Chase Bank

I’m so disappointed, tired, and frustrated for opening an account at this Chase site.
The Details: This branch (including a few other central Ohio banks) did a promo for a free $ 100 if you open a checking account on a certain day. My family and I talked it over and decided to switch banks to Chase for a few reasons, and this extra $ 100 iced the deal. I opened the account with Tamera with the stipulation that I needed to receive a direct deposit within 60 days. My employer had financial issues with their contractor and ended up giving two hard checks instead of two direct deposits. I had been promised 2 direct deposits, which is why I thought I was safe on the promo before opening the account. I went to this branch after having deposited my checks thinking surely they’d understand if I explained.
I called Tamera to explain the situation. Our reception was weird so we hung up and I called her right back, as agreed. But in the 15 seconds we were off line, she went to lunch! Just typing it makes me frustrated. It was incredibly rude.
I was shuffled to another banker and quickly they told me no. The next day, I went into the branch, and showed the new banker multiple email apologies from my employer about the lack of direct deposits. I showed her the promo flyer and my account info. She asked how old I was, whether I had opened an account like this before, and finally said there wasn’t anything they could do but that she’d check with her supervisor. Over a week later, I received a call that they still decided not to give the $ 100 promo.
What is $ 100 to JP Morgan Chase Bank? I’m not pulling a fast one on them. I just want them to keep their freaking promise!
I explained the situation to another branch months later and the banker agreed that the Maxtown branch was not acting in the best interest of the client, as they are directed. It felt selfish and corrupt. He emailed Tamera and their branch manager and received no response from either.
The Bottom Line: Even if they are totally valid in keeping that promotional $ 100 for themselves, the people at this branch ignored, shuffled, and insulted me.
I lost faith in all of Chase Bank before encountering Tyson from the 23 branch.
GO TO ANOTHER BRANCH. The Maxtown branch is a demoralizing headache.