LA Fitness

I was actually pleasantly surprised, because I read some not-​so-​great things about this gym. I just moved downtown, and I previously went to 2 other la fitness locations in gardens that I wasn’t too thrilled with. So I figured I’d try it out in city place and I actually really like this one.
My main gripe is the weights that are literally strewn about the gym. I know that’s not the gym’s fault, I haven’t seen a a single staff member doing anything about it. I always rack my weights but unfortunately not everyone does the same. If you can lift it, you can rack it, people (and what is it with people taking one dumbbell of each weight category, and walking away with all of them? Who is the idiot who does this in every gym, leaving people with no same-​pound weights to use? Seriously! I mean, I can understand holding one weight for crunches or squats or something, but when it’s literally ONE of each weight left, despite most people walking around with 2 arms perfectly intact, then I really don’t get it. Just do your crunches and put the weight back, it’s not hard, in fact your exercise with that weight was probably harder)
Fortunately my work schedule allows me to go to the gym during less busy times. This helps with avoiding the crowd as well as a scavenger hunt for the weights.

Facility is great, although it would help customers to invest in an extra set of small lockers near the check in desk. Staff is poorly trained. I’ve never been greeted by name, and even worst most of the time I don’t even get greeted. Staff shouldn’t be on their cell phones while at work. Poor service and the club has no «club» feel. Improved hospitality would really help!

Pros: Plenty of machines, not so crowded, most people seem to have manners and it’s located in city place where you can go out after.
Cons: No swimming pool, no restrooms upstairs, complementary parking is only two hours and the AC seems to be cold so it’s hard to sweat.
I still enjoy it once in a while when I want some peace.

The only thing I don’t like about this gym is NO ONE wipes down the machines. It’s disgusting. Otherwise, cheap monthly rates, ample machines, and the fact it’s rarely crowded during the day make it worth 4 stars

It would be great if the A/​C weren’t «broken» all the time. I joined this location back when it opened, and for the first few months everything was great, nice and 72 – 73 inside. Then I guess the air conditioning broke and they only got around to fixing it intermittently. It wasn’t unusual to go weeks with it being some 80 degrees inside. You’d think a West Palm Beach gym would know better!
Since at least January of this year they either haven’t gotten around to fixing it or just realized that people won’t complain to much if they keep it a balmy 78. The afternoon rush at 5pm is unbearable, it gets so sweaty and uncomfortable that it makes working out miserable. There are no windows to open either so the entire place smells.
If you’re considering going to this gym check it out at like 5:30 — 6:00pm and decide if you could be comfortable working out in that terrible heat, because after a year like this they’re sure as heck not going to fix it. For $ 30 a month it’s not a completely terrible deal. All the equipment is brand new so you can enjoy sticking to it in the heat.
Some details for those who are interested: over a dozen of each cardio machine, 4 flat benches for bench pressing, 2 squat racks and a power rack, great dumbbell selection with 6 adjustable benches for dumbell exercises and two upright seat benches, and one of each of a great selection of weight machines. There are only exactly enough barbells for each of the racks, flat benches, and incline/​decline benches to have one so if someone is working on corner rows or deadlifts somewhere else in the gym you’ll be left without a barbell (or you’ll be depriving someone else of one if that’s you deadlifting). Lots of open space between machines and in the free weight section so you don’t feel too cramped except when it’s gym rush and you’re packed in there.
Polite gym culture nonexistent here. No one will let you work in sets so expect to just wait on machines or racks or dumbells until someone else finishes. Your workouts could vary greatly in length just waiting around. Your best bet is to go with a friend who has a similar flexible routine and then take over whatever equipment you want and is available.
This could easily be a 4-​star gym if they just fix the AC. Until then, I’m going because my company subsidizes my membership.

Clean neat lots of great machines wish they had more classes at later times and 10 – 1130 am

If you want a gym w great classes go elsewhere. I keep coming hoping it would get better but the Sunday spin. (Only one class all day) is little more than a speed walk. The instructor is always in a perfected matched outfit with the same tired workouts. I run a tabata every 10 mins to get my heart rate up. I have tried at least 3 times bit it is by far the top 2 worst spin classes I’ve been too. Ironically the other one was also an LA fitness. I have truly wasted my money joining this place it’s only pro. I live down the street

