Bruegger’s Bagels

This particular brueggers struggles. There is one very sour girl who works there, who wear a «shift manager» pin, but we have no idea how she’s a manager there seeing as how she hates the customers, the job, and maybe everything?
Somehow on the weekends they run out of the basic bagels that should always be on hand, such as plain and sesame. Oftentimes the bagels you do get are stunted in some way, either smushed or have huge holes.
Today I went in for a lunch and ordered a ciabatta sandwich. The sour girl in question snapped at the baker asking if they had any ciabatta, and he said they did. I think she went into the freezer to get the bread. It was then microwaved and resembled a soggy mess by the time I got it. I was polite throughout the whole process but no matter how much you try to get the girl to say «you’re welcome» she just ignores any pleasantries.
In addition, another time my husband went and the girl in question couldn’t peel some cheese off of the stack so she just angrily chucked the whole block against the wall. Time for a career change for her and a restaurant overhaul in general there.

I’m not a fan of chain restaurants but I needed to eat. I got the smoked salmon sandwich on an everything bagel and it was pretty freakin fabulous at 7am! It certainly set the tone for the day.

For all the bagel lovers out there brueggers is by far the best. I have never had a stale bagel from their unlike some other places where I have almost chipped my tooth on theirs. This place is 2^nd to none. Their coffee is great also. Overall a 10 in my book.

AWFUL SERVICE! I frequent different Bruegger’s in the area, this location is by far the worst in customer satisfaction. Upon giving my order, a girl came in behind me (assuming she worked there and was on her day off) she chatted with the employees about her hair and her conditioner and what she was going to do today. Meanwhile, i had to give my order again and my bagel was waiting in the toaster and the girl behind the counter had to be asked to get my bagel and she replied «No» because they forgot, while engaged in conversation with «Tiff». I will not visit this location again. Unless I were to bring in food from elsewhere and watch a «show».