M3 Massage & Spa

I purchased a groupon where I got two waxes for $ 55 (I think, it was a while ago). Ebony does the Brazilian waxes at M3 and she does a great job and she’s quick but when I went the first time, she didn’t say much. In fact, she just asked if I was okay halfway during the procedure. Now, I’m not expected super deep conversations but when you are naked from the waist down a little superficial conversation doesn’t hurt. Well, I read the reviews from my fellow Unilocalers and I realized that she’ll have a conversation with you if you initiate. This time around, I went for a Brazilian and started the conversation and she was definitely more engaging than last time. Also, like last time, she’s quick and does a great job cleaning up.

Just had a Brazilian wax performed by Ebony and it was great. It was my first time getting a wax done so I was super scared (flashbacks of the movie 40 year old virgin kept popping up). Ebony was patient and informative. We spent the whole time laughing and joking. Yes, it hurt, but the pain wasn’t blinding and it was gone in no time. I’ll definitely be a regular.

I had Ebony as a waxer and she knows EXACTLY what she is doing. She is highly skilled and very quick. I had a groupon and decided to go on a whim since I am returning to DC from Philadelphia. While not the most friendly person, Ebony is highly experienced and professional. She used different types of waxes for different areas and the results were perfection!
The only reason I gave it ⁴⁄₅ is because its too far for me to travel on a lunch break to get this done and the waxing room was really cramped. Other than that, if you don’t care about those things, I would definitely suggest you get waxed by her.

I went for a wax session with Ebony and she is great! :) quick, painless, and a trip to talk to! :) I had a great experience. :)

I too started with a groupon and I decided to stick with Ebone/​Ebony every since!
Give it a try by getting a groupon if you are doubting all of these raving reviews.
She is quick, painless (waxes will always hurt a bit) and knowledgeable. I am comfortable going to her for waxes because she knows what she is doing, she doesn’t double dip her sticks, after application they go straight to the trash which is hygienically appropriate. You would be surprised how many waxers reuse the applicators.

My review is for the Ebony and her amazing Brazilian waxes.
I’m not going to write a narrative, but just know that Ebony does a great job. I started going to M3 a while ago from a groupon deal I purchased and she’s been the only person I’ve gone to since then. She’s quick, professional, knowledgable, personable if you want her to be, and honest. She uses a combination of hard and regular wax which makes the process less painful in the most painful areas. I’ve recommended plenty of friends to M3 and everyone feels the same way.
If you see a groupon grab the 3 for $ 75 one. If not, still try this place anyways.

Ebony is the best for waxing! She’s super sweet, efficient, and thorough. I came with a gilt deal but I will be making this my regular spot.

Ebone is great. She really knows what she’s doing. And while some people try to pretend like a Brazilian isn’t painful, we all know that’s simply not true. And Ebone really understands how to make that experience easier.
Really I’ve been all over the world and had a Brazilian in many cities (NY to London) and she is one of the best.

