Fairway Park Apartments

I loved living in Fairway Park when I first moved in. It was exceptionally quiet and the service received at the leasing office was decent. I then begin to receive horrible customer service. I reached out to the property manager and that did seem to fix the problem, but it was only temporary. The employees in the rental office often gave me inaccurate information, misinformation, or no information at all. It got harder and harder to find parking as the parking lot for residents was NOT monitored by anyone; do not believe them when they say it is. There was always at least a dozen cars parked in the lot without a permit. The walls of the apartment are paper thin so you can hear everything, even if a tenant is in another building (all buildings connect). Also, the front door is not sealed all the way around. When I closed the door, I could see outside in the hallway from the side and bottom of the door. Mind you, the resident pays the electric utility.
This was my first apartment so I learned a lot but I was ecstatic to move out because the service was bad, the parking was worse and I did not trust maintenance to be in my apartment when I was not there.

Fairway Park Apartments are fantastic! This is my first apartment, and I couldn’t be happier with it. I moved in back in Dec, and decided to give it some time before I reviewed the place, just to make sure that I gave accurate information. First off, the apartments are lovely. Lots of light, newly remodeled, washer and dryer, dishwasher, The building is well kept, they have cleaners in here multiple times a day. I haven’t had any real pest issues, or neighbor issues. From what I’ve seen and heard, it is actually a fairly quiet neighborhood! The bus stop is right across the street, so I don’t have to go far to get places, and with the Safeway right up the hill, as well as a produce and meat market up the hill on Thursdays, I don’t have to go far for groceries. The staff are always nice, and helpful, not to mention Regina always remembers us, and constantly asks about my baby! I have made great friends with a couple of my neighbors, who adore my daughter as much as I do, and that makes it all the better. It is a great start, stay, and I dare say a good place for someone looking for an affordable, well up-​kept place to call home.

As a property management professional myself, I must say that Fairway Park has the absolute BEST customer service I have ever experienced in all my years of searching for apartments! Lacy, Regina, and all of the office staff are always very helpful and friendly, and they really take the time to go above and beyond to make sure they meet your needs, from the time you lease your apartment, and while you are a resident at the community.
The maintenance staff is also very efficient and quick to take care of any service requests that you may have. They are always very responsive and professional, provide you updates to your requests, and work hard to ensure that all of your issues are resolved in a very timely manner.
I recommend Fairway Park Apartments to anyone who is looking for a beautiful and affordable community to live, and who are anticipating a smooth and easy application process. The apartments are finished with hardwood floors, new appliances and have an open kitchen concept — very contemporary and comfortable to live in… I guarantee you will not be disappointed!

Toured these apartments both 1 & 2 bedroom & I can say this is a good start for me as I’m young and looking for something affordable & these apartments look like they will be worth it during my tour. The metro bus is directly near doesn’t take much of a walk. I bike & use bikeshare & the docks are right down the street. The only thing I dislike is that the neighborhood feels unsafe. But I do see that it is improving.
From the past reviews I hope I do not have any of these problems with my apartment or any issues with the neighbors, seeing as I will be applying soon.
Anyone know what else I should expect?

What can I say about Fairway Park? I am absolutely ecstatic about my new place!!! It is all that I was needing and wanting. I am a single mother so the conveniences that this location and my apartment provide are incomparable! The staff was so kind. The two ladies that assisted me were infectious with there warmth and smiles. They made me feel welcome from the very start. My teenager will have access to the teen center once it is opened and I am so excited about that. I was almost deterred to come to the area due to it’s past history but I am so glad that things don’t stay the same!!! William C Smith has done a phenomenal job with this new and improved community.
KUDOS!!!
Signed,
A very happy resident!!!