Enterprise Rent-A-Car

I have NEVER had a bad experience with the staff at this location. They are always kind and professional. I rent from them about once a month and they are always very accommodating. They do tend to get very busy and the wait can be longer than I prefer at times but they make up for it with good customer service. The cars are nice enough although I wish they had blue tooth in more cars. The only complaint I have about this location is that the office often smells unpleasant. They should get an air freshener– it would make a difference!

I love the experience that I had with this company they r so pleasant and respectable and have good quality of vehicles I will always tell my friends about my experience.

I didn’t know how to get the gas cap off the car I rented and came in upset thinking that I would have to pay extra for gas. I was treated fairly and left happy. Danny provided excellent customer service I definitely recommend this place.

This location is a very busy place and I hear the biggest because of inventory. This is my preferred location; we use this company and this location regularly. I would recommend them to anybody who asked. We are always are treated well and taken care of as quickly as possible. The manager is awesome; he is always friendly, courteous and extremely helpful and the staff follow his behavior. I’ve seen this location crazy busy and slow, on all occasions they do their best to handle everything coming at them and let me tell you, some days they really have a lot coming at them.

Insurance paid for this one since their client hit my daughter. I also have a long time account with this company, just a different location.
They picked us up at the car repair place so they could take us to get the paperwork done. The lady who was driving us drove a little too fast (over speed limit and enough to get a ticket). She did have control of the car, but I still felt that if she was driving other people place to place, that she would stay within the speed limit.
When we got back to their office location, the lady parked us in a handicap spot. Really no reason for it as they had many other spaces in the parking lot that they could have used.
We walked into the office and they had way too many people than they could handle. Their office was very small compared to other locations. Their staff was less than friendly when trying to get people taken care of. Yes, I understand that a few of the people there were walk ins and they need to take care of the appointments first, but I felt these were the ones who were treated less than kind when they walked in.
I have been a customer for almost 10 years with the Enterprise company. I have never seen customers treated this way at any location, ever! Maybe they just had a bad day, Who knows. I know that unless insurance sends us here again (and hope we never have another issue that would cause us to), I would ask for another location.

I would never recommend this place. Scammers trying to see how much they can get away with.