Levi’s Store

Good selection of jeans!!! I prefer trying on all jeans b4 leaving the store… great customer service and great location

This is a store that sell only Levi products… right? I called looking to buy a few pairs of new Levis only to be informed that they only carry waist sizes to 38″. Really??? Do you think you are, Abocrombie & Fitch??? Who is the pencil thin uninformed buyer for this store? Time for a new buyer, in my opinion. FYI… Levi makes jeans up to size 54″.

Could have done without the «holier than thou» attitude from the sales associate. Oh, you don’t make my style anymore? How about recommending a different cut? Its like they don’t even want my business!

Had a good experience finding jeans here. I don’t like to prolong shopping and the employees were very helpful in making this a painless and efficient trip. They quickly found a few cuts/​sizes based on my description of what I was looking for and easily made some other helpful recommendations based on my feedback. I also liked that the staff was helpful without being too proactive — it’s irritating to walk into a store to have staff immediately accost you like one of those loons peddling «Free Gaza!» brochures. This Levi’s had a good balance of solicitousness and respect for personal space.
Although Levi’s are mildly expensive, showing up during a sale made the purchase very reasonable.

I’m a very happy customer. I came to try out the different curve fits they have for women’s jeans, and the guy helping me (whose name I don’t remember, sorry — the guy with bleached blonde hair) was super helpful and very patient with me trying on many pairs for a very long time, making great recommendations. With his help I left with two pairs on sale that actually fit right, and I know where I’ll be able to find my next ones. Thanks!

Now filming my latest wildlife documentary, ‘Levi’s Store Georgetown: When Otters Attack!’, staring sales associates that’ve been kicked off Grindr for being too forward. Also on the DVD are the featurettes ‘Why Does This Basic Charcoal Sweater Cost $ 80?’ and ‘Holy Crap I’m Size ³⁰⁄₃₀ and Still Can’t Fit into Any of These Jeans’.

I have a really really hard time finding jeans that work for me. I called this store after doing some browsing online, and talked to the manager, Mark, who was super-​knowledgable and friendly. Before we hung up, he emailed me a 20%off coupon. I headed into the store, hopeful of finding something, and Mark was there, and spent about 30 minutes explaining different cuts to me until we found something that I was really happy with. And bonus — I spent on 2 different pairs the same as I’m used to paying for one pair. They even took off the tags and brought the jeans back to me in the fitting room before I checked out so I could wear a pair out of the store. Thanks to Mark’s customer service, if the jeans wear decently at all, I will definitely be back.

Wasn’t impressed. The store associates were shopping while I was there (it wasn’t someone who had come off from a shift, I believe she was on a break at the time) which is highly unprofessional. Not to mention, NONE of their jeans fit me. They did do the fitting thing to see where I’d be at but ugh. Then when I found a pair I liked, they didn’t have the size I needed in stock (really? It’s a huge jeans store.) Barely acknowledged me or my company. Found their sizing a bit laughable too — I was considering a SLIGHT curve, which I thought hilarious seeing as how I’m very much the opposite. I have no idea where they learned this jean fitting techniques from. They seemed very ho-​hum about me shopping in there, and I was intending on purchasing a pair. When I returned with the garments that didn’t fit, they didn’t offer too much help either. Needless to say, it came off as a hipster style store & if you’re a hipster, they may serve you great. As for me & my company, we weren’t impressed one bit. Would NOT recommend this location. I know it’s situated in Georgetown which can be a pricey area but come on. I walked a store over or two (whom I won’t name) and received WAY better service, and walked out with a beautiful pair of well fitting, well priced jeans vs Levis store. Not to mention, I couldnt find the price on any of the tags, which surprises me considering this is Levi’s.

The sales associates don’t know how to process returns at this store. My husband dropped by to return an item with its receipt, but they couldn’t do it without the credit card used. Nowhere in their return policy does it require you to have the credit card on hand, just a receipt. Having worked retail, I know there are several ways to process a return — receipt, tags, credit card number. We had the number too, but they apparently could not enter without swiping it… don’t know if it’s just ignorance or laziness on their part.

Went in here with my sister the other day to look for… jeans. Well they had jeans. The staff was really friendly and knowledgeable. They were quick to find styles that we liked. We left with a pile pants. Great place to go if you’re looking jeans! Especially Levi jeans.

We liked the store. The service was good, but while my son was showing the clothes he had tried on to my mother, someone went into his changeroom and emptied his wallet. This is a big city and stuff like this happens. The store noticed that someone had gone into my son’s changeroom and asked them to leave.
I know I should rate the store 5-​stars for noticing a problem, but took one star off because the price of our purchase (theft included) was much higher than anticipated.
Watch your wallet at Levi’s and everywhere else.

My wife and I were in town and decided to do some shopping around Georgetown. I had been on a months long search for the ‘right jeans’, but also on a bit of a budget. I found a phenomenal deal on a pair of Matchsticks. They had only a handful of sizes so I need to get them tailored (which will still be well under my budget.)
I tend to hunt and search for my clothes, My wife on the other hand always gets help from the sales people. As soon as she walked up into the women’s section Michael, asked if she had ever been fitted for Levis. She hadn’t. After taking all necessary measurements he had at least 3 different suggestions. After trying on each, my wife still wasn’t loving anything. Michael picked up on it and had some additional questions. All-​in-​all he ended up spending well over a half-​hour helping her and together they found a great Boyfriend fit. She was thrilled.
The level of service that we had catered to both of our needs. I was left alone to hunt/​gather while my wife received a TON of information that helped her find something she loved. The best part of all was we walked out paying less than what was budgeted for my jeans alone.

I have to say that I had an excellent experience here. I must have tried on like 15 paris of jeans and the salesman was extremely helpful and patient. The saleswoman who checked me out was also very kind. I will definitely be back!

I typically wouldn’t bother writing a review about a retail store, but the awful customer service I received both yesterday AND today warrants one. Is an «I hate life» attitude a requirement for employment here? I really wanted to purchase some items, but I refuse to give business to an establishment with such unfriendly employees.