Dunkin’ Donuts

I come to this location only for the lack of other options.
Terrible service. Repeatedly get the wrong sandwich.
I Have actually had to throw away more than a few coffees because it was so terrible. I feel like they run the beans twice! It’s as if I’m drinking brown water!
I really wish corporate would come in to help w this location, it needs it!

This is a very very sad Dunkin location. I literally only go in here to get something cheap if I have to use the restroom. All the previous reviews say it well, this place is slow and inefficient. Even though there’s a Starbucks a half mile up the street I would much rather have this location replaced with a better managed coffee shop.

One star for having coffee on this block at all.
Can someone please tell me how you can regularly have more employees than customers but still can’t move the line forward? Never mind when the place is busy.
Not sure if it’s the management or if maybe the employees are malnourished from only eating donuts — hey donuts are tempting but it’s crucial to get your minerals and vitamins too folks… DC is infamous for bad service but usually it seems pointed, this just seems sad.

It’s rather unfortunate that this location is so horribly understaffed. The employees are overworked and there is simply not enough support to get them through the morning rush. The line moves very slow and you can tell the staff is unhappy by the way they communicate with customers and each other. I don’t think it’s a question of character, they just need to hire more help!
I think their coffee is far superior to Starbucks, and aside from the stressful vibe this place is alright!

I’m surprised management/​corporate has not come in and hit restart on this poorly-​functioning Dunkin. Every morning they’re out of food/​bagels and most donuts by 11 AM, even some early week mornings they’re out of bagels before 9 AM.
More than once this location has randomly closed hours before their scheduled times. Here on Unilocal it says they’re open until 9PM. I definitely don’t think they’ve ever been open that late, but on multiple occasions they’ve been closed before 7?
Their iced coffee is not. I feel that they expect most people to get cream in their ice coffee, so most people don’t see how weak it is, but I get my coffee black, and either they have the weakest iced coffee in existence, or they’re just pouring hot coffee over ice…
The neighborhood is really restricted with this being the only coffee shop directly in woodley (unless you go to mcdonalds, or up the street to starbucks by the zoo), so I don’t see this dunkin being shut down, but it would be really nice if they were a fully functioning Dunkin during their full hours :-/

I doubt this Dunkin’ ever carries bagels. This is the fourth weekend in a row that they did not have any. Basically this location is just good for their regular coffee.

Service here is lackluster, at best. The staff acts like you’re bothering them. Could have a greater selection of donuts.

It’s a Dunkin Donuts, so you should know what you’re getting. They’re pretty fast actually getting food ready but pretty slow at making the order line move. If there’s a few people in line prepare to wait up to 10 minutes to place your order. Aside from that, it’s an ordinary Dunkin Donuts, probably with more seating than others.

I just wasted 10 minutes of my life at this crappy Dunkin Donuts. I took my family in for a rainy afternoon treat only to be ignored by the two female workers, who spent the entire time flirting with a young man from next door.
Do not go here!

I live just down the street from this place and every time I go here I leave asking myself WHY? They will never get your coffee order correct.
Want just a little cream? «Sir did you want coffee with your cup of milk?»
Want a latte? «Fuck you, here’s some black coffee.»
Want a fresh donut? «Lulz»
Unfortunately there’s not a lot of other options in the area.

What can I say? It’s a Dunkin’. This is a fairly new location right in the center of Woodley Park. When you come off the metro escalator it’s to the left and across Connecticut Ave.
It can get busy at times, but my experience here has been positive. I almost always just get coffee; when I have ordered something more it has been prepared well and in a timely fashion.
Minus one star for the crazy singing lady who tends to sit outside. Doesn’t phase me but if you’re from out-​of-​town it my catch you off guard. She’s not always there, but yeah.

Really not impressed. The service was slow and they were out of a lot of different foods. My coffee had way too much cream in it even though I asked for the standard amount. Probably won’t go back.

