Marshalls

My husband and I visited the San Bernardino Marshalls on Jan. 8^th right at opening time (9:30am) to return some items and do a bit of shopping. We frequent this Marshalls because it’s close to where we live even though we know the area is ghetto. We are usually treated very well but not on the 8^th. We had just walked into the store and the Manager and approx. four employees were just standing there at the registers with no customers when I told them I had a return. We were literally only three feet from her and the registers which in a sane rational world means you would just walk right over to the Manager. But oh no not this Manager. This Manager chooses to tell me «you have to go through the corral.» Meaning the «maze» you walk through to get to the registers. Really! That Bit** made my elderly husband who has bad kneesand me walk all that way through the «corral» and basically called us cattle. So hey Marshalls customers that is what Marshalls thinks of their customers. WE ARE JUST CATTLE !

This Marshalls is so unorganized and messy, it’s not even worth it. And the lines are horrible, no matter how early you show up.

It’s worth noting service at the registers with Konjit? wasn’t great, but up until check out, the one hour or so I was in there was pretty awesome.
I saw clearance signs everywhere and lots of nice sweaters, from cashmere to wool $ 29 and up. I saw an amazing Theory blazer for $ 69 and some beautiful wool sweaters from Ireland. More impressive was the handbag section which I had written off and then as I wandered around, I was surprised to see Marc Jacobs and Kate Spade, the most expensive being $ 250.
You have to dig for things and be careful to inspect your items. While items were on clearance, some had holes or were dirty but they weren’t glaringly so.

Sometimes I come to this Marshalls, look at the line, and walk right out. I mean, you have to be in the mood to shop, because Marshall’s, like any discount store, is going to be a lot of effort. This isn’t like going to Target and casually walking through the aisles, or having a customer service rep come ask you if you need any assistance or if you’ve found what you’re looknig for. This is some hard-​core siftng and sorting through racks to find a good deal. That being said, there are some REALLY GOOD DEALS. You just need to have some patience. I went this past weekend and walked out with a pair of Cole Haan patent leather drivers, a pair of Via Spiga suede flats, and a pair of Via spiga black leather boots. All for the price of less than one of these pairs of shoes at retail value (and I wear a very common size — 7 ½). I’ve also gotten theory dresses for work here at a fraction of the cost, about ¼ of what you would pay for the same item at retail cost at Nordstrom or Saks. Same with Kate Spade dresses and Tory Burch sweaters. You just need to know how to shop, and have some patience. And yes, the small sizes go fast! So best to come during off peak hours on a day when new inventory has just arrived… that’s the way to do it.

If you have an extra 2 hours for the line, this place won’t be too bad, otherwise I would avoid. Cashiers here don’t really care. there were 30 people in the line and only one cashier was kinda working and 6 other cashiers were doing. I don’t know what.

This marshalls has gotten progressively better over the years, not just in their merchandise, but in the overall cleanliness if the store and the friendliness of the staff.
This place gets super busy, especially between 6 and 8, so to avoid the lines, I definitely recommend coming at off peak hours. It’s located on the main floor of DC USA, post the models, I’m the very back of the building. It’s not hard to find.
They offer men’s, women’s and children’s clothing as well as shoes, accessories and home goods. This specific location is very hit or miss when it comes to clothing and shoes. They always stock a ton of athletic gear which is great if you’ve forgotten something and are looking to head to the gym upstairs.
I definitely recommend looking here before going upstairs to target, especially if you’re in the market for kitchen goods… Chances are marshalls has a better quality product at a fraction of the price.
This particular location does not have a bathroom. But fear not, the target right up the stairs does.
If you didn’t find what you wanted on this visit, make sure to come back. Their selection changes every day and new sizes are ways being restocked.

I will never shop at Marshall’s again and will redirect everyone I know somewhere else.
During checkout, a cashier directed a friend of mine to a Christian website. Not cool. Why can’t people shop without being bombarded with crazy religious messages?

Interestingly, this place is much less crowded then the ones out in the burbs of Nova. And I’ve noticed that Marshalls are always cheaper than TJ Maxx’s. So, if you don’t mind metroing to your discount shopping, I’d suggest this place. Checkout line was a bit long around noon on a Sunday, but, that’s typical.
Only down side is you can only bring 5 items into the changing room at once. And I think some people had to actually wait for a changing room.

