Wendy’s

Cold, overcooked fries, room temperature burgers, and an incredibly rude staff sums up this Wendy’s. The same guy works the lunch shift every time I’m there– which is rare. He’s rude to everyone and don’t even think about asking for something like ketchup. He acts like you’re robbing the place.
Go somewhere else, anywhere else. There’s a Subway up the street.

Came back to this place for reasons unknown; hadn’t stepped inside the joint since high school. Nostalgia, maybe?
Other than some of the promotional items, the menu hadn’t changed much. I was still able to get my spicy chicken sandwich combination, although you can’t get the ‘biggie’ size anymore, just a large. Likely a concession to all of the health and dietary issues we have here in America, but let’s be honest: if we really want people to stop eating crap, we’d just get rid of chains like this entirely and make community gardens.
Anyhow.
The service was reasonable, although there was only one cashier at one register at 2 PM, which seems like a time slot that would warrant more coverage. There were about half a dozen people behind the counter, all stumbling over each other to put the orders together. I asked for no mayo on my sandwich, knowing full well it would have mayo on it anyhow, as indeed it did. It came with a large order of fries and a cup of root beer the size of an oil drum. If you like REALLY big drinks, Wendy’s is your place. (Of course, it’s just a way for them to offer perceived value using an item that costs them pennies, but still.)
Mayo aside, the food was actually quite good by fast food criteria. I wouldn’t call the spicy chicken sandwich ‘spicy,’ per se, but it’s pretty flavorful and the crispy texture is a nice departure from typical slimy fast food chicken. The fries are much better than I remembered — I guess they use a new recipe now with sea salt, which is a winner.
So why only two stars? In a word: price.
My meal cost over nine dollars, which is patently absurd for fast food. We’re talking about a modestly sized chicken sandwich with lettuce and tomato, a carton of fries, and the soda. Where could my money possibly be going? The people behind the counter undoubtedly receiving as little pay as legally possible? The ambiance? It boggles the mind. It certainly wasn’t going into the décor, which featured aging carpeting and a lake of iced tea by the condiment area the size of a regulation swimming pool. (I don’t necessarily fault the staff for that, of course. Considering the usual clientele of fast food places — teenagers and other undesirables — it was likely the 19^th massive spill that day that the culprit failed to clean up or even bother mentioning to the employees.) If I made a list of the top places in the area to eat for ten bucks, Wendy’s wouldn’t make the Top 300.
Pretty good for fast food, but stick to the discount menu or prepare to pay through the nose for something from a deep fryer.

For a fast food restaurant located in the shopping hub of CT, it is relatively clean. Now that they opened a second register, the line now moves more quickly.
One time, a very long time ago, I complained on the online survey about them running out of chicken nuggets (I know, #firstworldproblems). The manager called me the next to apologized.
The salads are awesome, especially their very berry salad. They are great to get a quick bite on the road. When you complete the survey on the receipt, you get a $ 2 off coupon for any full size salad or sandwich.
Since there is no drive through, you do not have to worry about being second fiddle to the drive-​thru customers. And… you actually have to get your butt out of the car.

Service is very good and friendly consistently at this location.
No problems with food
I will return

Hit or a miss. The last few times, have been great. Fresh, good service.

The food was OK.
The place was rather dirty, and there was no ketchup.
Not really a go to place.

Grossly inefficient service. No ketchup out in the dispensers. Tried arguing with my boyfriend when he ordered a baconator and and claimed he ordered something else then arbitrarily changed his mind (he didn’t.) I was unimpressed by the staff, but the food was OK. The fries weren’t soggy like they normally are at most Wendys I go to, so they do have that going for them.