Black & Kletz, MD, PC

I had an allergy test scheduled for 9am and was not seen until 10am with no apology or explanation by either Dr. Gondi or his staff. I complained and my follow up was booked at 8:30am to ensure there would not be delays. His staff then cancelled the appointment and a few weeks later I was sent a bill for not showing up. I will look for another allergist that is reliable.

Latrice picked up right away but asked if she could put me on hold. I appreciated that even though she was busy they picked up. I asked several questions regarding Dr Kletz specialty, insurance providers and availability. Latrice promptly answered my questions and I was happy to know that he could see me as early as the next day. I explained to Latrice that the reason I picked Dr Kletz was that I read on the website that he has a special interest in allergy induced hives which I suffer from. I really liked being able to get the information I needed right away and having a confirmation that my specific medical issue could be addressed. After my first appointment Im already 100% more confident than with my past doctors.

These guys are great! When I called, a real person picked up immediately who was cordial and friendly. She was quick to answer my questions about insurance acceptance, and gave me not one, but a few available appointment times to work around my schedule. I look forward to my visit with Dr. Kletz!

Dr. Kletz treated me for approximately 5 years for severe allergies. His office was fantastic to deal with, as was he. From my very first call, I had a wonderful experience. The secretary scheduled my appointment quickly, and I was seen within a few days. Dr. Kletz explained the allergy shot process to me, and I began treatment. Over time, I saw tremendous gains! If there was an opportunity to leave 10 stars, I would do it! I went to the D.C. office mostly (although not always), often 1 – 2 times per month for shots.
Thanks for your help. I highly recommend Dr. Kletz.

I have been going to this practice for over 7 years and have had only a wonderful experience. Dr. Kletz has always been very responsive and reliable when I have called in with questions or need medical advice. He has alleviated my allergies/​asthma, so for that I am VERY grateful!!! Definitely recommend him and his practice (have also seen Dr. Gondi twice and he was very nice as well).

I’ve been coming to Black & Kletz for a little over 2 years. Generally I’ve found them helpful and easy to deal with but after my last visit I decided to write a review.
In general, the front desk staff and nurses are helpful and friendly. But unfortunately there is one nurse who is incredibly rude and downright mean sometimes. I’ve had this nurse a few times and she’s been a little short and brisk. But this visit she was completely unprofessional. I went in for an allergy shot and was given inaccurate information from the front desk. As a result there was a mix up finding my vials. The situation was not my fault, it wasn’t the front desk’s fault, it wasn’t the nurse’s fault. Simply, there was a miscommunication. However, this nurse spent about 5 minutes scolding me in front of a waiting room full of other patients. She raised her voice to me which was completely unnecessary and inappropriate.
I take time out of my busy work day and am spending money to get these shots. I can understand that the nurses are extremely busy and have several patients they are trying to juggle throughout the day. However, there should never be a reason for a nurse to yell at a patient as this nurse did to me.
The location is convenient if you work on K St. But after my next round of shots is completed I plan on looking into other allergists downtown. If you decide to go here avoid the slightly older nurse with reddish hair. She is not a nice person.

I have been seeing Dr. Kletz for allergies for several years and my allergies have greatly improved. Going to an allergy doctor and getting allergy shots is a fairly big commitment. You will not want to be going away from the area for more than 10 days for the first year. You will be getting shots once or twice a week with a 20 minute wait time in the office after getting each shot, so you probably don’t want to be going to an office that is inconveniently located. I have not had an issue with prescription refills. I’ve also seen Dr. Gondi for an emergency (major rash from bug bites) and he was great as well. Dr. Kletz will retest you every year and adjust your serum to make sure you are getting what you need.

Dr. Kletz is great. Unfortunately, I have experienced a poor level of customer service. It has taken them over a week to process my prescription request when I was told that they would turn it around within 24 hours. I’ve been suffering awful allergy symptoms as a result and will be traveling tomorrow. I think I will change doctors if I do not get my allergy meds soon. Front office staff-​not very friendly.

I went with a very specific request for help with a food allergy. Dr. Kletz was very friendly and helpful. He thoroughly addressed all of my questions in a patient manner. The nurse that performed the allergy testing was also very helpful. Both of my appointments were exactly on time! I definitely recommend Dr. Kletz.

This is the worst specialist’s office I have ever been to. If you are hoping to find an allergist that will give you shots from an outside doctor, do not come here. I have not had one easy experience because I am not their direct patient. They have rules that are not posted, nor will they be shared with you, about when they can give outside patients shots. I should have known from the first time I called and couldn’t get a straight answer about what needed to be done to become a patient that this office was a mess.

Good – only their phone number has been disconnected in DC. Anyone know what happened to them?

Dr. Kletz is a great allergist and has helped manage my terrible allergies over the past two years. I highly recommend his practice. He fits me in when I need an appointment and I trust his medical judgment.