One of the reasons this Marshalls location is being pelted by negative reviews is because some of the reviewers don’t know how to shop at Marshalls to begin with. Simply put, if you enter Marshalls with absolutely no idea what you want to buy, then of course you’ll feel overwhelmed and frustrated by the controlled chaos nature of the store. Personally, I go into Marshalls in search of X, Y, Z for cheap, and if I find them after a quick search, I’m good; if not, I move on.

Place was busy for a weekday afternoon but not too crowded.
Clean and easy enough to find stuff. Just came in looking to buy some sox toot de suite but if I had more time, would’ve been trying & buying other clothes as well.
Decent deals.

Me gusta mucho Marshalls, se puede encontrar cosas muy bonitas y a buenos precios, especialmente me gusta la linea para el hogar. Teniendo tiempo para buscar con paciencia en verdad se encuentra ropa y articulos muy buenos.

I love Marshall’s in California, but it’s not the same at all in DC. I keep hoping the selection will get better at this one… and it just doesn’t! They never have anything even close to decent. Don’t waste your time here!

This place is busted. And my standards are pretty low. Rarely leave this store with a good find but continue to visit due to curiosity and proximity to target. This store location is good for socks, cell phone covers, and maybe a pair of flippy floppies. Dress selection is atrocious and bags/​shoes mostly no-​name brands. Pentagon city location is much better… and fitting room is not as nasty.

Registers was ringing none stop on Saturday afternoon.
Line went fast, prof cashiers and friendly.
Place was busy, a mess & worst selection I’ve seen compared to suburban MD Marshalls.
Enough said !

Limited selection.

My standards for Marshalls is already low, but they’re not even trying at this one. You know a store is ghetto when, instead of a plastic card with a number, the fitting room attendant gives you a piece of white paper with a number written in magic marker. Then she had the nerve to take the clothes out of my hand and go through them to make sure I really had three items. I don’t mean «count them.» I mean literally put her hand up the inside of the shirt to make sure I wasn’t hiding extra clothes inside.
The selection for guys is just ‘okay.’ I’d rank it above Yard Sale but slightly below Thrift Shop. There’s a home section. Nothing in it, but the section is there. I think they just picked four pairs of shoes at random to have in the shoe section. The more I think of what’s in the store, the meaner my review gets. I’ll stop now and sum it up by saying that I’m not going back there.

This place is where hopes and dreams come to rot. Now I’ve been to a few Marshalls so I don’t expect very much but this location… The worst I’ve been to. Just complete chaos, when I walked in I thought I was entering a battle scene! All the employees looked as if they were being held against their will and the only one who had it together was the security guard. The active wear is pretty decent. And I don’t believe in spending 50 $ on yoga pants or a sports bra so I decided to pick a few things up and of course the line was long which I didn’t have a prob with… as long as it moved. The cashier had a horrible attitude, her favorite words were «next!», an ocassional grunt and the «oh I hate my life» sigh. I grabbed my bag and got out of there as soon as I could!

This place is a poor excuse for a Marshall’s and an insult to the residents of Columbia Heights. Granted, it is not as messy as any Ross stores in the ‘burbs but it’s pretty darn underwhelming. I have been to many Marshall’s in my lifetime and I’d have to say this is the worst I have ever been too. Slow, long lines, selection of clothing is sad. The best thing I got out of here was a $ 5 Nike water bottle. Take the metro to the Pentagon City Marshall’s instead. Pentagon has the 2^nd best Marshall’s in the area. What Marshall’s is #1 you ask? The biggest, very best and cleanest Marshall’s in the DC area is in Tysons Corner. Lots of good finds there. How do I know this? My co-​worker and I would go there for lunch every week and scope out the new arrivals.

This location is awful. The store itself is a mass. I agree with other customers, it seems that a bomb had exploded inside the store. It’s very poorly organized.
I miss the Marshall’s in Chicago downtown.

The inside of this Marshalls makes it look like the recent earthquake was an 8.3 instead of a 5.9.
There aren’t very many men’s shoes either.

Imagine what would happen if the trash heap from Fraggle Rock had a D&C (abortion). That is what this place looks like. Absolute HELL. I mean, seriously, of all places that should have ugly sweaters, this should have been it. But frankly, I couldn’t find a damn thing since there was no rhyme or reason on how crap was laid out here.
Snow shoes in the sweater section?
Girls clothes on a rack in the men’s section?
A santa suit in the sport jersey rack?
Wow. I mean, f@#$ing wow. This place was also so horrible with the lack of space and huge bargain hunting crowd, I think I walked out with PTSD.