Unfortunately, it has come to this… Ebony is a great waxer. She is quick, efficient, and has given me one of the most painless experiences I have had. But the staff/​management that supports her is terrible. You can only get appointments if you schedule at least 2wks in advance. You will be monitored by how many times you are late for an appointment (5min or more) or reschedule and after two occasions of lateness or rescheduling, you may be asked to go elsewhere. If there is any type of miscommunication between you or the staff that you attempt to clarify, you may make someone uncomfortable which will subsequently lead to your dismissal as a client. Up until my last experience with M3, I was completely happy with them, but this incident changed everything and I would highly encourage you to find other great waxing shops in the DC area and avoid the potential headache and ordeal you may experience with M3 Massage’s business practices.
I had been a loyal customer for months. I had an appt at 3:15pm. At 3:13pm, still at work, I realized I would be late. Since I know Ebony books up at least 2wks in advance, I called the shop to let them know that I would not be there in time but asked if she could still take me because I only worked exactly 8min away. The receptionist said she was not sure, but I informed her that I would just come in and see if Ebony could squeeze me in anyway, otherwise, I would just reschedule in person. I arrived at 3:30pm and there was another individual waiting in the lobby and the door to the waxing room was closed. I asked the receptionist if she had spoken with Ebony to see if she could squeeze me in and she said that Ebony was in there with a client, but she had radio’ed her on the walkie talkie to let her know I was coming and to see if she could still take me. What that meant to me was that Ebony was still in there with her 3pm appt, since I was her 3:15pm, and the person that was already there must have been her 3:30pm. When Ebony came out at 3:35pm, she called the other lady that had been waiting into the room. When the door closed, the receptionist stated that Ebony would take me after her. Another client arrived, Ebony came out and took that client. Then when another client came in, which by this time it was almost 5pm, and when Ebony was about to take her into the room, I politely interjected. Again, I had been a customer for months, so Ebony knew my face. She never acknowledged me the entire time I had been there. I informed her that I had been waiting for her all this time and the receptionist told me twice that I would be after the next clients. It was to my understanding, based on what the receptionist told me upon my arrival, that she told Ebony about my situation on the walkie talkie and Ebony agreed to squeeze me in after one or two of the appointments after me. But Ebony said she never talked to the receptionist about me at all and had no idea why I was out here waiting all this time. During this conversation, I never raised my voice, cursed or became disrespectful. Finally, Ebony said that after this third customer, she would take me. When I came into the room, Ebony apologized profusely for the obvious miscommunication between her and the receptionist. She said that she would definitely talk to her and make sure that something like that didn’t happen again. I thanked her and believed that she genuinely understood the problem that happened. A couple days later, I get a call from the owner, asking me to explain the situation that occurred. After informing him of everything, he told me that since it was my second time late, he would refund my remaining two pre-​paid sessions and that I was no longer welcome to their shop. He initially stated that «customers» felt uncomfortable when I was politely talking to Ebony, but then after I pressed him further on that, he said that Ebony herself said that she was uncomfortable. Although when I was in the room with her privately, she appeared to be very apologetic and understanding. The audacity of a shop owner blaming me for the obvious miscommunication that was completely the fault of the receptionist, even after Ebony had said that this occurrence would be a learning opportunity for the receptionist, is just plain absurd. I was more than willing to just reschedule my appointment if she couldn’t take me that day, but to make me wait all that time, without acknowledging me, then punishing me when I bring it to their attention and point out an obvious problem in their communication, is unfair and I would encourage everyone else to find a different place that respects their client’s feedback and time to help better improve their customer relations and satisfaction.

So, after being disappointed with how booked the salon was… I realized there must be a reason. I asked to be on the wait list, and I totally got my pick for appointments.
I have been getting Brazilian wax done for years, so I have a level of expectations. Ebony far surpassed that. My only regret is moving away from DC. Ebony was kind, the waxing was QUICK and painless. I only wish I could find someone like her out here in California.

I went here for my first-​ever Brazilian wax. I bought the Groupon and made my appointment with Ebony. M3 has been my go-​to waxing place in DC for the past year primarily because of convenience. Ebony was quick, but as expected for a Brazilian wax, it was still painful (but bearable and well-​worth it!). The reason I’m not giving 5-​stars is because I’ve had good and bad waxes at M3. The first time, it was great! Ebony did a nice clean job, informed me about the benefits of Brazilians and after-​care, and she helped me with ingrowns (sorry TMI). However, the past couple of times I’ve been back, she kind of just «gets the job done,» if you know what I mean. I don’t get friendly vibes from her, no small chat even though I’ve been there several times and have referred friends; she just does her thing then leaves. And the last time I got a wax, she didn’t do a clean job at all! I don’t know if it was because the hairs were too short to be waxed, but she should have at least tried to tweeze them because they were still very visible to the eye. Overall, I’m going to finish up my Groupon here and I probably won’t be back.
Keep in mind you have to tip with cash and sometimes they’re booked for weeks in advanced. If it’s urgent, call every day to see if there are cancellations (don’t trust their waitlist!)

Went for my first ever Brazilian. The setup is bright, spacious and clean. The room itself is also very clean. They never double dip anything — I can’t believe some salons do that, that’s so GROSS and disgusting!
While it was as painful as I expected to be, Ebony was super quick, efficient, and nice. She didn’t try to make small talk, which I REALLY appreciate. Though I imagine, if you’re the type that likes small talk, she would be perfectly happy to do that as well. All in all, the whole process probably took about 15 minutes.
Now, I don’t have any other places to compare this to, but based on my experience, I am certainly going back.
Also, please tip 20% and up! If you used a deal, tip on the original retail price! I certainly tipped more than 20% and it’s worth it for the service and professionalism given.

