Jiffy Lube

No matter what issue my car has had. this guys have always been there to help! I really appreciate it boy! And thanks for being so informational as well!

I came here to get my safety and emissions done. They were fine for handling that and they do on the spot renewal so you don’t have to go to the DMV.
When I was there, however, they told me one of my belts was very worn down (which it was) and I told them to replace it. They replaced it, but the next day my car home it made terrible screeching noises.
After taking it to a second mechanic they told me that Jiffy Lube had improperly tightened the belt when the replaced it. If they would have done if correctly in the first place and maybe turned the car on to test out the new belt it would have probably saved me a trip to another mechanic.
I’m sure they would have fixed it if I had brought the car back to them but at that point I just didn’t trust them with my car any more.

My emission testing took a total of 4 days. Why? Great question! Initially, I was told that my car failed the test. The tech told me that my check engine light was on when he got in the car. At that point, I knew he had done something shady. My check engine light was NOT on before he handled the car. Of course, he tried to refer me to a shop, but I knew there was nothing wrong with my car, so I told him I’d find a place on my own.
Well, I spent Saturday and Sunday afternoon searching for a mechanic who could squeeze me in. I never found one, but I did find one guy who told me to just drive around for a little while and see if the light would go off. That worked.
I returned to Jiffy Lube on Monday and asked for the test to be run again. Once again, I was told that my car failed the test. The tech shoved the paper at me and rushed me out of the shop. Frustrated, I headed to the DMV for a temporary registration.
I pulled into the DMV and grabbed all of my paperwork. Walking up to the door, I read over the test, and wondered what could be wrong. That was when I noticed that the second time, my car had passed the test! Why would they lie to me? What did the tech do to cause the check engine light to come on? Why did the car pass the test without anything being done to it, after failing the test two days before?
After getting the temp registration, I called the Jiffy Lube and asked about the certificate. The guy told me it was there… So, why did they tell me that the car failed??? Yes, I should have stood my ground and carefully read the paperwork, but why did they lie to me?
This morning I picked up the certificate, and I will compete my registration Friday, when I have time to head back to the DMV. Jiffy Lube helped turn the simple process of emission testing and registration into a shady saga. Just say no to Jiffy Lube.

I waited over 45 minutes and my car hadn’t been worked on. I ended up leaving… Way too slow

One word to describe this shop QUICK. I have been going to jiffy lube for a really long time, but I have never came across a shop as smoothly ran as this one. Every question I asked was answered and my car is running great! Thanks guys see ya next time.

I was short on time so I went here to get my oil changed. When changing my oil they stripped the threads on my oil pan putting the plug back in. With oil leaking everywhere at my house I tried to get the plug back in. When I called them they told me that since I didn’t bring my car directly back to them and that I had touched the oil plug, they couldn’t verify that they were responsible. Obviously after my oil change I went home and pulled the plug out. They also wanted me to drive back with no oil in my car. Seriously. I talked to a few unhelpful people who directed me to the small print on the back of my receipt showing that they were not responsible.
My efforts to have them fix my car by going up the chain of command even further or by taking them to small claims court was overcome by a lack of time. I definitely would not go here. Take your car anywhere else :-)

I came in because (as a typical girl) I added too much oil to my car. The manager was amazing in answering my girl questions and providing quick service. Helpful, friendly, and super professional. Fairly, new to this area, I will definitely be returning. There are a ton of jiffy lubes here but customer service is what will always win my business.
As a plus, the waiting room is clean.