Great Expressions Dental Centers West Hempstead

The office is in a state of chaos. There’s no office manager. There was one. She quit. The other seasoned, front desk employee also quit, at the same time, oddly, to return to an old job. A new office manager was hired and left within weeks. Mousy, one of the two remaining front desk staffers, can’t answer a simple status inquiry or do follow through. The other cannot understand despite multiple explanations that x-​rays are included in the dental plan that the office offers. The dental assistant of Dr. Deluty orders him around. When I was last talking to him, she interrupted and told him to leave for her to finish the conversation. Apparently it did not occur to her that patients may not agree to her substituting as a dentist. He actually walked away! As a result, I unnecessarily subjected my — not intact — teeth to the putty system required for a night guard. She nixed that. He was going to offer an alternative to the hard acetate guard that came back from the lab which was not a fit. The time before his assistant ordered him, while he was drilling my tooth, to put the drill down and leave the building. Before that she ordered him back into the exam room to smooth out a crown. She interferes with his doctor-​patient relationships. Although the stars are all for Dr. Deluty’s dental skills, he should try to manage the assistant or push back when she speaks to him as if her child. His frustration gets vented at the patient. This is a very strange dental office.

I absolutely love Dr. Deluty!!! For that reason and that reason only was I willing to follow him as he migrated to this practice. He is the only dentist that I prefer to see since he has been my dentist for well over 10 years. One time I saw another dentist at this practice and I honestly felt as though he was trying to sell products to me. Thanks but I’m not here for that, I’ll stick to Dr. Deluty.

I love the staff here !!! Everyone knows me but my name and they sincerely care about my comfort. I have had such bad experience in th past with dentists that I had to be duck taped to the chair! But not here. I love Dr. DELUTY AND ROCKETL they really are my heros. I have extremely bad anxiety when it comes to dentists in general, but just the goofy ness and the happy ways, and jokes Dr. Deluty goes about things he does to keep me from having a panic attack is just wonderfull. some time he runs late but that’s because he really takes his time to make sure ur happy and satisfied … As For me he has gone above and byond what a normal dentist would do. He really makes it a point to get you out of pain and work with you to make sure that ur satisfied with your smile. and if u have any concerns his staff is very helpful.
There was even time where I had a serious tooth problem and pain and Dr. Deluty, came off his lunch breake to open the office and help me deal with my emergency.. some people say there super man is bat man or spiderman or the hulk… my SUPER HERO’S ARE DR. DELUTY AND ROCKEL.!!** As soon as I call Diane or Annemarie always ask how I am doing and how they can help me out for the day. And if it’s a tooth emergency the will work there magic to get me in the office and get it fixed …
When ever my friends asked for a kind and gentle dentist who will not rip u off and will tell u the truth of what really needs to be done first. I always recommend him, and he is great at working out payment plans because he always says it’s not about money its about a service we provide for our community to help others !!

Gosh it’s really been a while since I actually found a dentist office that I feel truly cares about the health of your teeth. I swear my last dentist office would make up cavities just to bill my insurance and break my pockets.
This was my first visit here but I already feel comfortable with the staff. The dentist and hygienist were very personable and warm. I feel like they don’t mind going the extra mile for their patients.
The front desk staff was helpful as well. Before they pushed a procedure down my throat. They checked wit my Insurance and she came into the room to break down the charges with me which I felt was very nice and I appreciated that. My last dentist office would’ve done whatever then told me my balance without even asking me.
I wouldn’t hesitate to have anyone I know come by here. I’ve already referred a few people because you just don’t find good dental offices anymore. They’re doing something right!

I been going to this place for almost three years. The front desk staff are friendly and know you by your name. All the dentist are very patient and courteous! Most dental office would try to milk you for every penny you have but Great Expressions work with you and give you choices regarding your dental treatment. A couple of times I had my teeth removed and the dentist call me later that evening to check on me which not many dental offices will do that. One time their office had a power outage and they made an emergency appointment for me to go to their Oceanside location. It also helps that the West Hempstead location is close to my apartment too!