JOA Electronics

We have a front end LG washing machine. For a while it wasn’t working properly. Detergent was not dispensing, wash cycle stopped in the middle, and it was leaking water. Although it may sound like the time has come to ditch the washer and buy a new one, we decided to take a chance and we called Tom Kim’s JOA Electronics. I am very very pleased how it worked out. I could tell right away that Tom was very familiar with LG. He recognized the error code and pretty much diagnosed the problem from my description on the phone. He agreed to come as early as 7 AM so that I wouldn’t be late for work. He came on time and it took him just 1 hour to fix everything. He was very efficient and acted professionally and charged reasonable price. I highly recommend Tom Kim.

I wasn’t sure about Tom’s service when I first spoke with him with the main issue being communication as I did not fully understand him and he didn’t get back to me after our first discussion. He came out to fix my equipment, part in hand, was very professional and courteous, and reasonably priced. I would recommend JOA and give him the benefit of the doubt.

I was having issues with my LG washer dryer combo. He was able to come on the weekend and fix the machine within 2 hrs. The dryer vent was extremely clogged inside the machine, the clogged was removed and works great now. I highly recommend him. It was very reasonable price to 2 hrs of work.

After eight years of service, our LG front end washing machine broke down. I contacted LG and they recommended JOA electronics. JOA electronics appears to be a one person operation, and the owner, Tom came by the day I called and said he could fix the machine later that week if he had the part. The spin basket needed to be replaced since the part that connected the basket to the motor had corroded, possibly due to me using too much soap.
He called three days later and said he could stop by that day to repair the machine. Once he arrived, he took apart the machine, replaced the spin basket with the new one, cleaned out the tub, and put everything back together.
The cost of the repair was very reasonable. The other company I contacted said it would cost more to repair the machine than it would be to purchase another machine.
So if you need your LG washer repaired, I would highly recommend JOA.