Friar Tux Shop

This shop has been here for a pretty long time, I think they were here way back when I was in high school.
The location is very visible from Azusa Avenue. There’s parking is allowed on the street in front of the store or in the back. I feel more safer in the back because of the cars driving by on the street.
I previously came to this shop earlier in the year for my friend’s wedding I was the Man of Honor for. When I arrived for that fitting, they informed me that the tux they ordered was discontinued. I informed my friend and they heard nothing about it. So very bad communication with the company and the bride and groom. So my friend had to communicate with them to find out what’s going. As a recovery, they discounted the rental a bit more. Did my last fitting and I don’t remember what went wrong, but I had to go back a 3^rd time. I received a feedback survey in my email and I did not hesitate to provide a bit about my experience. I did get an email response apologizing for my experience and that they will be mailing me a 50% off certificate for my next rental. I was like, when am I going to do a rental again?! So I received the certificate and put it aside. Low and behold, I’m in another wedding using Friar Tux! The certificate was useful after all!
Just went back to the store today and got fitted for the tux for a wedding next month. What was originally $ 160 went down to $ 80, then I was informed that I had a $ 10 credit. So it brought it down to $ 70! Score! Service was a lot friendlier this time than last, which was another issue I had last time. Last time the guy attending my fitting was not personable, as if he really didn’t want to be there. The young lady this time was very cordial and polite; and the initial fitting experience was so much better than the last. The shirt that was a fitted style but was a bit baggy, but she informed me that the shirt size is based on the collar size and it’s already a fitted shirt. Yikes! We kinda joked about hitting the gym. Lol. So hopefully when I do the pick-​up, the service will remain the same caliber!
The shop is well organized and clean. A lot of their rentals are on display and has seating available.

Good service, nice quality tux, they would get 4 stars if there prices were much better. Even with a $ 40 discount ur paying neatly $ 200. For high school proms that’s expensive. Not to mention prom tickets being $ 100 each and the u have rent a party bus. I just think they should give students a better discount without hiking up the tux price before prom to offset the discount.
Hi Lauren, thank u for ur response. There were no add one to the tux, just ur slim fit style and basic shoes u offer with the tux. I’d love to go with a $ 100 tux but you know as well as I do high school kids want what’s in style and ur basic non slim tux are not very popular among the young. I will look into ur other discount options next time. I like ur service and u guys are great over all and I know u don’t put prices on ur rentals and they come from above. But like I said a better price for this prom times would be much appreciated. I have had 2 other sons graduate and go to proms and the prices have gone up since. My youngest has two more years of school dances left so we will see how it goes from there.

I had an amazing experience here today. I was assisted by Lorie. She is the formal wear consultant and she really helped me alot by giving the right advice. I really appreciate her services and I will be coming back for future formal events.

Staff was very friendly and helpful. I went there to rent a tux for my sons prom and everything turned out awesome! The price was great and the quality of the tux was too. Would definitely recommend this place to others in fact I already have. I will be returning here for my future tux or suit rentals

What a great staff! Very helpful and friendly. I would recommend them to anyone. I was greeted with a smile and enthusiasm about renting a tux. They sent me a confirmation my email within 4 hours. GREAT JOB TO THE OWNER! Finally people who care about the customer

First impression, super clean & friendly staff. Melissa was the one to help from start to finish. She is very informative, professional, extremely helpful & had such a great attitude which made everything super easy. I was worried about renting, and also renting last minute but the process was quick & easy. I would most likely recommend this place to friends & family with the side note, ask for Melissa!

nice tux, nice price and service was excellent!

2^nd time back because they had the wrong jacket. New one was ordered and it’s still the same size. … it fits, just a bit snug. I’ll be back for another rental though. Got a good discount and the customer service is always

Variety. Quality. Cleanliness. Helpful. Knowledgeable staff, good business, hours and respectable turnaround time (next day).
Friar Tux has been my family’s go to spot for special events for several years now.
About the only (small) complaint I have is the big, bold, white, ugly font brand stamp on their garment bags… screams «I have a rental!» (I switch-​out the garment bag at home.) I would prefer business cards to hand out, along with more discrete branding. LOL… yeah, that’s the only «issue» I have with Friar Tux.
Oh, and pricing is reasonable!

This was our first time ever renting a suit, it was for my sons senior picture. They had a great selection on jackets, shirts and ties. We were so thankful for the associates help who literally helped us through every step in deciding colors and styles. They also offered a great package price for our rental. Our overall experience was great and would recommend them to everyone. It’s fast and simple. We will definitely return!!!

