Alexander McQueen

Bought couple tees here before and recently came back for a handbag. Service was good and gave you proper advice about choosing a right size of the bag. Everything was perfect. Still my fav brand!

It was nice to walk into one of these uppity stores and be greeted. Sometimes the associates in these high end stores can be quite snobbish, especially when you’re coming in comfortably dressed (not dripping in diamonds and furs… lol) and when they find out you are not dropping thousands of dollars. I was only looking to spend three hunnit on a scarf and that was a stretch for me for a scarf. Anyway, Franco was very cool and I really appreciated the attentive service I received there. Also, they have a little lot in the back of the store which was so convenient.
Keep in mind these little boutiques don’t carry a large stock of things, but I really thought some of the displays were really cool to look at while you’re being boxed up or just paroozing down Melrose.
P. S. Those umbrellas with the skull heads on them kill me… haha

Location-​4
Service –5
Product –4
Ambiance –4
Mcqueen will forever hold a piece of my heart. I love the location of this particular store. Not only is it big and private but it’s in walking distance of designer stores that you would also love to shop at. They maintain the outside of the store very clean and pristine.
The service at this location was nothing but superb. While visiting this location to purchase a bag we shared the store with three celebrities doing personal shopping. Not only did we get greeted but we also had a sales assc focus on helping us try on bags, scarfs and clothes. They asked what we looked for or if we had an idea of what pieces we liked. Loved their attention to detail !
The product found at this store was from the runway show. They tend to carry runway or exclusive pieces for windows only and some generic pieces on the floor. I know you can order custom and also product not carried at this location.
The ambiance is fun and energetic. I felt pampered and I felt like they genuinely wanted to creat a memorable experience of the brand.

By far my favorite clothing designer. I wish I was a trust fund baby so I could buy everything at this store. The tailoring is impeccable, and as expected the quality of the garments is excellent. Just added the black long sleeve with the zipper collar and the black studded high tops to my collection. I still remember my first holster shirt, which is still in great shape. Definitely worth the splurge.

Really bad experience. We purchased a shirt in May. There was no size available, so we ordered one which would be sent from New York to our house. We didn’t receive anything in these three months. During this time, we tried to call. Every time they promised to call me back, I never received any call. And every time we went there to ask about this issue, they just told me they would call me back tomorrow. I didn’t receive any phone call as well! Today, I stayed on line for more than twenty mins. Then, a guy told me they don’t have it. He said you got the credit you can come to purchase other things. Wtf? Why don’t you tell me earlier. Jesus. It has been three months. Is that funny to response customers in this way?

Went here for my dream scarf. I didn’t give an EFF about how I was dressed (cheap blazer, stretchy pants and flat shoeeeees :(((AKA Work Clothes.) I wanted my damn scarf. They laughed when I asked them about if their red light cameras still worked around there (hey, I’m from the east side) and they said no they don’t work anymore (Uh, in my excitement in getting to the store I ran a red light.) Thank god. Otherwise that would have been my scarf I so carefully saved for.
I do agree, the employees here are friendly and polite but reserved, as er. said.
It wasnt a screaming loud fun party like it was the time I tumbled all sweaty into Christian Louboutin to buy my «simple pumps». Shopping at Alexander McQueen was very calming, actually. The store is beautifully (peacefully, I say) designed. I felt my brain unclench, haha. The whole place flows nicely.
Amy Winehouse’s «Frank» album was playing on the stereo. I was creepy and went around fondling the men’s clothes. The lovely Brandi helped me chose a scarf and also showed me how to wear it. Yes, I wanted the skull one. I went in wanting the black and white one that pretty much every one on earth and Lindsey Lohan has, but she talked me into getting a beautiful smoke colored one that I like oh so much better.
My scarf was boxed beautifully and tied up with a gorgeous Alexander McQueen ribbon, and they sent me on my way. Love it.

Great dresses and gowns! You’ll spend a lot of pretty pennies here but it’s worth it. I have a few of the old mcqueen’s from lee but Sarah burton works for me too. Just so my husband wouldn’t feel left out, I always pick out suits for him here. I love that they’re not following you around or maybe they have me clocked. I spend more when left alone.