The one star is for the equipment actually working properly.
The lack of stars are for the following reasons: unprofessional non-​career trainers, the contract, and the cleanliness of the facility and the not so friendly front desk, assistant trainer manger (who walks around telling guest he is the manager– Angel)
— I originally signed up in August 2014 for a membership and for training sessions. I immediately was signed up with a trainer named Von for my requested time of 7:30am. I was later text that night at 9pm by the trainer stating he can’t do 7:30am because he has his son but could do 9am. I explained I only like the morning and that’s what I signed up for. I asked what days are you in early before 9am– he replied I don’t start until 9am. The next day I called Mike and canceled my training session contract. Really the manager doesn’t know his trainers schedules!!!
— the training manager Mike (at that time) over the next couple of months profoundly apologized for the confusion and asked if I would give LA Fitness a second chance and that I wouldn’t be disappointed. So after a few months of him trying to reconcile, I signed up in December for training sessions — which they still after 3 months didn’t have a a morning trainer. So I knew at this point I am the one who will need to adjust my schedule to have a trainer– this was a first and was reminded by the manager I won’t be disappointed. However I was– I explained to the manager and my trainer Von that I don’t jump due to a knee injury and being top heavy. On numerous occasions I had to remind the Von the trainer that I don’t jump and ask for another type of exercise. On January 12^th I had a session with Von who wanted me again to do a jumping exercise with which I wasn’t jumping but step forward instead– he commented that I needed to jump and I said I don’t for the 500^th time and I need another exercise to do. He threw his hands up in the middle of the gym and told me to get another trainer and walked away. Rude, unprofessional, and is more concerned with soliciting business from LA fitness guest for his private boxing session on Saturdays.
— I asked for the training manager and got this young inexperienced individual named Angel. Explained what just happened and told me he was interviewing other trainers and specifically for the morning (since I had requested it). He said the new trainer for morning appts will start next week and he will call me to set up appts. After leaving 3 messages over the following 2 weeks and no calls back I tried one last time and finally got Angel who scheduled me with a lady named Michelle the following week — January 27^th at 7:30am was my training date with Michelle– who never showed up!!!
— after expressing to every manger Jason, Alan (training manager), Indrell (training director) — which she shared my experience with Kerry the VP of training and asked me to call corporate to have it documented; I was offered 3 free training sessions. I was insulted, contacted a lawyer. If you the client get sick and call to cancel less that 24 hours or don’t show, you loose your session. If a trainer doesn’t show your contract states you will be credited 3 training sessions– however it doesn’t state the number of times this is allowed before corporate would need to step in. Which I will change.
****these trainers do not take pride in their job, they are not professional, there are no morning trainers as I had requested — twice and they just started with morning spinning class because there were no other morning classes before 9am. Just because you live in paradise doesn’t mean you should act like you don’t give a crap– take a little pride in what you do people! This gym and its staff would never survive in a big city like Dallas or DC.
— ps the equipment is NOT always cleaned — they only have a cleaning crew come 2 times a week. Make sure you wipe down your equipment before touching it because everyone doesn’t do that!!!

Nice clean gym with great equipment. Deducting a star because the staff at the front desk can be hot and cold.

This particular LA Fitness has limited space based on it’s location. Regardless, the equipment is of good quality and plentiful including the free weights. Also, it’s very clean (much more than the Wellington location) and well staffed. It has showers and a sauna in both male & female bath/​locker rooms and a child care center. Contrary to some previous reviews, one does not feel pressured by salesmen and apparently the alluded to «mike» doesn’t work there anymore. Jason, the manager, and Joe, the trainer, are friendly and professional. I frequent this gym about 5 days per week. On the flip side, the cons include the lack of a lap pool and racquetball courts. And I do wish they had another water fountain upstairs at the other end of the gym!

One can find something wrong with every facility. I have belonged to Bally’s, Planet Fitness and this is the third LA Fitness I’ve used. It is the best. I’m a clean freak and I cannot find any fault in its cleanliness. The equipment is new and well-​maintained. The staff is helpful and efficient (I’m not there to make life long best friends). The facility is convenient with excellent free parking and the rates are reasonable. They don’t conceal the fact that there is no pool or hot tub (you kinda need to read the ad copy) but there is a new, well kept sauna and clean showers.

The one star is for gyms cleanliness. The manager Mike was very insulting and unprofessional. He scolded me in front of the staff and members for stealing revenue from his gym, by training my friends. My friends 3 buddies from France are in town so they wanted to do what I did for a work out. I don’t speak French but I showed them how to do air squats, burpees, and kettle bells. Our routine took all of ten minutes in a quiet secluded corner of the gym. Before we left Mike the manager had a little temper tantrum. insisting I’m a certified trainer (after my telling him I’m not) who is taking advantage of him. His treatment completely turned me off considering a membership.

I downloaded a guest pass online and decided to give the gym a try. On my first visit the salesman didn’t ask me what I was interested in, only told me what the gym has and what he liked. He asked if the down payment or the monthly payment was more important before I even had the opportunity to try out the place. I was turned off. He quoted me $ 149 down and $ 49/​month.
The problem here… is that there was a sign outside that states «$ 0 enrollment fee» and online it says $ 99 enrollment fee.
As far as the gym itself, it was clean, quiet and had a nice selection of weights.(the only reason they get two stars instead of one)
I still even considered enrolling, but after talking with a few friends, who apparently had a bad experience with a pushy salesman, I have decided to look elsewhere.

I absolutely love LA Fitness. This gym is extremely nice, clean and has new equipment. Staff is very friendly. Definitely recommended!

First time I was coming here because I was hoping for a pool and spinning. No luck.
Cons:
— No pool (misleading photos on Unilocal)
— Drinking water stinks and tastes bad.
— Spinning is combined with extremely HIGH PITCHED SCREECHING SOUND from trainers microphone. I went to spinning few times, hoping it will be different but again — the music was too loud and even cutting off after few minutes, the sound from microphone too high pitched. Other locations do not have this problem.
— Small area with cardio machines
— No basketball court
— No chairs in shower area and shower curtain «window» is too low. Ups!
— No juice/​smoothie bar. dont forget your water bottle.
Pros:
— This gym has good AC
— It has sauna
— TVs on each cardio eqipment
— They have two Body Glide Ski-​Skate machines that I haven’t seen elsewhere
— Starbucks close by — people come in with coffees!

New and clean! Lets keep it that way.
Too bad there is no pool.
What’s also lacking is a good bicycle rack (in the back?) It seems silly for a gym to pay for your parking but not have a bicycle rack don’t you think?
And perhaps more elliptical training devices they seem, by far, to be the favorite cardio choices. On Saturday morning all are taken while there are more than plenty of treadmills and bikes.
Last wish: PT also per hour and not just per ²⁸⁄₅₂ weeks.