DKR Dental – Don Roberts, DDS

I’ve been to four dentists in the DC area. From issues with insurance, to scheduling snafus, to incomplete fillings, to one dental assistant having to take 14 bitewing xrays to get it right, I’ve had a lot of bad experiences.
Dr. Roberts is a fantastic, straightforward dentist. His team is incredible, from his hygienist (can’t remember her name at the moment) to Paige, who handles the business admin and insurance. Rather than just signing and sending for insurance, Paige follows up and gets the maximum amount covered by insurance. I even have two, somewhat complicated policies, and Paige and Dr. Roberts worked as a team to make sure everything was taken care of, and that I understand what possible charges I could incur. While paying for it really is the patient’s problem, Dr. Roberts and team don’t show that kind of attitude.
They’re unreal. They’ve fixed previous bad dental work and left me with the strongest feeling mouth I’ve had in a decade: no funny spots where food gets caught, no sensitivity, and best of all, great peace of mind that I am in good hands!

I hadn’t been to a dentist in years because of a very awful experience with a dentist. That decision was to my own detriment. I decided to check Dr. Roberts after a referral from a friend. I have had some major procedures performed, and all I can say is I fully and unequivocally trust Dr. Roberts and his staff. I appreciate the run down that is given before any work is done and the alternative options that we can discuss. His dental staff is the best that I have ever had done work on me. From the time you walk into his office, Paige greets you with a smile and puts you at ease no matter what you are getting done that day. She follows up with all your appointments, making sure your there when your’re supposed to be. Just the Best!!!
I totally recommend DKR Dental– Don Roberts, DDS for any of you dental work. Take it from someone that didn’t have the best experiences until I started going to Dr. Roberts.

OK… so I went to this dentist once before when they were in a location that was more convenient to my office. They have since moved, quite far too, almost to Chevy Chase Circle. So, after a couple calls from the office I decided to schedule an appointment for today at noon. I arrive AT noon, not a moment late, and said my «hello, I have an appointment at noon.» The lady sitting in a coat closet says, «yes, I know.» She was pleasant. I sat down only to wait for thirty minutes listening to an occasional air compressor, that shook the entire office, and the smell of an overpowering plug in oil air freshener.
Yet again, another doctors office that thinks it’s OK to over book, and make their patients wait. After 30 minutes I stood up and explained that I felt 30 minutes was long enough to wait and that I needed to go, which I did.
Dr. Roberts, do you know how many dentists there are to choose from in this city? I would hope that moving froward you and your staff will learn to be more respectful to your clients time.

Great Dentist — I highly recommend. The one dentist that I trust to do a good job — no uneccessary procedures just to make $$.