I used to be be a huge fan of McQueen and I have shopped (and purchased) multiple McQueen pieces in the London store. However, 6 months ago I decided to step into the Melrose store for the first time during a business trip to LA and I must say the standard was very much lacking. The manager (woman with short bleached hair) was the only sales person in the store, she however was in the back room, leaving her toddler (yes her child!!!) to play in the dresses in the front of the store. I’m sorry, I am completely all for motherhood, but when it comes to images of a very high end fashion brand, perhaps one’s child should stay at home? And definitely not be allowed to «play» hide and seek in the $ 10,000 dresses. I wanted to send this experience to the head office but I was told that my previous contact (the previous manager of the NY store) had too left the company. It seems this company is going down hill and quickly by the display of their low level employee standards.

Worst service, worst sales in the world!!! Although there are so many complains out there at Unilocal,scambook and twitter, I still can not believe how terrible their services are!!! The general manager is extremely rude and has no manner at all, when there is something «wrong»!! In my case, that is to return the item. They kick us out for being not polite when we talking to them!!! The police was intervene this after we called LAPD. The result we got, is «Alexander McQueen» can refuse to serve anyone for any reason… As long as thet wish to. That means our customers need to be careful if that manager (sadly we don’t even knw her name!!) is not in a good mood, we may get an asking to leave… Can’t believe this is really how McQueen works, hope Alexander McQueen will rest in peace… Really this time no matter how much I love Him and his brand, I have to say goodbye to them in the future.

Came here for the first time on my job looking for clothes for clients and I felt like I had walked into a museum. Every single piece is art. I love this place.

seriously, the people who work here are amazing. it’s some of the best customer service at any store. they all work hard and don’t have attitude. good people, good people.

Alexander McQueen is definitely a must-​go if you’re shopping on Melrose. The store is beautifully built, and you will get the complete McQueen experience when you’re shopping inside. I’ve visited the MCQ stores in New York and Las Vegas, but LA definitely has the best Alexander McQueen store. Service is always attentive and helpful, and the sales associates are very very knowledgable about the brand and products. The store has a great selection of womenswear and menswear that’s well-​suited to LA. Even if you’re not buying anything, this is a great store to stroll through when you’re walking on Melrose!

The service here is outstanding. The clerks are helpful, friendly and polite but reserved — they don’t follow you around or talk at you. (They complimented my shoes though so I may be somewhat biased.)
The dressing rooms have plenty of mirrors and natural light so that you can feel comfortable that what you’re buying will make you look fabulous. And while the prices are high, the quality is outstanding. The clothing will last your lifetime with minimal upkeep and repair. The engineering is excellent too — what looks like a shapeless sack of Italian wool on the rack takes two inches off your waist and makes you look taller to boot once you get it on.
Also, there’s a really good place to eat cake across the street, where you can send friends and partners not interested in shopping to wait for you and/​or celebrate successful purchases.

Service was top notch, parking was behind the store which is really rare in L.A. my boyfriend and I shopped there for a bout an hour right before they closed for some last minute shopping and even when they were about to close they were all still terrific.
rare these days for fabulous customer service and they have got it down, in comparison to the London Mcqueen store what a breathe of fresh air.
Thanks!

Fantastic boutique. This AMQ location has a nice little layout. The service is friendly. A great stop to check out each new season’s creation for their ready to wear collection. Free parking available behind the store.

I would have given Alexander McQueen 5* because honestly, who doesn’t love McQueen? His pieces are my ultimate favorite! Yet I lowered it to 4* because the staff here is pretty snooty and arrogant. I was looking to buy a classic chiffon skull scarf and was expecting amazing friendly service considering it is a high end boutique. Instead the staff kept going in and out of the back room and did not ask me once how I was doing.
I didn’t let the shoddy customer service influence whether or not I wanted to purchase so I bought my beautiful to die for scarf and still left a happy girl.

shopping on melrose and there was no sniff of pretense in the air.
with the sad death of this designer, his legacy goes on with his successor. from simple designs with complicated prints to heavy contructed armor covered in linen canvas. this store gets some of the runway only pieces which is exciting.
i wasn’t going to stop in but a beautiful piece that was reminded me of vintage ysl stopped me on my way back to my car.
the service was first rate — extremely knowledgeable and very friendly. ok, ok, the guy was super hot too. what can i say more?
for those Unilocalers who are worried about the sales staff — they are happy if they make any sales with this economy and frankly, looks are free.
come on in and enjoy — mcqueen is art and it should be appreciated.

