Delta Airlines

Customer Service. Last week I watched American Airlines be totally rude and incompetent to several plane loads of people in 2 different airports. I am still battling them over wasting a day and a half and no refund or rebook. Never once did anyone hear an apology or be offered any assistance. This morning Delta in Columbia had a flight delayed for a short period of time and the gate agent sent out for Bojangles Blue Berry Biscuits. They brought out coffee, soft drinks, water and various packages of snacks. They were busy rerouting and making sure coffee was replenished. Thank goodness my flight is not delayed. The difference in the 2 airlines and personnel in the same airport is unbelievable. Kudos to Delta! BTW, last week Delta in Charlotte got their planes out on time to the same destinations as AA was going. Guess who just lost a multi million miler?

The worst customer service. Don’t fly Delta in or out of here if there’s any chance of rain or wind, you’ll be left stranded with super nasty agents.