Avis Rent A Car

I have been renting from Avis for several (March 2015) months due to job travel. In December I asked about a personal rental using my reward points. I was told that I had none because I didn’t opt in to a new program they started in July. They said they set me an email on it which I never received. When I asked about reward points before this change they said they had expired September 30, 2015.
I feel like I have been scammed by Avis! Fortunately there are many other options when renting a car. I strongly suggest using them and forget about Avis. They should change their Moto to «We try harder to screw you!»

Renting a car usually is a painful experience like those years locked away in Azkaban. However this was a pretty flawless experience from start to finish. I booked it online, no issue. Drove and picked it up. Guy behind the counter knew who I was, what I wanted, and didn’t waste time. Straight up business was appreciated. The car was ready to go, it was clean, and I was off.
If you are traveling to Houston consider straying from the «do it at the airport» way and ask for a pick up from this place, come out here (not that far from Hobby Airport, scout’s honor!) and be treated a lot better than a ticketed item number piece of meat at the airport line.
I would definitely come back here for business.