Laundermutts Pet Services

This review is for their self-​service only!
$ 10 for self service dog baths. Bring your own shampoo and they provide towels, a bath tub and luke warm water. There’s no temperature control, so it’s whatever comes out the hose. It’s nice overall because they have a raised tub with a doggy ladder to help dogs in and makes it easier to bath them. There’s also a spot to leash my dog inside the tub to reduce him wetting me and ensure both sides are equally clean. They also have complimentary cotton balls and a solution to clean dog ears that I appreciate.
I’ve been here a couple times and it’s not bad! I had a bit of an issue with the lack of warm water the second time I came in and asked about it but the girl in the front dismissed my inquiry with «it gets warmer as the bath goes on.» Well, it didn’t and my poor Doberman Cezar was left with a cold bath. Customer service is minimal considering the person who sits in the front door is hardly even there and doesn’t really do much beyond making sure people are paying what they should be paying for. While showering Cezar the second time, I heard a lot of dog barking noises and something that sounded like a slap followed by dog whimpers that I think was an employee hitting the dogs. I understand discipline but I wouldn’t be okay with someone else laying a heavy hand on my dog. Based off the pictures also, it looks like they’ve had incidents of burning and cutting dogs that have had services done here.
I enjoy the venue itself, but I wouldn’t come here for the doggy camp, boarding, or anything beyond self-​service. Based off the «customer service,» this place seems pretty negligent and I wouldnt trust my dog here without me looking over them. Overall, 4 stars for the venue itself by providing me the supplies I need to wash my dog efficiently for $ 10 flat.

Ownership has recently changed. Had a 9 AM apt, went to check on them at 3:30 PM and they still weren’t done. What’s the point of having an appt. if they can’t get the dogs done in a timely manner. On top of it, they clipped our dogs nails and made them bleed. Plus they GLUED a stupid little bow onto one of our dogs above her ear. Asked how to get it off and they said to cut it off or use shears. Told them we have a short haired dog. They replied try using olive oil or peanut butter. And next time we need to specify no glue so they can use a rubber band. They should be notify customers if they are going to do that.
NEVER going back there again!

Visit every couple of months to keep our border collie clean and shining. The raised-​platform tubs (and the ladders to get them into it) are a big plus, the lukewarm water and provided shampoo & towels make it a good deal. Love the place.

Under new ownership, and Scott is awesome. Crystal, Vincent… what great awesome people. Jordan loves it there even more.
They truly are a great team! Love this place!

We have been coming here to use the self-​service dog wash for our dogs for 2 years. It’s so nice to not have to hurt your back hunching over your bath tub at home or have dog hair all over your bathroom for days following. You can bring your own shampoo or for a few more dollars you can use theirs. They are remodeling and have added the blow dryer in each station. They also have towels for you to use as well. So convenient and very affordable.

I am extremely disappointed with the groomers here. I’ve been taking my dog here for a year and a half and have been happy with the grooming services provided. While they’ve always been slower, I have just called in to check on my dog to see if he is finished & it’s been fine.
This time, I came to pick my dog up and headed home in a hurry. After a few hours of being home and letting my dog roam the house as usual, I noticed a pretty large gash on the thin skin between his leg and his stomach. It was bleeding and looked like a few layers had been taken off with a grooming shaver. The dog had obviously licked the wound, (as dogs do). The wound is pretty bad and hasn’t healed for the past 5 days, despite me putting an E collar on the dog and watching him like a hawk. I’m extremely disappointed and upset that the groomer wouldn’t have told me about the wound, as this would have been common courtesy. I am also upset that they didn’t even try to wrap it. It’s a large enough wound on a small dog that they would have noticed it, and I’m sure he would have whined (as he whined when I tried to check it out). I will not be returning to Laundermutts, as I feel this is shady business to hurt an animal and not let the owner know so that I could take proper care of the fresh wound.

Love this place! These guys are downright awesome. The prices are incredibly cheap and they have everything you need. I have two big Rottweilers and there was no problem at all. I definitely would recommend these guys to anyone.

If you love your dog don’t take him here twice now I pick my dog out with kennel cough this typically comes from on unclean kennels $ 300 in vet vet bills

I have been brining my service dog Molly here to use the self wash area. We love it here. They staff is not only friendly, but they are amazingly personal and treat you like family.
This is the best grooming place I’ve been to, and laundermutts has earned our loyalty!

Our little Ku’uipo AKA Ipo has been groomed by Tino every since we moved here in 2009. She loves to be pampered and treated like a Princess. She goes to the groomer more often than my husband and I. Tino and Kyle have treated us and Ipo with the greatest of care and aloha. Ipo has a standing appointment. So thankful that she gets to hang out with all the other dogs, however she still walks around like she owns the shop. Mahalo nui loa to Tino and Kyle and all the others that help keep our little Ipo happy and pretty.

I have been coming here for 2 years now it is out of the way from where i live but worth the drive they are awesome!!! They have the best customer service and my dog has a awesome time. They were recommended from a friend of mine after the groomers at petsmart cut a piece out of her ear and had to cauterize it but was still bleeding when I picked her up and still made me pay for the full service. I have never once has a bad experience at laundermutts and enjoy the peace of mind I get while my dog is in their care.

LOVE this place. Ive tried for months to find a place that would give our schnauzer the correct cut, and was frequently disappointed. The same with my Cockapoo, everywhere we took him, they would just shave him completely. Thankfully I finally found Laundermutts. They are absolutely amazing. My schnauzer absolutely hates going to anywhere– vet or groomer, she is terrified. They are very gentle and patient with her. Everyone has always been very friendly and helpful. They always ask to make sure I am completely happy with the work done (havent been disappointed yet!) My dogs now have great haircuts, not just shaved bald every time. Thanks you guys!!!
I have not used their dog boarding or self-​serve wash. The self serve wash is a very cool idea tho, you can bring your own shampoo or use theirs.

I took my dog in to Laundermutts for the first time today after moving back to Salt Lake. The place was highly recommended by my brother, and I can see why. They gave my dog a full groom, including shaving down his thick, coarse hair, trimming his nails, and expressing his anal gland, in just two hours. When I first brought my dog in, he was nervous to be going somewhere new with so many dogs and sounds. When I picked him up, he was happily playing with the other dogs, he looked great, and he had clearly had a good experience. I was also very happy with the price!

The only reason I am giving this four stars is because I have not used their doggie day care, or their boarding services. I have used their grooming services twice with my Maltipom, and the self service dog wash for my Weimaraner.
I love that for the self service you can bring your own shampoo or use theirs for a few extra dollars.
Barbra has groomed my little Maltipom twice, and I have loved his cut both times. He has the thick undercoat of a Pomaranin, but the soft white fur of a Maltise. His hair can be a nightmare!
Everyone is ALWAYS friendly and helpful. I also like that while your dog is waiting to be picked up from being groomed, they wander around the back instead of in a cage.
I was told by Barbra, that they recently opened their boarding and that they have someone staying with the dogs 24 hours a day. How great is that.