Jos A Bank

Unless you are just coming out of college and have obtained an office job, which requires you wear a suit daily and do not have the doe to get a few higher quality suit, you really should not go to Jos Bank. They do have some «nicer» suits but the money you will spend on a higher end Banks suit still will not get you near the quality that even a medium grade Nordstrom suit will. Also Norstrom, Macey’s or a custom suitor will normally have much better tayloring which makes a world of difference/​
Guys, there are a few things worth spending good money on and a nice suit that will last for years to come is one of them.
What can you say? You do pay for what you get and really what can you expect from a place which offers buy 1 get 2 free deals for only a couple hundred dollars.

sales man Michael Moore helped me out last week with 3 suits. This was on of those buy one, get two free sales and Michael was very helpful, enthusiastic and knowledgable. Only complaint is that they don’t carry shoes in store above a size 12, I would happily get a full outfit in one place. I didn’t deal with the tailor in house, but as much as i paid for the suit, it would’ve been nice to get some free perc’s. When it’s time for a new suit or if they have a new sale, I will certainly be back!

I can’t really comment on the poster below’s experience, but it seems pretty wild.
My experience was very different.
I stopped in because I saw online they were having a sale I wanted to take advantage of (like everyone who shops at JosABank). As always, I was told that the brick and mortar store and online is different, but that is beyond the point. I have a very specific taste and know what I want so I decide to stop into a store instead of ordering online since I was in the area. I go in and they have my color/​cut/​size but not my collar preference (I am at the end of the spectrum when it comes to JAB sizes). I spoke with Marina and she was very helpful by finding other colors with the correct collar. I decide instead to just order it online and have it shipped to my house even though Marina offered to ship it to the store and have it there within a couple days.
So even though I didn’t buy anything, I was impressed with the customer service and pretty wide selection. I will go back if I am in a position where I need something else.

To not keep my eager readers in suspense, there is a finale to this story. I didn’t think it could get any worse… but you gotta hear this.
Episode III
I go back to pick up my suit. I try it on. I look in mirror and one of the jacket’s sleeves is noticeably shorter than the other, about two inches. I almost blew a gasket. I breathed to calm myself.
I say to the young buck helping me, «Does this look shorter to you than the other sleeve?»
He looks down and fortunately the guy has no filter, «Whoa! Yea. That’s bad! I’m sorry sir, you will not have to pay get that fixed.»
I didn”t mean to be condescending, but I say, «I know dude. I’m just gonna go talk to the manager.»
I traipse up there and the flakey manager is standing behind the counter. This guy knows me by now for all the travails this suit has caused me to incur upon his life. I show him the sleeve. His eyes go big and he sways and tilts his head back with a moan, honestly. He goes, «Oh no! I’m so sorry man. We can fix this.»
«I’m just frustrated man.»
«We can totally fix this» he says. «You won’t have to pay for it. I will get this fixed right away and you can come back down to pick it up.»
I get indignant. «No man. I do NOT want to come back here. I want you to fix it and to ship it to me, and I’d rather not pay for it.» He quickly accedes.
Cool. They are gonna fix my jacket and send it to me. Case closed.
Nothing is ever closed with these guys I tell ya.
I get a call the next day at work from the freakin Jos A Bank tailor.
«Hi sir. This is your Jos A Bank tailor.»
[Cue Jaws music]
«Hey, how are you today?»
«Sir?»
[Jaws music getting louder]
«Yes?»
[Louder]
I could barely understand the guy, it took a few minutes to get what he was saying, so I’ll translate for you:
«I can’t fix your jacket. I took out both the sleeves all the way and one is uneven. I TOLD the manger not to give it to you.»
[Really loud Jaw music!]
«Ugh» I say.
«Sorry sir. We can get you a new jacket, you just have to come down to the…»
[Little boat eaten by giant shark.]
«No man, I’m NOT coming back to the store. I just want my money back. This has been the biggest damn hassle.»
And on and on…
Refund Hell
Two weeks later, after several more phone calls and messages harassing the manager to give me my refund, for the full amount, which I actually had to request, I got a full refund for the suit and the tailoring.
Where to Actually Get Your Suit
Two days after I get off the phone with the tailor I go to Brooks Bros. I walk out in less than 30 min having purchased a suit in my size and a promise from the actual tailor who measured me himself, that they are going to have my suit done in two days. Two days! For nothing extra! Two days later, I get a call saying it’s done. And voile! That’s how I got my rockin new suit. Italian beeotch. Whu-​what?