Just like many of the reviewers on here, I also tried the Brazilian wax at M3 after buying a Groupon. After all the rave reviews about Ebony, I was looking forward to my appointment.
Yes, she is very nice and yes, M3 offers the lowest prices on waxes in DC (or least that I know of). However, the process was not as quick and low on pain as I had expected. The entire appointment took about 30 minutes (I had to wait for about 10 minutes in the reception area) and the entire waxing process was about 15 minutes. This was the 3^rd salon/​spa in DC I’ve tried for Brazilians and I still prefer Capital Waxing even though they cost about $ 20 – 30 more.

Just adding to the chorus — I got the Groupon waxing deal, and Ebony was great. She was really quick, and she was careful to explain the reason you can’t go back and forth between waxing and shaving, which I never really knew. Apparently, you’re training the hair to expect to be pulled out at the root when you wax, but shaving and cutting it off at the surface invalidates that training. I knew that regular waxing thinned the hair out, but I didn’t know that that’s only the case if you aren’t mixing methods of hair removal. She also promised that while it feels like the first wax every time you wax and then shave, the first wax will always be the worst, which was encouraging.
I need to decide if this is something I want to keep dealing with, since it is painful, especially compared to shaving, but if I do, I’ll stick with Ebony.

Where has Ebony been all my life?
This was the least painful waxing experience I’ve ever had, and actually look forward to going back. Ebony was so nice, so gentle, and great to talk to during the procedure. Her and I laughed and talked throughout the entire process and I didn’t even realize that it was finished. I’m so grateful to have found such an amazing aesthetician, and have already booked my next appointment.

Of all the Brazilians I’ve gotten in my lifetime, Ebony was the best. Hands down, no comparison.
Located in Georgetown, M3 is a clean, easy-​to-​find spa on the second floor off the main street.
I stripped below the waist in a bright yellow room, lay on the bed, and Ebony came in and got down to business. Her waxing technique is flawless — Quick, thorough, and inflicting minimal pain. She didn’t miss a spot and I was as smooth as silk for three weeks afterwards.
I’ll be back to see Ebony again the next time I’m in DC for sure — Thank you Ebony and M3!!!

Start to finish: flawless.
Came in for a Brazilian around 4:15pm on Friday and left at 4:30pm! Seriously, the quickest, most efficient service I’ve ever had, and it was delivered from a lovely esthetician who talks to you to keep your mind off the pain (which, btw is barely anything).
Ebony was super sweet and gave me great advice for skin care. The room is calming and cute. I found myself in shock when it ended as quickly as it did. Do yourself a favor and purchase the 3-​wax deal from Groupon… you won’t regret it!

Purchased a groupon deal for waxing services at M3 Massage based on the Unilocal reviews and I was not disappointed! They are located in Georgetown, which normally gives me anxiety because if you’re local, you know that parking in gtown is a process and an unpleasant experience to say the least. However, M3 to the rescue! They validate parking for the duration of your service, and the lot is located right across the street — super convenient! As for the facility itself — it’s clean, quiet, & calming — all of which are important when you’re about to have your hair ripped off of your body. :)
As for the service itself — Ebony is fantastic! She is knowledgeable, full of great tips, efficient, and… even relatively painless. She’s just that good at what she does. She uses different waxes for different parts of your body, and you are done before you know it.
I highly recommend purchasing the groupon deals (get the 3 pack, you won’t regret it), and I was impressed enough by my experience to continue frequenting M3 without groupons/​deals.

This is on their waxing services, as I have not had a massage here.
I had the 30 $ Brazilian wax Groupon deal. It was the best wax I’ve ever gotten! Ebony is amazing. She’s super quick and nice! She uses all clean and sterile products as well. It wasn’t as painful as other places I’ve gone to. She did NOT miss a single hair!
I say, go for it!

I’m curious about all the mixed reviews on here because I actually had a fantastic experience with M3 Massage, though admittedly I was there for the waxing services and not for a massage, so I can’t speak to their main gig. First of all, I was extremely late due to traffic on Wisconsin and in Georgetown, and they were remarkably forgiving, letting me come in 10 – 15 minutes late for my appointment.
This has to have been the most painless wax I have ever had in my life. The aesthetician uses a combination of waxes and chooses which one is appropriate depending on the sensitivity of the area. She is extremely quiet and didn’t say almost anything during the wax, but honestly, that’s okay. It’s an awkward experience anyway. She was highly efficient with both time and outcomes. At the end, we chatted a little after I thanked her for doing such excellent work, and she was at this time very friendly.
The space is neat and attractive and the price is standard for DC, but considering how much the service far exceeds the standards I have observed around the area, it is well worth it. I would highly recommend M3 Massage, at least for waxing services.