Went to take my boys for a tux fitting for a quinceanera and the associate that helped us was very friendly and professional. We came in during a busy time and the employees working were doing their best to accommodate everyone coming in. I wish I would have got the girls name who helped us because she was great with my boys.

This company is a joke … I had my wedding last week and they fucked up all of the tuxes … I was fitted in this location and my groom men were fitted in Glendale and some in northridge … It was the same result in all 3 locations … I will never rent from this company ever again … Place is unprofessional

My fiancé just tried on clothes for his wedding and the sales representative Loralee was excellent. Out of all the stores we went to she was the nicest, and most patient representative. She was very careful and has a good eye for detail. After working with her once we decided to drive over 30 miles just to work with her because we knew that she would do her best to help us. We are so glad that we were able to work with her. I highly recommend Loralee to help you with tux trials :).

Writing this review since my experience with Friar Tux in West Covina was so exceptional. I had gone to 2 other Tux rental stores previously and just had to come back to Friar Tux due to the outstanding customer service. Specifically Lorilee (hope I spelled her name correctly), she genuinely cares about her customers. I am extemely picky about clothes and when it is my Wedding day, times that by 10! With that said, she was very patient throughout the process and didn’t once rush me out the door. I literally came back 3 times to try on different sets of Tux until I was content on one. Each time Lorilee helped me with a smile and ensured I was happy with the end result. Our Wedding was an amazing journey beginning to end… from picking out the venue, the Cake, the Flowers, and picking out a Tux. When I think back and reflect on the entire experience of our Wedding, I’m glad I got the chance to work with the people that made it a wonderful journey. If you are looking for a Tux, come to Friar Tux in West Covina and ask for Lorilee. She’s the best!

Honestly they suck. They messed up on my date’s tux, gave him a small shirt, wrong color bow tie, and a dirty jacket. When he tried to correct it they said no. They were rude and inconsiderate and do not go here. Waste of time and money.

Friar is rude and overbooked.
The workers are obviously overworked and stressed, and they take it out on the customer.
I am sitting in Friar right now for just my pickup (I was fitted a week ago). I count 42 people waiting (probably 25 parties as many boys bring their mothers during prom season). There are four or five fitting rooms and 4 employees. I’ve been waiting 30 minutes. I am 6^th in line at this point.
Friar isn’t even cheaper than competitors, so definitely not worth the wait.
Basically my fitting took an hour and a half of waiting and this pickup will take another hour. Friar can’t handle the amount of business it brings in.
Three people in front of me have been told that friar has run out of the white shirts in their size and had to order them from another location to be picked up tomorrow morning. They better not try to pull this on me.
Overall, I highly recommend staying far away from Friar. Especially during prom season.
Update: got called after 47 minutes. When I finished picking up, I counted 51 people total.
In all, worst company I’ve ever dealt with:)

I have use Friar Tux for about three years for many different occasions a found this location to be the best in terms of customer service and knowledge. I walked in and met with the manager Eileen who was incredibly nice, warm and friendly. Her attitude to go above and beyond is baffling to me, because the store was crowded and she managed to keep her composure, all the while conducting fittings and purchases with a pleasantness about her.
This location will be on the top of my list for future tuxes and referrals. Great job!!!

Let me first off say that this tuck shop and West Covina had great service great prices and great looking suits I recently got married in May 2013 and i needed a suit they really hooked me up they took my measurements and made my suit fit like a glove thank you guys so much!

Horrible service! I came in to pay off a tux and pick it up. The manager took my payment, told me to go sit down, and then FORGOT ABOUT ME! People came in and left while I was sitting there like an idiot. When I finally got up to ask again, she snapped at me and told me that I needed to pay first… Apparently she did not remember ringing me up at all.

Been coming here for a WHILE now, i think 5 weddings, and one wedding anniversary… my own included.
The manager, I believe her name is Eileen and the staff have always been friendly and accommodating. I have to admit, since I’ve dropped in so many times, that there was one occasion when I was waiting for a while, but that’s because I happened to come right after a large party… I just wish there were more people on hand that day to handle me and the party as well… but hey, them the breaks sometimes.
It’s typical cost for your usual tux rental, but do keep a lookout on sales, one time our party bought some slim fit suits from there for $ 140 each, and it’s probably one of my favorites… even more so than my Hugo Boss suit. They have deals like that every now and then, so be a smart shopper… and as always, be ware of prom season, esp for pickup times… it can get really crazy around May/​June. So plan your trips accordingly… I would say come early at those times.
@jimmy n — Dude! Sorry you had such a $hitty experience! I can’t believe that happened to you… I’ve just had a completely different experience. =(