Very Important Paws

First time ever using doggy day care. We have a 19 week old puppy. It was recommended by our trainer and friends to do day care every so often to help socialize them to other dogs and get rid of some energy (Vizsla hello!). The staff was super friendly at check in, making copies of vet records and filling out forms. What was most impressive is that the staff knew all the dogs names as the owners were dropping them off. They clearly love these dogs. I know lots of people who trust them so I had no concerns. When I picked up Charlie he was worn out in a good way. We only did a ½ day 5 hours which was $ 22. It isn’t cheap but not ridiculous. They also have packages that lower cost for full day. On another note the owner is very engaged in the community and helped an organization I know provide food for needy families AND he held a school supply drive at this business. So, VIP does great things in the neighborhood. That’s a WIN WIN! We will be back and look for us!

Just picked my dog up from a 4 day stay, only to find out they did not feed her the proper amount for 8 meals! They were giving her a half a cup instead one and a half cups because they entered it in the computer wrong — not to mention it was written on the registration card and the tuppaware of food correctly! Absolutely irate and will never be bringing my dog here again.

Elaine is a great groomer; have known her for years, however they are expensive. $ 75 a dog, no weight based pricing. Same price for a 20 lb dog vs 50 lb dog.

My two Chihuahuas love VIP! I’ve been taking them here for training, daycare, boarding, and grooming since 2009. They are like children to me, so I’m very particular and won’t leave them with just anyone. This is the one place I never hesitate leaving my babies. The people of VIP truly love and care for them and that is absolutely priceless.

I left my two girls with VIP for the first time and it also was the first time I’ve left them at a pet hotel so I was nervous. Soon as I entered I started to feel better. The staff was extremely friendly and as I was filling out the paperwork other pets were being dropped off. The staff knew each dog by name and the dogs seemed so excited to be there! I was given a tour of the facility (clean and safe) and I saw some of the other dogs enjoying themselves.
Being a dog mommy, of course I called VIP the next day to check on my girls and the staff didn’t seem bothered at all with my call.
When I picked them up today they were bathed and looking so happy! Now they are passed out on the floor which means they were exercised and happy. I would recommend anyone to leave their babies here.

My dogs Chanel and Bentley love going to Very Important Paws especially now that they can go swimming in their new pool during daycare.

Well… Still not impressed. I wish there were more boarding options. Our dog stayed for a couple days and has done daycare a few times and they didn’t do any of what they claim to do. Check IDs for pick up, they didn’t groom our dog even after we called to confirm they would, AND our dog who got groomed then went for daycare and returned with a few fleas… No Bueno. Wish best friends pet care would open a location here…

My dog loves spending the day at VIP! She especially loves the pool in the back. You can tell all the dogs are well cared for but most importantly loved. It’s like home away from home.

Well I still haven’t received a call but the owner felt he could address a Unilocal review instead. He stated that «we offer several service packages which offer significant savings on our daily rates for boarding, daycare and pool services» However they are not a savings when your dogs are boarding together, its actually more. He said he understood and would call me back w 2-​dog packages. Never received a call but I found this review comment that still doesn’t address what I am asking. I agree with another review that demanding a bath after 3 days (70 $ for 2 dogs) is ridiculous. I still bath my dogs again after coming home and I do not want them to get pulled from playtime to do this. I found a great other daycare and boarding option without all the drama, thankfully. And I can actually tour the place, not a video

We were new to the area and used this facility on our vet’s recommendation. Our experiences have not been good. We recommend you look at other boarding firms in the area.
In summary, prices are high with hidden fees added, odd requirements like a bath every three days are mandatory. Grooming was not well done. Nails were not trimmed, toys and food we brought were not returned until strongly reminded.
The staff seems uninterested in the work. The place seems a little run down. There is no outdoor play area. Except when we insisted we were told we may not tour the facility to see cages and play area.
Most importantly, our dog didn’t like the place. She is a veteran traveller and has stayed at several locations and this is the only kennel where she was very reluctant to go.
We have recently made time to tour a number of boarding kennels in the area and think there are better choices that will make you and your dog happier.

I bring my toy poodle to VIP whenever I have to leave town for a few days, and it’s always a pleasure for both me and the dog. Her first visit was at 14 weeks old, and there was a puppy area for her to interact with other tiny breed dogs like chihuahuas and yorkies, which was great – i was worried she would be too small to have any playmates, but that wasnt the case at all.
The location of VIP really couldn’t be better if you live near downtown WPB, like I do. Its 3 minutes away and there’s always somewhere to park out front, which makes pick up and drop off really quick and easy.
I have had my pup groomed here twice, and both times she looked super cute. People who have poodles can get really specific and anal about how they like their dog groomed, and the staff I spoke with was very understanding of that and gave me exactly what I wanted. Pricing for a «lamb clip» was about $ 70, which is right on par with other WPB area groomers [even petsmart – that’s an expensive scissor-​cut no matter where you go!].
I always wish I could bring my dog with me everywhere I go, but when I can’t, this is the next best thing:)

We have a Leopard Catahoula puppy and she is very high energy. We often bring her to VIP if we have to go out of town and she is help so busy with the other pups, she doesn’t even realize she’s away from us! Best of all she always comes home exhausted. The staff knows me when I call and my dog as soon as she walks through the door. Prices are reasonable and the facility is clean and comfortable for the dogs.

We have large puppy (English Mastiff) and VIP does a GREAT job with him! We did the puppy training here and have boarded him and used the day care facility. He absolutely LOVES it here and can’t wait to go in when the car drives up to the facility. The staff is ALWAYS attentive and friendly to us and our dog. They take care to follow our instructions and to confirm them for each boarding visit. They also spend time in the play area with the dogs and have special packages available for treats, activities, etc to really pamper your pooch… would not board anywhere else when staying in the Palm Beach Area!

Friendly atmosphere and knowledgeable staff! When I can’t travel with my dog, I leave her here and have piece of mind to know that she will be taken care of.

When I say the name «VIP» my dog’s wiggles say it all. She can barely sit still when I tell her that she’s going to VIP for daycare and races as fast as she can to get to the car. For an English bulldog, this is a rarity.
I started taking my dog to VIP when she was just a puppy. And I have been a fan ever since. The staff is extremely friendly & attentive to my dog’s needs. The most important thing is that I never worry when I leave her there for a day of daycare or a week’s time because she always comes home happy. We also used VIP’s training services & were very pleased. I would highly recommend VIP.

I love this place — we sent our two dogs there for a few years when we lived in FL. They were always well taken care of and they had a blast too. The staff is incredible (friendly and caring) and I like the facilities. They really care about your dogs. Renee does the grooming and I have never had a complaint because my dogs always looked fresh and cute!
I’m not sure what the so-​so reviews are all about because all my friends send their dogs there and are more than pleased!
In fact, we were SO sad when we moved away at the beginning of this year because we knew we weren’t going to find a place like this … and we haven’t! Can you please open a VIP in Santa Monica!

So far so good. My dog has stayed there 3 times already, once for 10 days and he came back very happy. I have dropped him off for daycare and a bath a few times. Sometimes the bath is just ok.

I am extremely picky with where I bring my dog to get groomed or leave him when I go out of town. I have always heard great things about this place. I have never really been pleased. Overpriced and horrible dog grooming. He didn’t even smell clean or look like they had trimmed his hair. Not to mention several times he was bleeding from his privates when I picked him up. (Apparently they «accidentally snipped him there»).
I had to have a look in the back where the dogs play and board. I was not impressed. It seemed depressing, dirty, and boring. Small, plain rooms. The staff are very friendly and they sell some great treats/​products.