How can you have a good experience of Dunkin Donuts well you can if its employees are having fun on their job no matter what it is whether its cleaning over preparing I have I’ve been coming to this Dunkin Donuts while visiting Washington and one does a great job… her name is «Smiles»…

Cannot rave enough about this place, took my boy here today to get his very first coffee and he loved every little sip, his breakfast taco portions left something to be desired but honestly much more than anything we’d get at home (my wife sleeps in until 12 and my cooking skills go as far as ego waffles) overall these 5 stars are more than earned by this establishment, for the hospitality we don’t get at home… I thank this Dunkin Doughnut

Service is hella slow but the food and drinks are standard across the board. Unfortunately you can’t afford to be picky with your coffee or breakfast goodies in Woodley Park.
Anyone else curious when the store owner will log onto Unilocal and get a clue about the horrific service?
UPDATE: Wow, seconds after I posted this review the woman behind the counter asked the girls behind me for their order. Just skipped right over me. How are you that clueless about who is next in line when there are only three employees and five customers in the store?

Ordered breakfast to go around 7am and a medium coffee. Oh sorry we ran out of medium cups so they could only sell me a Large? Just give me medium size liquid in a large cup than! No can do. Husband and I waited for our food which seamed like forever. I had to go stand outside it was so hot inside (what’s with all these locations being sweaty hot in DC?) I heard our number being called and asked told my husband to go grab it, I guess he wasn’t fast enough because some stranger grabbed it and ran off. l! They remade it for us though.

This place had no organization WHATSOEVER when I went in on a Saturday morning. Most Dunkin Donuts I go to have some sort of system; you give one lady your order and she rings it up, and then your drink or food order magically appears. Not here.
When I walked in, the first sign of trouble was there was no organization regarding the line to order. People were all over the place. Then, you have five people behind the register but can’t get any type of organization? Everyone behind the counter was pretty much stepping on each other between getting coffee orders, donut orders, and then to top it all off, only ONE person was on the register… and a long line was forming.
Not impressed.

Need to update this review big time.
After a great opening week, this Dunkin is struggling. Multiple times, I have gone in the mid-​morning just to learn that they are out of everything bagels. Last time I went, at 10:15 AM, Dunkin had run out of all bagels except cinnamon raisin.
Last time I ordered an iced coffee with «cream and a little bit of sugar» I basically received all cream and tons of sugar with a drop or two of coffee. Gross.
The lack of seating is also a huge issue… and an inexcusable one considering the amount of space available for seats.
Orders are routinely mixed up. After ordering 2 bagels, I only received one. I informed the women, and she replied that «there was only 1 on the screen.» I had to go and pay for another so I could get the other bagel.
But really… don’t run out of bagels every weekend morning.

It is with great sadness that I write this review.
When I heard that a Dunkin Donuts would be opening on the touristy, hotel-​bound strip of Connecticut Avenue that I call home, I was elated. Not only is DD my very favorite chain coffee locale (sorry Starbs) but it was filling a necessary Woodley Park quick coffee void (unless you count McDonald’s, which I do not). Unfortunately, my visits here have, a few times now, been sub-​par Dunkin experiences. When they first opened back in December, things seemed a bit rusty. Employees were being trained on the job during the Saturday morning rush, and it took upwards of 10 minutes to get anything that wasn’t just a plain black coffee. I chalked these early visits up to being new and held off on writing a review.
I returned this morning with ample time to get a coffee before my bus came. I was surprised to see the same troubling patterns– employees asking questions about how to make specific food and drink items, and the whole process taking quite a bit longer than expected. The food and drinks I’ve gotten here have all tasted fine, and the interior of the location is nice to look at, but the overall experience falls flat.
And yes, I missed my bus.

A Lower 2 stars bc the staff is changing a lot and some pf them don’t seem to care that much; more interested with the tv behind the customer. And the donuts can’t seem to be warm
Is great to have Dunkin Donuts in Woodley park. A surprise since I did not realize came In
A friend complained about the franchiseation pf the barrio… Yes, is another franchise chain but so what. Wish you the very best. I will personally make sure that I buy enough donuts to assure your profitability
Donuts were good and the coffee was free. Thanks !
Staff was very nice and efficient. Manager staff seemed caring and professional
The experience. Not too sure that they are taking good advantage of the space… seems odd, too spacious, it may lack the homey feeling of Starbucks. But ok !
5 stars. Will review again soon