Valvoline Instant Oil Change

I didn’t believe it when they said how fast their service was — but It WAS! They really do a very quick and pretty thorough job for a oil change place. It’s not cheapest — but they are close by and it’s convenient. You never even get out of your car. All the techs yell out loud to each other which is reassuring –as you can listen to what they’re doing. Also, they’ve never made me feel pressured to may more for full synthetic (since I usually get the blend) — and they’ve always accepted the coupons I’ve had. I’ll keep going as long as the staff stays as friendly as they’ve been!

Car maintenance is never fun, but if you need to get that routine maintenance done, this is the place to do it. The staff was really friendly, went over exactly would be done, and even showed me things like that the air filter was still clean so they didn’t need to change it. I’ve had shady experiences in the past at other places, but this place gave me a good feeling. Honest, friendly, fast, and affordable. There isn’t anything else I would want from a car maintenance business.

Wow! I am used to Pep Boys where the customer service is just terrible, so this was a wonderful change of pace! They changed my break lights and changed my oil in 5 minutes! This is officially my new go to place!

I’ve came here twice in this last year for an oil change! Both experiences have been awesome, quick and easy! They had me in and out in no time!
Both oil changes took no more than 20 minutes during the busiest part of the day– lunchtime.
The staff were very friendly and it was comfortable for me to ask them questions about my engine, oil, tires and filters. They gave me honest opinions and recommendations, which I really value from a auto shop.
What I love about this love this most, is that they do a complete check all around my car including lights, brake, filters, wipers, tire pressure, etc… You name it!
What can I say, I trust the guys! Also I feel like I am winning every time I use my coupon!

These guys are great. Very fast and not expensive. They even replaced my brake lights quickly. Definitely worth your business

I look like someone who knows very little about cars and it’s true, I know almost nothing so I’m a perfect target for getting ripped off. When the guys here said they were doing a full inspection with my oil change I got my «no to extra stuff» speech ready in my head just in case.
However, this wasn’t the case at all here. They were transparent, honest, fast, and polite. They didn’t try to add anything on or up sell. They showed me the recommended options for oil in my car with the prices and had me choose. Plus, I got $ 10 off with the Unilocal coupon.
Also, I’m an idiot and didn’t know the window sticker was for the next oil change so I thought it was a mistake but it wasn’t and they were very nice about it. You learn something new everyday, I guess!

Waited in my car for a 15 minute oil change– Tony is the man! Love how quick and convenient this place is– so many places didn’t have the oil or filter or whatever for my ’15 Jeep Wrangler and they did so I couldn’t be more thrilled! They didn’t try to push something on me that I didn’t need, which I always appreciate. Thank you for the quick, convenient, and excellent service, guys!

Been there like 7 times… they do what they are suppose to do. I’ve never had any problems. They aren’t pushy sales people because I really just want my oil change.

I brought my car into Valvoline for an oil change this was the first time here, I’ve been taking my car to the dealership where they constantly try to rip me off selling me services that I don’t need. Coming to Valvoline, I was prepared to say no to all of the attempts to try and sell me on extra services however Kenneth was fantastic and very honest. He took out my air filter and said it didn’t need to be replaced. The team at Valvoline was fast and very friendly, excellent customer service. Make sure you look online for s coupon, they also have a $ 5 off Unilocal checkin coupon.
Thanks Kenneth for keeping it honest!

Service was exemplary. The staff was efficient, professional, and polite. They helped me choose the most cost effective option for my oil replacement, rather than simply upselling me to the most expensive option.
In addition, one of my brake lights was out, and I’d already picked up a replacement bulb to install myself later. The customer service representative offered to install it for me during the oil change at no additional charge. AND they properly inflated my tires.
I was in-​and-​out with fresh oil, inflated tires, and a new brake light in less than 30 minutes for under $ 50. The best part: I never even had to step out of my car.

I just had great fast service from friendly knowledgable guys. Boom!
Unilocal wants me to write more otherwise my review will only be a ‘tip.’ Unilocal likes long reviews– I don’t like long reviews. I do like burritos.

Came here yesterday morning because I needed to have my car battery changed immediately and needed to be in downtown LA by 9 am. I arrived 5 min after they opened and had my battery replaced and my oil topped off within 25 min! Tony was the guy that helped me as well as another young man. They were nice and efficient and definitely made a potentially stressful experience much easier.

