Walgreens

I had my doctor call in a prescription of antibiotics and when I went to pick it up the computers were down. No big deal as the tech said she would call me later with an update. Five hours later and no call, I decided to call the pharmacy. The systems were still down and I asked if I should have my doctor send the prescription to another pharmacy. I ended up having it re-​sent to a CVS. I wish they would have just been upfront and told me to do that from the beginning. I needed to begin those antibiotics asap and waiting five hours in pain was totally unnecessary. I know system outages happen, but let me know right away that it will be easiest for me to go somewhere else instead of keeping me waiting.

I went through the pharmacy drive thru a few nights ago for a friend. We just left the hospital hoping to fill her prescriptions at 9:30 PM. Even though it was almost closing time, Kim took care of us by calling her insurance, suggesting discount cards and looking for discount codes online to find the lowest price. Kim, you were super sweet and kind. I wish all Walgreens employees were like you. Thank you again for being so caring when my friend felt so lousy.

This is easily the worst Walgreens in this area. It’s unfortunately the closest Walgreens to me, so I’ve had my fill of terrible experiences here.
The «customer service», if you can even call it that, in the pharmacy borders on aggressive. The staff there is harried, rude, dismissive, cold, inattentive, sullen and you can tell by their empty eyes and hate-​filled expressions how much they hate their jobs, their company and their customers.
You will wait eons here to be «helped» and you will be lucky if they even care enough to check on your prescription. Most of them will scurry out of sight behind the walls of medication or continue to ignore you while they slowly fill prescriptions with three of their co-​workers, while the other ignores you to spend 30 minutes with one drive-​through customer. If they happened to «not receive your prescription» you are S.O.L. Call your doctor and get lost, you peon. If you need them to input your new insurance, it will take them 45 minutes while they reluctantly and sullenly type it into their computer from the 90‘s, silently cursing your existence underneath their breath.
I don’t know what the deal is with this Walgreens. Others in surrounding cities are updated, clean, glistening and helpful. They have walk-​in clinics, smiles and go the extra mile. This Walgreens is the redheaded stepchild of the Walgreens corporation. Neglected, dirty, old and full of hostility.
The cashiers in the front of the store are pretty much the same: either sullen, or hostile, rude and angry.
Please, do yourself a favor and drive 5 minutes to the next Walgreens.

Always end up waiting 30 minutes for a prescription! Currently sitting at the drive up window for 20 minutes, not a person in sight! They are obviously under staffed. Send prescriptions to Jewel. No wait no hassle!

Employees here are always helpful and the store is always clean, bright and well maintained.
Their pharmacy is well run and they fill the prescriptions quickly and correctly and also make sure to get you the best price they can with your insurance.
The photolab also does a great job — this is where I get all my prints made.

We took in a prescription that the doctor wrote. He recommended a certain brand name medication, a compound, but wrote the prescription for a generic. Shari, the pharmacy technician, and Stephanie, the pharmacist, although quite busy, took extra time to talk with us.
The pharmacist even left her station and came around to the aisle to show us a certain generic over-​the-​counter product that can substitute for one component of the compound.
The prescription was filled promptly.
While we waited we shopped for a few other items we needed. Two staff members were also very helpful.
What excellent service!