Newton Street Service, Inc

Bob and the guys down at Newton St. are the best. I’ve been going down here since January (and so has my wife) and it’s been great. They’re usually able to get routine (quick) maintenance in and out, and their pricing is incredibly fair. I had to get a lot of work done on my front end last year, they charged my about $ 1k less than the Toyota dealership quoted me for the exact same work.
Go here, you won’t regret it

Absolutely terrific garage. I’ve been taking my cars here for decades, and they’ve fixed all kinds of problems from big to small. I’ve never had to worry about being ripped off. If something goes wrong, Bob will set it right. On the few occasions I’ve taken a car somewhere else, I’ve regretted it. Nothing fancy, just good reliable service at a fair price.

I will never ever go anywhere else as long as I live nearby. Fair, honest, quick, kind, thorough, clean and professional. Love these guys.

I really wanted to like this garage. I’d been recommended here by 3 people and I’ve always wanted a garage that was honest and really cared about my car.
I took the car in for an oil change and tire rotation. No biggie, pretty cheap, on my way out the door the guy said «oh…just so you know you’re missing a lug nut.» I was pretty surprised at not noticing that. I found the lug nut on my running board a few days later. By «missing», I guess he meant «we lost it and didn’t replace it.» Still… not a huge deal.
What was a huge deal is on the way home my brakes starting SQUEALING every time I stopped. I put up with it for a few days, but then took it back… Newton St said that it was normal for brakes to make noise and it wasn’t time to replace them. I appreciate that they didn’t just replace the pads and send me on my way, but the squealing hasn’t stopped and I’m pretty sure noise isn’t «normal» (afterall I’ve driven this car for 5 years without it EVER making a noise. Seems kind of fishy it starts the day they mess with the tires).
Needless to say… going to a different shop tomorrow for the noise.

Bob is good people.
Least I think he is good.
We were looking to buy a used car out in Waltham, but wanted to get it looked at by a pro because a) I don’t know what to look for and b) my mechanic dad is ashamed of me based on a above. I read the Unilocal reviews, then had someone take a car by to have Bob give it a look over. I just called him, asked him to check it out, then I’d call him and pay. He gave me the rundown. I paid for the inspection. I never laid eyes on Bob nor do I have any idea of where this place is. But he really helped me out and was accommodating in a clutch situation. We bought the car.
Now, if something turns out to break in the next month that Bob didn’t catch and tell us about, I might have to change my review.
But right now, Bob’s okay in my book.

As a previous reviewer said, what a great feeling to know a good mechanic you can trust! I’ve been going to these guys for years, and for good reason. They’re always professional and friendly, have reasonable prices, are patient with my many questions, have presented me with options and told me which I don’t really need, and have let me use a loaner car when I’ve been in a transportation bind. The only drawback is they’re not open on Saturdays — not so convenient for me, but great for them that they can manage weekends off! No worries, I’ll continue to be a loyal customer…

5 stars and thats the truth!
so the jetta needed about 1200 hundred in work according to the dealership vw spot peeps… plus another bound to be 650 for some ‘loose’ joint. praise be me! ive converted and im never going back, well unless theres some crazy recall or something cause after 630 buckaroos of work these guys took care of everything, even checking the ‘loose’ joint, which btw, was not even close and all this with a genuine smile.
you know that wave of relief when you find a good trustworthy mechanic? well my Unilocalers,. this is one of those times…
happy new year!

My first experience with a Waltham mechanic and I have to admit, it was decent. I called a couple of days ahead to explain my problems to Bob, who’s in charge. He said to bring my car in. I brought it on a Wednesday at 7:15 AM (they opened at 7AM that morning). Bob called me around 8:20AM with a diagnosis, and said that it shouldn’t be a problem to have everything done that same day. Here’s what I had done:
Replaced windshield wiper motor
Replaced tail light
Oil change
Bob was very pleasant both on the phone and in person. Around 4PM, I hadn’t heard back that my car was ready, so I gave them a call and was told that everything was all set. I kind of wish they had called me when the car was ready as I was hoping to bring my car to get inspected that afternoon if there was time. But, I also could have called to check in sooner.
The total bill came to around $ 300, which really wasn’t too bad. Though, I did find the part online for an average of $ 50 cheaper. But it was still a fair price for the whole deal.
The only real drawback is that I’ve passed this place on several Saturdays and seen it closed, and not just around the holidays. Being that it’s so close to home, I really wanted to try it out, so I scheduled a day off from work in the middle of the week. I would just suggest calling ahead of time to make sure they’re open when you want to bring it in, and that they’re okay doing what you need done — which is what I did, and there was no incident.
Overall, a decent experience — the service was quick, fair and friendly.