Super 8 West Springfield / Route 5

Stopped in for a quick night stay. From first walking in to being greeted at the desk, everything seemed fine and looked clean. Very friendly staff. Checked into the room right away. NO problems. Room looked clean. I would return

**Disclaimer**
**This will probably be a long review**
:)
The day before my birthday I was on my way to New York (whoo hoo rode trip!) and along the way my car broke down so I caught a tow to the motel 8.
I honestly was expecting the worst and was pleasantly suprised to find the room spacious, bright and clean. The bed was super soft and comfortable, I had no problems with Internet connection, bathroom was clean (a little mold on the ceiling but you get what you pay for), and no terrible smell of cigarettes.
The only con I can think of is if you don’t get up early for breakfast all you’ll be stuck with is toast, coffee and yogurt.
Otherwise I enjoyed my stay and will stop in again if I’m in the area.

Hotel was okay in general, but it has the slowest internet speed I’ve experienced since dialup. If you want anything of substance via an internet connection, this is not the place to be.

Staying over for one night here was all I need to sleep over night from my long day trip and visiting my Father at the hospital. Once I was using the TV, I was unable to set on the closed caption on by the remote control? Due to that I am hard of hearing, it the law that public. I was surprise they didn’t have this set on or allow the remote control work. I was a bit disappoint about that.
The morning I got up and went to take a shower, the shower thing dose not even come out right.

I wish I had read these reviews before booking and staying here. This was the absolute worst hotel experience I’ve ever had. I don’t know where to start. First, I went to take a shower and there were several other people’s hair all over the floor of the shower. So that clearly hadn’t been cleaned AT ALL. Then, looked down at the bath mat they supplied– once again– hair. Then realized the hand towel that we had already unfortunately used had– you guessed it– other people’s hair on it. I was ready to vomit. So I started investigating… upon pulling back the comforter there were other people’s hair all over the sheets. So they had just pulled up the blankets and made the bed WITHOUT CLEANING ANYTHING. Now I was really ready to throw up. I went down to address this with the front desk person who was completely unphased and never once said sorry. They even had the nerve to give me attitude about switching rooms.
The place was dark and scary. We were scared to leave our car parked in the parking lot.
At 3 AM the fire alarm went off so all of us evacuated and were standing outside for a long time with no explanation of what happened.
NEVER, EVER stay here. I would rather pitch a tent than stay somewhere like this every again.

This place is run down, smells like a motel, the rooms are dark and could use some updating. You need to get the iron and ironing board from the front desk. The breakfast is less than impressive. Its also very noisy. The neighborhood does not feel safe. I would not recommend this place to anyone. If you want quality at an inexpensive price this is not the place for you.

I wish I had read the Unilocal reviews here BEFORE pulling in and booking, but it was late, we were tired, and really usually not so fussy.
On the good side, the bed was very comfortable and the sheets were clean (don’t look too closely at the comforter). The TV and internet worked fine. The gentleman who checked us in was competent. There was hot water and cold.
But in the category of one bad thing can ruin your whole stay, the hotel reeks of cigarettes. It is not so good in the lobby, gag-​inducing in the first floor hallway, icky in the second floor hallway, and then just unpleasant in the room. With the hallway so bad, when we got to the room, it seemed comparatively acceptable. Within an hour, my throat hurt as if I had a bad cold. The weird part is that your nose is supposed to adapt to most smells so that they seem to dissipate over time. But by the next morning, the smell actually seemed worse. At one point during the night I contemplated sleeping in the car, and I should have in order to not feel so ill in the AM, but instead covered my nose and mouth with a damp facecloth.
Ick. Don’t do it. Budget hotels are fine — we’d stay here again if it wasn’t for the smell.
Update: Ended up with pneumonia and my doctor actually said it likely was from this awful place — so much crap in the air that it triggered a mess in me that lasted almost a month.

I’d give it half a star if that was available, but only because we had a functional TV and beds to sleep on. Then I may take away that half, because as a person with horrible allergies, we were assigned a smoking room, when we asked if we could have a NON smoking room, my husband was told that «There are no Nonsmoking rooms at this hotel»!!! We tried to cancel the room, earlier in the day, and they told us that we couldn’t, and that we had to call the 1 – 800 number or my credit card would be charged. So, we decided to go and use the room anyway, as we were going to the Big E the following morning. I slept about 2 hours tossing and turning because the room REEKED of smoke It was dirty, and just awful. Never again.

Dirty. Ants. Fire alarm went off because a man who lives there was cooking on a grill in his room… AGAIN.
DONT STAY HERE.