EcoShield Pest Control

Caveat Emptor…
So… This is EcoShield. They are a door to door business that says you can get out of their contract, which you cannot.
The exterminators that send to your home have no clue what they are doing. They come into your home, use a duster to remove the spiderwebs, spray a chemical, and leave.
If you have a specific problem, the exterminators they send can not help you. They appear to be completely untrained workers, or bare minimum trained.
For problems, they call in the Supervisor but only when you call to cancel your contract. At this time, you’ll be informed that you are locked into the contract.

Scam. 200 cancellation fee was not explained by salesman. after first visit, the thoroughness of service is poor. Run from these guys.

They set up bogus contracts and will tell you can cancel any time. But when they email you the contract it’s for 5 treatments for $ 150+ a year. They are door to door sales scammers. Be wry of these people.

Beware!
Door to door sales team will tell you that you can cancel at any time, even though the contract (shown on their tablet computer they show it to you on) says it’s for 24 months. I was assured that just meant the discounted price was guaranteed for 24 months. What a sucker I was?!! The emailed contract clearly then shows that what I signed up for was a 24 month service contract and that I would be charged $ 200 to cancel before the end of the 24 months.
I will call this week and get the service cancelled. I’d rather get out now and write honest reviews on every review site I can find rather than continue to pay $ 135 per treatment for 5 treatments a year.
Oh, and they did a very thorough job (it seemed) the first time. They sprayed inside and out, and cleaned out the cob webs in the high places outside. The 2^nd and 3^rd visits were them just spraying outside and the lone guy was out there for maybe 5 minute; not thorough at all.

Went through the motions, set out baits but did nothing to discover or block rodent ingress to the house. This only guarantees that you will have to call them again. Used Bugs Anonymous, and they did a GREAT JOB. Searched for all access points in the basement, blocked them with steel wool, recommended steps to be taken to solve the problem permanently.

EcoShield West Chicago deserves a 0 star rating. Been with them for 5 years, and they never eliminated the bugs. They claim on Facebook they have a 100% money back guarantee but they won’t stand behind that advertisement. Have had service managers out to the house and they don’t eliminate the pests either. Do yourself a favor and use another company… any… other… company!!!

Asked the guy if he could mosquito fog my lawn/​shrubs. Instead they sent a contract for one house border spray for $ 50 and four more at $ 100 each and the following language in the contract:
«You, the customer, may cancel this transaction anytime prior to midnight of the third business day after the date of this transaction by giving written notice of cancellation to EcoShield Pest Control. If for any reason, at any time, the contract is cancelled before its completion, and the initial service has been performed, customer agrees to pay a cancellation fee of $ 200. Upon completion of this agreement treatments will continue at the same frequency until cancelled by the customer.»
There is no reasonable reason for a company like this to charge you $ 200 to discontinue service except if they are pretty much scammers. They make no substantial upfront investment to treat your property.
Thank-​you to other Unilocal users for the warning before I signed up — though I don’t think I would have anyway. I might have worked with them to «correct» what they mis-​wote on the contract. Thinking about the cost for service — it wasn’t very attractive either.

I tried to get this service. They said they only service within a 25 mile radius. I live 19.5 miles away from their location and they would not do it. But after reading all these negative reviews, I guess I’m just as well as going with someone else.

Beware. Did not significantly reduce bugs or pests for me. Scam like door-​to-​door sales person behavior and tricky two-​year service agreements.
I stupidly agreed to using EcoShield service after moving into a new neighborhood. The sales person had a tablet that I signed to receive a service. I was told verbally I could cancel anytime if I wasn’t happy. I’m kicking myself now because apparently what I signed digitally was a two-​year service contract that you must pay $ 200 to cancel.
I would be fine paying for service if it actually reduced bugs and pests; however, I continue to find spiders and bugs stuck to our screens outside and sometimes inside our house. I receive a text message, email and phone call every month before «scheduled service,» but they seldom show up as scheduled.
I understand weather limitations might cause them to reschedule; however, having a service person randomly show up whenever they want to spray without notice is annoying.
Many in our neighborhood are dissatisfied and feel scammed by this company. I called Ecoshield to voice my complaint and spoke with Crystal in the West Chicago Branch.
She offered no solution other then for me to pay the $ 200 cancellation fee.
Perhaps, the service may work for you; however, given many in our new home subdivision signed up at the same time and we continue to find pests it’s not encouraging. Most of us feel scammed.