I have to admit that I am just shy of being a full-​on shopaholic. The reason why I’m not a true shopaholic is because I don’t just buy things for the sake of buying. I usually only purchase items from stores and brands that I believe provide quality items. That being said, I can now tell all of you that the Alexander McQueen brand truly epitomizes that high quality that so many brands now lack these days.
The Alexander McQueen store on Melrose may not have the kind of large selection that other brands like Armani Exchange or other such brands, but the selection they do have boast clean designs, well thought out fashions, and a level of quality that fashion snobs like I can only dream about. It’s true that items at McQueen can run a bit steep (like maybe $ 1355 for a wool cardigan for example), but as the saying goes, you get what you pay for. It’s not just the brand name that you pay for with McQueen fashions; the clothing is worth every penny, and more so if you peruse their sale items.
And of course, the service from the associates at this store deserves a special mention here. Not only is the staff well versed in their knowledge of current fashions as well as of the fashion industry as a whole, they are kind and honest; not at all snobbish like the salesmen one would expect from such a high-​end retail store (of course I’m flashing back to real life «Pretty Women» bitches that I’ve encountered while shopping in high-​end stores around the world). The staff here is truly exceptional, which is not a rating I would give so easily. I am so confident in my purchases when I go to this store that I’ve actually allowed them to have an imprint of my credit card in case I can’t make it down to the store yet still want to buy something specific in the future.
If you do make it down to this store, you will most certainly be treated like royalty. Any associate at the store will freely provide you with a full service experience, but I feel I must give a special shout-​out to Hugh Blunden. Every time I head to that store, I always look for his guidance specifically. But even if he’s not available when you go, you can’t go wrong shopping with any of the other associates on hand.

Even though I am a fashion freak, I was a bit scared when I entered this store because it was so pristine. I’m so used to the laid back atmosphere of Marc Jacobs that McQueen’s store seemed a bit fancy. However, the clothes and accessories were displayed beautifully and the staff was very helpful, despite not having the scarf I wanted. That may have been a good thing though, because I would have been less $ 300 for a piece of silk.
The next time I have money, I will definitely return and hopefully come out with something (and mostly broke as hell, too).

Well… could’ve given another star for better service. But it’s Alexander McQueen! He has a frickin’ silver statue of a physiologically perfect man floating through the ceiling at the entrance. Alexander McQueen! He styled Bjork’s «Homogenic» album. Alexander McQueen! One of his collections was entitled «The Highland Rape» and was inspired by thus.
I had been meaning to come here since its inception last March. But I always feel like I was too poorly dressed to enter. I mean, I felt unworthy of entering. Because we all feel like that when we enter high-​end boutiques. Anyhow I set aside a day to do all my schlepping and whoring around at these boutiques today, and I am now kicking myself for spending too much money at Stella McCartney and not giving McQueen a part of my bank account.
I believe the store is mainly lit by sunlight, and the architecture of the store seems to be designed around that – there are openings to allow the sunlight to filter through perfectly, and provide more light into some areas than others. The interior of the store is serenely white, with the colorful clothing standing out. Even the hangers are minimal – slabs of wood with a nail for the hook. The mannequins were bronze, covered in carvings of vines and flowers – obviously a contrast with the simplicity of the white shelves and fluid shapes of the store.
Without a doubt the clothing is breathtaking. This store carries the mens’ line, mens’ accessories, womens’ line and womens’ accessories. The store isn’t huge, but my friend and I put an hour into the meter and for some reason we spent over half an hour in this store! We were captivated by the clothing… it was almost as if we stepped into McQueen’s atelier. And now I really sound like a fashion whore.
McQueen doesn’t really do basics – why would you want to throw a couple hundred dollars on a v-​neck sweater anyways? Save up your money, boys and girls, and buy a intricately tailored dress or beautifully seamed and fitted suit from McQueen… it will be well worth your money.