Classificação do local: 5 Circle C Ranch, Austin, TX
I can’t speak highly enough about the GREAT customer experience at CDC. I found CDC because we had a horrible customer experience at Schroeder’s in town. We found the carpet we wanted there(on our own… when I was returning the samples the consultant had recommended and instead found the carpet I was looking for in another section of the showroom she never even showed me) and because their staff were so unresponsive and unprofessional(our initial consultant left town and punted us to one of her colleagues who in turn left town!), I searched online to find what retailers carried the Masland brand. That’s how I found CDC. I called and immediately was greeted by a very kind, helpful, and responsive woman named Wyoma. She let us know they carried the carpet we liked, came out to measure our house that same evening, and said we’d have our carpet installed immediately after delivery(which was important given we were trying to get things done before moving into our new home). The carpet arrived the following week as anticipated, and she was incredibly accommodating in trying to schedule the installation for when we weren’t having work done at the new house. The carpet was installed and the installer did a fantastic job! The carpet looks amazing and has completely transformed the upstairs level of our new home. We could not be happier with our overall experience and new carpet. HIGHLY highly recommended.
Rachel B.
Classificação do local: 5 Austin, TX
Absolutely flawless process. I am SO happy with the service that Wyoma provided, I only wish I had more rooms and spaces to carpet. I came in looking for a specific print because that’s what I was set on, but just glancing around their showroom, I can tell I would have loved so many others! Very fair price and exceptional professional installation.
Robert M.
Classificação do local: 5 Austin, TX
Small in square feet but loaded with quality options, this cute store on Bee Caves offers great service and good prices. Found this place when one of the flooring mega-stores couldn’t come through for me on seagrass carpet. This being a smaller operation I think helps the customer. The ladies who work here were all knowledgeable, and they are very experienced in this business. They helped me by tracking down a carpet that another place had told me was backordered for many weeks. I used them for carpet installation and then had them make some custom-sized area rugs out of the same carpet. Pricing was great and so was service. Highly recommended.