I would not recommend taking your car here for an oil change — or anything for that matter!
My boyfriend took his car here late February/​early March 2015 for an oil change. We didn’t drive much in LA, and we just moved across the country from LA to NC, and finally had a chance to take it for its next due oil change. Please note his car was not touched or serviced by another auto shop for ANYTHING since then until today.
Our new shop found that the «technician» at this Valvoline had screwed on his oil filter so tightly that it could not be removed without damaging his vehicle. We had to pay an additional $ 39.83 for a new oil filter cap for his car. The housing is plastic, and if they’d tried to force it off it would have cracked it, causing our expensive oil change to become even more expensive than the extra $ 40 we had to pay today for a new cap. Can you imagine what this repair/​replacement part would have cost if we still lived in LA? Thank goodness for the South, where things have normal price tags.
Avoid this place at all costs. If you’re going to pay exorbitant prices for an oil change, take it to the dealer, or better yet, a private mechanic that’s certified. At least that way you have someone working on your vehicle that knows what the heck they’re doing. There’s no certification required for quick lube places, so any schmuck they hire off the street will be touching (or in our case, breaking) your car.
You get what you pay for… and if you go here you’ll pay for it again whether you want to or not. AVOID!

I hate using Unilocal for negative purposes, however I believe it is necessary in this case.
I asked my wife to take one of our vehicles for an oil change at Valvoline. Unfortunately she ended up at the Santa Monica Bl. location rather than the one on Lincoln Bl. Which i had previously visit with another of our cars.
Everything was going smooth at first she stated. It wasn’t until an employee by the name of «Travis» made his way over. This particular individual was rude and definitely unprofessional.
Not only was he caught looking/​staring at my wife inappropriately, his tone of voice and attitude completely changed immediately when he was told we can only afford the oil change today.
After he received this information he walked away and only cane back to present the total due. No details about what was done to the vehicle was communicated.
To top it off my wife has been suffering asthma throughout her whole life. Travis snaked like cigarettes and had chewing tobacco in his mouth while talking to her.
My wife and I will never return here, and i will share this experience will family members and co-​workers.

Ask for Angel he’s so professional and welcoming I felt like a celebrity He has a great team I will be back!

For a drive thru oil change service this place is on it and respectful.
They did my oil and let me know what things I should maintain. But not pushy at all to get me to pay for replacements.
Service ⁵⁄₅
Quick and easy. Communication on point and friendly.

I needed to get my oil change done on a Sunday afternoon. The dealership was closed so this was the nearest option open with good Unilocal reviews.
As described on other reviews, it is definitely fast & efficient. However, it is overpriced.
I ended up paying $ 124 for oil change + 1 light bulb replacement. This is after applying the $ 15 discount that I was able to find after some Google search.
Oil change = $ 91.48
Light bulb replacement = $ 12.99
Then we have these additional items that I wasn’t informed of:
— $ 10.00 «Premium Filter Charge»
— $ 11.69 «Extra Oil Charge»
— They also charge extra for antifreeze coolant fluid ($ 4.00). At least, they notified me about this ahead of time…
I thought VW dealerships were overpriced… not anymore.
This place is good if you have limited amount of time and want to get the oil change done quickly. Otherwise, I would just take it to another shop or to the dealership and save $ 30+ and get a free car wash.

Just came in this morning for an oil change. I haven’t had my oil change in like 7 months so I was feeling a little nervous. What would they find? What would I try to get sold on?
Not the case. In & out in 15 minutes & everyone is always super nice. Hulizes & Steven helped me out. They made a little bit of a stressful situation actually easy & enjoyable. Thanks guys! See you next time!

Took my car in on my lunch break yesterday and was extremely happy with the service. I had not been to this location before, but was very happy I was in the neighborhood and stopped by. The men who helped me, I believe it was Kenneth, Tony and Steven, were exceedingly friendly, professional, and efficient. It took no longer than 15 minutes and I was very grateful for the sincere and honest way in which they worked. I am so accustomed to car places that try to «oversell» products I don’t need, but I never got that impression from them.
There are other oil change places closer to my house, but I will go out of my way to come back here.
Thanks Guys!

I’m not sure if it was a strange coincidence, but the same day I had my oil changed at this location, the bottom plastic of my car fell out on the freeway and was mangled underneath the car. I had to call for a tow truck to lift the car and cut out the remaining pieces.
I called the shop and they said that they would look into it. Turns out they said it wasn’t their doing. They did say that they don’t have to touch that piece of plastic to change the oil, but it is right next to the area where they work. Even if it was loose (I can’t say that it was in perfect shape because a couple of years ago, the front had become loose due to touching a «higher» cement block at a parking lot) but the odds that the area closer to the middle completely fell off the same day 2 years later is kinda odd. You never know… but what I found odd is that they claim they record the service on video, yet they won’t allow you to see the recording. That makes it all fishy to me so I don’t trust them at this point.
I also felt that they were trying to upsell services that they didn’t realize I had just completed (like certain fluids that I knew were fine).
The problem is that when something happens to your car right after some work is performed (regardless of where you take it), you will probably not take it back because that scary feeling is lingering as you wonder if it was as a result of that visit.