Ace Moving & Storage

CAUTION! Be AWARE! A Horrible company! Check the BBB website about these guys!
We received a quote to move across the country. While en route, they called and said they didn’t estimate the move properly and if we now owed thousands of dollars more. They flat out told us, we had to pay before we could receive our items — we eventually paid. But, our property was held hostage. When I called to talk to them, I explained the problems and he said he would call me back that day. Nothing for two days until I received an email saying, «you owe us the new cost». I cannot get him to take my calls, or call back.
There was a lot of damage to our property — some irreplaceable and/​or unfixable. Boxes were dropped, My grandmothers piano was damaged. We have video of the men (not with this company) who unloaded it here. They said on video how badly it was packed and said, «This was not packed properly. They didn’t know what they were doing.»
I have contacted the BBB and am filing complaints everywhere I can. They have a warning about this business at this time… check for yourself and do your research.
Find another place to get quotes from. If you do not, you will pay…
I wish I could give a negative amount of starts. A one is too much!

Terrible terrible terrible company. More than happy to take phone calls prior to the service, but they do not return phone calls afterwards. They are trying to overbill me by almost 20%! Their truck showed up 3 hours earlier than scheduled, so trying to charge me a «waiting fee.» They also had less people than expected, so the move took longer and so they want to charge me more for that as well.
As I said, terrible, terrible, terrible company. Avoid at all costs, you’d be better off taking your chances with Craigslist.

I would caution anyone using this company. Check out the bbb review of this company prior to using, I didn’t and wished I would have. Horrible communication and won’t help after they load your stuff. Falsified the weigh in amount to increase their fee. Had truck re-​weighed and was 700lbs less then their weigh-​in. Overall horrible experience with Allied because of them.