been trying to redeem for a long time and every single time I call — usually with 2 or 3 days advance notice — I am always told that they have no availability. Not even for a quick mani-​pedi — at all, no availability, all day. It is frustrating and they’ve lost a great deal of business from me due to this. Most working moms don’t have the luxury of planning spa visits — even for quick services — weeks in advance and I won’t waste my time with a spa that isn’t accommodating. Each time I have called the front desk is curt in their response and doesn’t even attempt to find a slot open or suggest an alternative. Isn’t that basic customer service 101? In my opinion, this alone makes a spa visit here not worth it. I say find a more accommodating place that actually wants your business.

BEST MASSAGE IN WESTFIELD /​UNION COUNTY ! I recently called for a last minute appointment same day and they were able to fit me in. I was out with Sabina for a 90 Minute deep tissue massage. Not to mention the new renovations are beautiful the massage was incredible. As someone who is in the hair/​beauty industry I am very observant of a lot and I can tell you Sabina was professionnel and well practiced at her job. I recommend going to her for all your needs !

Excellent experience from the time I walked in until the time I walked out. Very relaxing calm environment. Everyone was pleasant to speak with. I went in for a prenatal message for 90 minutes which was extremely great. The massage therapist knew exactly what she was doing and made me feel comfortable and very relaxed. I suffer from a extreme pain and my left side where my nerves are in my hip and she completely took the pain away. I definitely recommend the prenatal message from this spa to all pregnant women. I will be back before my daughter is due for another prenatal massage. Also I am definitely taking my husband here to get a 90 minute hot stone massage. Great place! Making this spa my go to spa!

i have been going to this spa for a while. I have enjoyed the massages, the staff has been very pleasant. Unfortunately the pedi/​mani service is very challenging. One in particular, Andrea, exudes aloofness and attitude. A very unpleasant experience. I would rate the massage B+ and the mani/​pedi a C-​. Some of the girls in the pedicure area need additional education regarding people skills, and eye contact.

I had a gift certificate for On the Side and decided to get a massage, mani and pedi. My massage was phenomenal and the perfect way to de-​stress. The room was aesthetically pleasing and very relaxing. The masseuse was professonal and gave one of the best massages I have had to date.
After my massage was done, I headed over to get my mani/​pedi. It, too, was very relaxing and the girl that helped me was professional and did a great job. Additionally, the service from the moment I walked in to the moment I walked out was outstanding. I happily spent the rest of my day in a relaxed haze!
I highly recommend On the Side and will definitely be back again!

I took my mom here to get a ‘fancier’ pedicure because I love her. I have not been here before so I was really hoping to be please. I absolutely loved everything about this place from the smell of it when I walked in, to the amazing courtesy shown to my mother and I by every staff member, to the absolutely amazing pedicures we both received. I mean this was absolutely the best I have ever had. The girl who did my pedicure was Sylvia and I absolutely will return to her. I cannot wait to try some more of their services.

My husband got me a gift certificate for here so I finally used it on my birthday. I’ve only had a few massages in my life but this one didn’t really stand out. The masseuse didn’t ask about any preferences or areas that I’d like her to focus on. The massage itself was fine but next time I think I’d try another place in the area.

Came across their website and decided to give them a try. Had a very good experience and have been going now for about a year. Usually go about once a month for a massage and have yet to be disappointed.
The staff here is great. From the moment you walk in, they go out of their way to make you feel comfortable. The masseuses are friendly and always ensure you’re comfortable and relaxed the whole time.
Only downside is that because it’s located in a converted house, they don’t offer a whirlpool/​jacuzzi or sauna.

Best spa ever. I had the Signature massage here and it was absolutely wonderful. I found Heather to be a very skilled and fantastic masseuse. I’ve never walked out of a massage feeling this refreshed and satisfied. The staff is down to earth and very welcoming as well. I loved the entire experience and look forward to my next appointment.

My absolutely favorite place to be pampered. Excellent service, friendly staff. Expensive, but very good. Book ahead, It is almost impossible to «walk in» unless they get a cancellation.

This spa is excellent. Once you walk inside, you feel like you are no where near Westfield NJ. It is very calm and relaxing and their employees are friendly and attentive. I have had several massages here over the past few years and think this is one of the best in the area. Their hours are also very accommodating (with later hours on a Friday evening so you can start your weekend off nice and relaxed!).

I love this spa. It is so beautiful and relaxing. Taryn and Jackie at the front desk are super nice and always make you feel welcome. I love Andrea for manicure/​pedicure and waxing; she is a sweetheart and very good at her job. Lauren and Connie are both good for facials. My favorite masseuse here is Jean (pronounced the French way!); she is so soothing and her hands are like magic.
Prices are pretty much standard for this area but I think it is well worth the money. They serve you herbal tea, ice water with lemons and yummy trail mix and the vibe is just so calming. Love it here — it’s my home away from home!