United Tire & Service of West Chester

I called today after I got a flat tire from a massive pot hole and Pep boys told me they weren’t sure if they could help me tonight. I was driving on a donut and my car was clearly knocked way out of alignment. I found United Tire online and they were able to bring me in within a couple hours of calling. They also went above and beyond to get the size tire I needed from another location before it closed. Everyone there was so friendly and helpful too at a great price. They definitely won themselves a new, repeat customer.

When it comes to auto repairs you rarely hear positive stories, but this place has always been honest.
Many years ago I had to get my tire patched. I brought the car in, but was not happy that I was going to have to spend more money since I just bought new tires. Bill tells me my car is ready, so I start pulling my money out, and he made my day saying it was free of charge since I bought my tires from them.
Fast forward many years; I needed to get my car inspected and my local mechanic I used for the last 20 years retired. 2015 was the first year I had to find someone new, which I dreaded. Those guys, not United Tire (I won’t name the shop, but will never use them again) informed me I need new rear brakes, which I expected. They also said the front would pass, but I should still replace them. I said no to front brake pads. 2016 I come back to United Tire & Service of West Chester set up the inspection and tell them to replace the front brake pads. (My thought was if the guys at the shady shop last year told me I should replace them, a year later I have to do it). To my surprise Bill tells me I do not need front brake pads, and they were wondering why I asked to have them done, even second guessing themselves. I call this first class service, not out to steal your hard earned money.
I can say I have found a new home for car service, but I will always have my guard up.
I highly recommend you check it out for yourself.

The people who work here are friendly and honest, I never ever feel like I’m being tricked or swindled like with other places. They bend over backwards to help people out, and really provide great service, too. I recommend them to anyone who asks.

Awesome service these guys know what customer service is.

We love Bill. So amazingly friendly. Truly service with a smile. They definitely definitely treat you like family. And HONEST!!! Most people stay with these guys for years. They even give you a ride home when you drop off. Prices are pretty good but the service is where they shine. Try them once and you won’t go anywhere else.

I just want to say my name is Megan and I have a sister named Danielle we went to United tire services in West Chester PA the day before Thanksgiving and by the blessing of God I never knew there were people out there to help Bill Damico turned out to be our angel that day and you have no idea the help and the relief you let go of our heart that day we appreciate you and your business so very much and recommend anybody up that area to go to you thank you again with my tire for my purple 1997 Ford escort lx… yours truely Megan & Danielle, and truly thank you from the bottom of our hearts.
You can contact us on my gmail at (
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Class act, all the guys! They are knowledgeable, courteous/​polite, and I would send everyone here for that reason alone! You don’t see folks like this all that often, no wonder they have a loyal customer base!

They are the best automotive people I have dealt with. Super capable and honest. Won’t up sell or correct something that doesn’t need repair. Prompt and always polite. Very user friendly for women as well as for men. Have 4 cars and take them all there for repairs. Handle high end cars no problem. Been going to them for last six year based on word of mouth and everyone I have in turn sent have become loyal customers as well