Samuel Stopak, MD

Made and appointment. Showed up. 45 minutes later I was still waiting and there were several people ahead of me. Since all of us can have a bad day I rescheduled. THE SAME THING HAPPENED A SECOND TIME! Were people in the front office apologetic? NO Did the doctor come out and say something? NO. You have time to waste waiting this may be the perfect place particularly if you like trashy loud TV programming which seems to be very interesting for the staff because they keep on watching the monitor.

he REALLY had no idea what he was talking about. was not thorough. kept me waiting. slowest talker and thinker. did not feel like i was in good hands at all.

This doctor kept me waiting in his office for over an hour, hardly wanted to pay attention to my complaint and rushed me out without much empathy for my complaint. I went for a second opinion which refuted his advice and actually helped me with my condition.

Dr. Stopak recently performed my Lasik surgery, and I am very happy with the results and his service. His staff is incredibly nice and Dr. Stopak is an attentive listener and an excellent communicator. I’ve never waited longer than 5 – 10 to see someone and can always plan to be in and out in less than an hour. Thanks to him I now have perfect vision.

I had Lasik performed by Dr. Stopak five years ago. I could not be happier. I’ll be 50 this year. My vision is perfect. I don’t even need reading glasses (but will soon). Dr. Stopak is an excellent communicator and exquisite Opthamologist. I could not imagine going anywhere else for my eye care.

I was very disappointed with the front office staff. They forced me to pay up front for a procedure included in a routine exam, which I am 100% sure my insurance covers. When I told them that, all three women behind the desk argued with me to say that’s just the way it works, and if my insurance processes the claim, they will refund my money. I should have refused to pay since I know my insurance covers this procedure. The procedure is called a refraction. I had signed paperwork prior to my exam saying that a refraction is a procedure many insurance companies do not cover, and I agree to pay in full if my insurance company does not cover it. First of all, it would have been nice if Dr. Stopak had indicated what a refraction is before doing it. I assumed it was something out of the ordinary if most insurance companies don’t cover it, and I assumed I hadn’t had one when I went to the front desk to check out. Sure enough, I had and they wanted to charge me $ 60.
When a doctor’s office has a contract with an insurance company, they should never bill the patient up front. They should file a claim with insurance, and then bill the patient if insurance doesn’t cover it.
I did like Dr. Stopack, but my experience with the front office staff was less than pleasant.

Dr. Stopak really gives you the time of day which I appreciate. I later called him with a question regarding my health as I wasn’t sure if it was related to my eyes or not and although it was not, he spent 15 minutes talking to me, free of charge.
It is important to note that Dr. Stopak’s office does not make glasses.

Just visited Dr. Stopak for an eye exam yesterday. His office was very clean and professional. Nice front office staff. Was seen first by an assistant who was extremely pleasant and then by Dr. Stopak. He has a great patient manner and did not try to push me into glasses or other unnecessary sales. Great Doc for sure!