Starbucks

I don’t get it why so many Starbucks get 1 or 2 stars, coz after all they are a chain store, and the quality of their service should be more of less the same. But not for this one. Don’t come here expecting normal quality Starbucks. They have very few options, many of which aren’t available anyway. And they didn’t seem to care at all. 2 star is totally justified for this business. I’d give 1 based on my experience.

I was excited to get a limited edition Valentine’s frapp, only available today. Unfortunately, this location told me they had no whipped cream… And the raspberry whipped cream was the part of the drink I was most excited about. The guy also didn’t seem to know about the Valentine’s drinks, and I had to list off the directions to make it. Corporate management should really make more efforts to ensure all their locations are informed. There was only one guy staffed at 6 – 7 pm and the line took forever, because he had to take the order, make it, and give it before moving to the next customer.

The frappacino was fine. I noted flies in the baked good display, only got one or two on film. Mmm, not my first choice location. Avoid.

Don’t bother going here. It’s in the Safeway and you’re better off getting one of their manufactured bottles or get a Red Bull if you want caffeine. I ordered my usual of Double espresso over ice before work but before I could taste it I was clocked in at work. Too late to ask what they put in my drink besides espresso. It might have been old espresso that had been sitting out? The guy had a friend sitting there on the side that he was busy talking to so maybe my drink was not a priority. It’s not a hard drink to mess up though. Espresso + ice… I have no clue what happened. It was disgusting though. Not worth it.

Flat out the worst excuse for a Starbucks I’ve ever encountered. The service is slow, the staff are chronically lethargic, and they don’t even bother to do basic things like start a new carafe of coffee before the current one runs out entirely. Finally decided to write this review after another round of terrible service from Erin, who treated every customer in a 15 minute line (unbelievable in and of itself) with complete indifference. Avoid if at all possible.

The quality of what you get here isn’t typical Starbucks. If you expect to get what you pay for I’d suggest waiting for the next one you come across (because, ya know, they’re freaking everywhere.) the drinks aren’t always full, which feels like a rip off. The location is convenient for me on the weekend, but during the week I wait and go by the one near my work. I’ve noticed they are hiring a lot of new people, so I’m hoping they step up their game. Service is always backed up and slow, they need to get better at actually making the drinks too. But the joint is clean and nice. I gave an extra star because I’m really thinking this place could get better, but only time will tell.

Horrible customer service. Not friendly or welcoming at all. After waiting 10 mins I asked if my drink got started. Found out they had totally forgotten about it. I was the only customer waiting. Seriously? Don’t go here if you don’t want to waste your time.

After waiting ten minutes in line I finally made it to the front of the line while the cashier had to stop taking orders to make drinks since there was a back up because the Batista left. The only other dude there was to busy taking inventor rather than helping. We waited an additional 10 minutes in line at the counter with no service while the line was practically out the door. We decided to leave since it would probably be an additional 10 – 20 mins before we would get our drinks. Ridiculous

Don’t come in here expecting the inviting, wafting scent of coffee beans and baked goods that you know from all the other Starbucks ’round.
I knew this would be a two star rating as soon as I saw the barista (if you can even call him that) pumping out the orders of coffee from large Aladdin thermoses. This is not the ground-​and-​brewed-​on-​the-​spot coffee; rather, the Pike, Blonde, and Verona blends seem to have been premade and prepared elsewhere. The window display of food is also going to be smaller because there is no flash oven on site, so the only goods you see are the ones that can be eaten cold. Call me a Starbucks snob, but I felt just a little nonplussed when I ordered my usual banana nut bread and had it handed to me unceremoniously from the cold, storage bin in its original plastic bag. Where’s the warmed pastries? The array of cellophane-​wrapped sandwiches and food trays in The pink paper Boulangerie bags?
That being said, the servers have been warm and friendly, happy to add a few more pumps of classic when my iced coffee was just a little too bitter. There’s a trash can and microwave oven should you want to unwrap your own bread and warm it up. And since this is located in a Safeway, any food needs that are unmet by this facsimile coffeehouse can be found within the aisles of the supermarket. So if you’re looking for the full fancy Starbucks treatment, look elsewhere. But if you’re happy enough to get any cup that bears the familiar green logo, this should do just fine.

I walked in Friday at 6pm, asked for a hot tea. They didn’t have any tea whatsoever. I had to settle for an iced tea in the middle of winter because I walked 30 mins to get it. Called Starbucks customer service about the situation.

Mark, Ashleigh and Tonieka are the best always smiling and prepared to make your drinks to perfection. Sometimes this spot can be a little busy, but such is life you wait at the dmv, tax services, personal services and supermarket shopping!

This place is decent and the staff is extremely friendly. They treated me very well and its worth me giving them my business.

Of all the time I have ever been here (once) I have been treated very well.
Oh, and the coffee was great, too.

The employees are very nice… but nice doesn’t mean good service. I ask for honey, they have none. Ask for sugar, they don’t have that either. Really? A Starbucks with no honey or sugar. As I am writing this I am watching someone start to refill the sugar… grinds my gears. The really should be more prepared at 9:45am in a high traffic area.

Ordered an iced latte. When the barista started to mark up a hot cup, I said, «No, I wanted it iced.» The barista responded, «Next time you have to tell me first.» *facepalm*

My first snack stop in D.C., whats better than home coffee?
Service is really slow. Some transactions take a lot longer than several minutes while I was in line. Not sure how that happened. But it did. This store is located in a local Safeway.
I have to agree that the staff here did not seem to have the desire to please the customers than other Starbucks stores elsewhere.

Wish I had an option to give 0 stars.

Yep — the worst retail experience ever! The staff has no urge to please the customer. It is actually the complete opposite. They intentionally try to make you wait and then piss you off. I’m from out of town so it won’t matter, but now I know when I see a 1 star review I know to avoid at all cost.

Beware, this is the ghetto-​est Starbucks ever! Every single time I come here, i have a bad experience. It’s almost like they want to drive the customers away and they don’t want you to come back. The only reason why I go here is because it is the most convenient (located inside Safeway) and sometimes I don’t feel like walking all the way to the other one.
The staff here is very rude and unprofessional and they usually have bad attitudes. Also, a lot of the time they will either be on their phones or having side conversations with each other or other little kids that they are trying to flirt with in the store. It is so annoying, you literally have to get their attention and ask them if they see you.
Another VERY ANNOYING thing is that the only way you can take advantage of the Sbux card benefits of free syrups and milk (soy) is by having a GOLD card (which I happen to have) AND also a Safeway Club card in which you must first announce that you have both of these things BEFORE the barista rings you up and you swipe your card (Don’t assume that just because youhave both of the cards in your hand that it will actually click in her head to automatically give you the discount).
Lastly, I find it very strange they seem to run out of whipped cream when they are LOCATED IN A FREAKIN’ GROCERY STORE. Hello, why don’t you walk your lazy butt down to Aisle 1 and get a damn can of whipped cream???
I have had to contact the Sbux Customer Service about this place too many times and all of my friends have had to as well (without persuasion from me). This is the worse Starbucks ever.