This store is a disaster. Problems started with Ricky the salesperson who royally botched the transaction. This was escalated to the manager nicki who is completely incompetent and non-responsive. The disappointment continued up the corporate ladder to the worthless district manager Ashley Farella who didn’t have the decency to fix her store mistake or deal with it directly. 4 months later and a $ 400 mistake isnt resolved. Still waiting for a call back. Go to Verizon even if it costs u triple.
Colleen E.
Classificação do local: 1 West Chester, PA
This Sprint store has the worst customer service. Nikki seems to have an attitude with you each time you even enter that store. I used to give great reviews on this store & it has changed over the last year & will be looking into switching to another carrier.
John F.
Classificação do local: 5 West Chester, PA
From the district manager down the whole crew is just amazing! Especially Chelsea! They will help you with all of your phone needs!