A Touch of Elegance

I would give this place zero stars if possible. DO NOT come here for your quinceanera, wedding needs. My neice had her quince recently and ordered tuxedos for her godfathers, my husband included. My husband went in, got measured, and paid the deposit and rental fee. He picked it up a day before the event, assuming, since he was measured, that everything would work out fine. WRONG. His coat was HUGE, his vest was about 6 inches below his waist, his pants were wide but SHORT and the tie was missing! Granted, he should’ve checked, but SERIOUSLY?! Luckily my husband owns a few nice suits, so he chose to wear his own rather than look like a blimp. And my husband wasn’t the only one with size issues. When we got to the church, we soon found out all the tuxedos came out the wrong sizes!
Anyway, that was Saturday. Forward to Tuesday. According to the receipt, you have to return the tuxedo the next business day after the event or you’ll lose your deposit. My husband works, A LOT. So he figured he’d let go of the deposit and return when he got a chance that week. SONIA decided that was illegal. She called him and left him a THREATENING voicemail stating that if he did not return the suit immediately, she would call the police and report a THEFT. She then called my sister –in-​law and threatened to have the police investigate her as well!
In the end, she did not call police, although I’m sure she tried. My husband got his money back from her account even though she REFUSED to give refund (thank you VISA). HE DIDN’T EVEN WEAR IT.
Sonia is highly unprofessional. Her work is not quality work. With so many other options in Watsonville, stay away from this place.