My major complaint is about the maintenance services. My building is old and naturally needs special and consistent care Yet, each time I call to discuss a maintenance issue, I am met with accusatory remarks and questions about my role in causing the maintenance issue — as if the age of the building is not a consideration. Once I finally get Steve Tsintolas to agree to have someone come out to investigate the issue, it takes them ages to actually show up. They also show up unannounced. I have requested several times to get a warning or some kind of approximation of when I can expect them to show up. This request falls on death ears as they always knock on the door unannouced. The maintenance guys also track mud and dirt in the house, rearrange your things and, usually do a patch up job to fix your problem. Tsintolas aslo has recieved poor reviews on yellow . but, in order to boost his scores, it looks like he has posted close to a dozen«positive» reviews. I would pay attention to the earlier reviews and not the latest ones. If you read them all, you will see that there is definitely something fishy going on with those latest reviews. YOUHAVEBEENWARNED!
Kris C.
Classificação do local: 1 Washington D.C., DC
If I would give Tsintolas Realty a zero if that was an option. During the entire course of time I rented from Mr. Tsintolas, things were constantly in a state of disrepair. The paint on the living room ceiling was constantly peeling, several times water from the upstairs apartment flooded my ceiling(so strong one day it sounded as if it was raining inside), the tub constantly drained slowly, and the hot water in the shower only stayed warm for about a minute. The wood floors were scratched and old, the refrigerator was old, and so was the stove. He put a new stove in before I left, but it was smaller than the previous one and you could see the stains on the wall from the other stove being in place for years. It would take a professional to clean that. And there were mice, centipedes, and the big roaches that come from outside. Well when I moved out last year from Mr. Tsintolas’ apartments, I left the place clean with normal wear and tear. When I met with Mr. Tsintolas in person to give him my letter citing my intent to vacate, he wished me well and dismissed my offer to do a walk through saying, «Don’t worry about!» I guess I should have worried. He asked for a forwarding address and I wrote down my brother’s information: address, cell number, and email address. After moving abroad and not hearing anything from Mr. Tsintolas in over two months, I contacted him about the deposit and he said he wasn’t returning it. Because I was too far away to fight it, I let it drop. When I returned to the area, at the prodding of my brother, I inquired about the deposit again. Mr. Tsintolas said during two separate phone conversations that he would look into it, which I thought was odd, because surely he’d know and be able to readily access that information. During his last call to me he said that Olympia Investments would contact me. They never did; but, a lawyer did, writing me to inform me that Tsintolas Realty had retained them with the intent to sue me for over $ 4,000. The letter doesn’t say what I’m being sued for and how they arrived at that figure. I know that this is entirely in retaliation because I’ve asked for the security deposit, especially given that he’s never initiated contact with me about damages or cost after I left in the 14+ months I’ve been gone. Please, take the reviews(here and on the other sites) about this company seriously and don’t dismiss it as someone’s random experience. Yes, Tsintolas is so seemingly nice in the beginning that it would be so easy to think I’m just a disgruntled former renter. But, I rarely write reviews(only have one other here). That I’m doing so now indicates how strongly I feel about not wanting anyone else to join the ranks of me and others.
K S.
Classificação do local: 1 Washington, DC
Living here would be the worst decision you can ever make. Slum lords of the 21st century. Its true you get what you pay for — maintenance entering your apt with no notice, rude landlord and when you try to move out the over charge and inflate fees to keep your security deposit and charge you more money. Never ever rent from this company. Bad business!