Still waiting to see the final results and how well the spraying does to rid us of spiders, but Jon Plescher was professional and quick.

Ecoshield is an A– accredited business on BBB, which is good. However, their sales pitch persistence and REAL online reviews via Angie’s List are a red flag to me. It seems like you sign your life away on a contract for something that is rarely delivered on. I’ve read multiple places that if you decide to cancel your service it’s like a cell phone contract where you pay a $ 200 termination fee. This wasn’t discussed on any sales pitch to date. Couple that with the constant barrage of these sales pitches and misinformation on species that actually reside within our area, (i.e. Brown Recluse spiders rarely live in the Chicago area!), I wouldn’t give this company my business. Buyer beware with this product and if you already got sucked into the sales pitch I hope everything works out for you. Based on my experience I would not recommend this company however I would prefer to go with a much more proven company like Orkin.

Very professional service and Roy Myles was great to deal with. This company is recommended.

Very POOR customer service and relations. Salesperson not very upfront, and company in terms of sales is very deceiving. Company core value is out just to make money. Almost scamming! Buyer Beware when they knock on your door. Slam it!

I wish I could give a rating of zero. Terrible they are all about charging you even when their service fails to yield results. They have sprayed four times and I was still getting mice. Very poor service. They like to come to your home when you aren’t there and do their service. Even though I paid for services to be rendered inside and out of the house. The service man is pleasant but the service the company provides doesn’t cut it.
Very poor quality service. Not sure why I pay 125.00 for a ten minute visit that is pointless.

ordered service money back guarantee. out 3 times never did even slow down the ant problem. Had to call TERMINIX and in 1 treatment they were gone. This company then had the audacity to send our account to collection. Would never use or ever recommend this scam of an outfit

These guys are the best. Roy does a great job and is very informative and courteous on every visit!

Everybody I have dealt with has been very friendly and helpful. We have now had the initial treatment and Roy Myles performed our second treatment. He was so friendly and put up with the craziness of our household of two children and a dog. It is so nice to be able to go out onto my patio and not have clover mites all over the place. Roy also knocked down a wasp nest on my patio umbrella.

We are back with ecoshield after having poor service with terminix. Roy Myles is doing an excellent job taking care of our property.

Steve B. came out to service our home today and did an excellent job. Steve B. was courteous and listened to our needs. He is definitely a grade A technician.
Updated Review: Next few services they missed a lot of the house. I cancelled and still got billed. It was a huge hassle.
They also solicit hard for Unilocal reviews which I heard is a Unilocal no no. Take the other reviews with a grain of salt.

The pricing is very good/​fair & the terms are clearly spelled out. Also, the company has a good guarantee policy. Typically, you sign up for 4 treatments per year & they say it takes two treatments to see the full effects. The first treatment kills whatever bugs you have & the 2^nd comes back for all the eggs that were layed/​have hatched in between treatments. We’ve only had one treatment & have noticed a HUGE difference. We had bugs of all types – ants, spiders, every flying creature you can imagine, & tons of mosquitoes. They don’t guarantee mosquitoes, but I haven’t been bitten since they sprayed. That’s fantastic! I can use my back yard again. :) Since they’ve sprayed, I’ve only seen a few ants & they were all dead. I’ve only seen one live bug in the house at all (not sure what it was). That’s a huge change from where we were before. I was constantly smooshing all types of bugs all over the house – tons of spiders.
Usually I’m not this enthusiastic about killing, but I can’t stand bugs & am glad to be bug free. The price is fantastic & it’s well worth the $.
We have two dogs & we took them out of the house while the people sprayed, but the products are safe for animals. Our dogs are fine – nothing abnormal. No abnormal smells in the house. I can’t think of any negatives to report.
We had a ton of June bugs flying around as soon as it got dark (you could literally hear them bouncing off the windows) & I didn’t expect that this would change, but after Eco Shield sprayed the June bugs are even staying away from our house.