I lived in Southwest Waterfront. My apartment was a disaster after about 12 people in 5.5 years, one or a few who were particularly messy. So, I gave this guy a tough carpet to clean. He arrived a bit late but that’s only because this place is hard to find. However, despite arriving late, all the work was finished early. Plus, it was extraordinary work! There is but one stain they couldn’t remove. I had them do a huge living room and 28 stairs. The work on the stairs was out of this world good!(I have no idea how my roommates stained the freaking stairs, but again, a few were very messy folks.) Amazing, amazing job. Fully recommend without hesitation!