Extended Stay America – Boston – Waltham

Stayed here for one night on a business trip — I was pleasantly surprised.
The room was clean, nice (fake) hardwood floors, bed was comfortable (not quite home, but what is), and the shower head wasn’t so low that I had to crouch to get my hair wet (I’m 6’2″).
It took me a while to find the trash cans, which were hidden in the cabinets of the bathroom and the kitchen, but otherwise the place was quiet and convenient.

Horrible horrible horrible ! Worst hotel I have ever stayed. Very poor service. The front desk is very rude. The toilet clogged and the water overflew all over the place. We called the front desk but they refused to help. We went downstairs to get two bed sheets and cleaned the floor by ourselves.
We asked for more because the room was cold but they said there is not more blanket available!
Ridiculous! Stay away from this hotel.

I honestly was very concerned when I found out I had been booked here by my travel coordinator.
The quick… it’s not bad. I’m not scrambling to find somewhere else to stay. Clean enough and in need of a bit more amenites to make it work for the long term traveler. I can hear people moving around in the hallway, but nothing through the walls.
The details… fridge is full sized, small sink, microwave, and two burner stove top. The package they provide would be fine for someone who doesn’t actually cook. I purchased a small crock pot and toaster oven, along with some cooking utensils, knives, and a non stick frying pan. I’m here for 3 months. I like to cook. I need stuff to make meals.
I’m working over — nights and it has been a challange getting my room cleaned. I’m currently doing my laundry and hoping it gets done now, as I took my sheets off my bed and gathered up the soiled towel for house keeping. Honestly. It just needs a vacuum, bathroom wipe down and more towels.
Breakfast is labeled «grab and go», the coffee is pretty good and I’ve grabbed a muffin or a granola bar here or there on my way in.
The staff had been friendly and helpful, pointing me to places to eat, shop, redbox, movie theatre etc. I’ve been getting a delivery of organic produce and they hold it for me at the desk or drop it in front of my door if I’ve been sleeping.
I really would like more comfortable seating. I can sit in the stools at the edge of the counter to eat, they have a leather like chair next to the bed but it’s a place to sit as opposed to a place to get comfortable. The stool could have easily been replaced with an office chair, which I think would be more comfortable. Mostly, I just set on the bed to watch TV.
The WiFi can be spotty and temperamental for steaming. While here, I purchased a roku and was unable to get it hooked up, even with the assistance of maintenance. I can stream netflix from my tablet, for the most part, but seem to be unable to with my laptop. But that could be due to heavy Internet volume.
It’s not that bad. I’m not actively looking for somewhere else.

Horrible! I can not say anything good. Well, the beds did not have bugs so I guess that’s good. For what we paid I am floored at how bad everything was. The continental breakfast was cold coffee and fake cream. The elevators are dated to 1970. The staff sits in offices and pays no attention to the front desk. This hotel is a joke.

Broken toilet seat… No restaraunt in house. only has 2 burners and a dishwasher that make it different that any other hotel with a mini frig and microwave. shower/​bath set up for invalid which makes showering difficult.

Clean. The only two things I would change is one –the beds/​linens. Newer beds and better blankets or quilts. The bedding kind of felt as if it was washed too many times and lost its softness.
The second thing is having enough food for the grab and go breakfast .
It had wifi and climate control in the room. Nice I was able to pick my floor. No funky smells or dirty areas. Oh and they did have vans for drop offs just ask for the scheduled times.

This hotel is always welcoming. The staff is awesome and they are very polite and welcoming. I stay here pretty often and the rooms are suites with a kitchen so I can cook, which I love. The rooms are pretty clean and good in size. The location is not bad either. Its next to a lot of businesses and just a mile or 2 away from the strip of restaurants off Moody street. Matt and Mike are the hotel managers and they are both awesome! I would definitely recommend this hotel to someone because even though it’s a 2 star hotel, I think a friendly and welcoming staff beats a 4star any day because I’ve stayed at big 4 star hotels with crappy staffs. This one takes the cake!

Is an economic residence, but has got all facilities i expect from this category, including a soft breakfast, free wifi (with bandwidth upgrade for an additional fee) and free printer via printme.
Almost clean, it’s a little noisy (in room due to refrigerator, and out room due to other guests…) but confortable.

Do NOT bring the wife & kids here!
I stayed here because I needed a last-​minute room to attend a business conference.
I got a good night’s sleep, but the facility is underwhelming. It seems to be the kind of place where cable installers stay for two weeks while on a job away from home. True business travelers would stay at e.g. Residence Inn.
This place will do in a pinch, but with so many hotels in the area, stay elsewhere if you can, ESPECIALLY if it’s not an extended stay.
There seems to be just one person on staff who does everything — check-​in, answer the phone, maintenance. Check-​in took forever.
The room was cramped — somehow they got the bed, desk, sofa, TV and fridge in there. I’d guess it would get claustrophobic if you stayed there for a week,
The bed was actually above-​average comfortable for hotels. Bathroom was OK but the toilet took several attempts to flush.
AC didn’t work — only produced heat. Eventually the sole employee arrived and took the AC unit apart and adjusted something… seemed to me that they intentionally disable AC in order to save a few bucks (i.e. most guests will give up rather than call the desk).
TV remote didn’t work, so the employee eventually found one that did.
All in all, this place is best summed up by the swimming pool, which is home to a family of ducks and is not very clean (duck poop on the bottom). I guess the sole employee is too busy to chase the ducks away.

For what I needed the room was perfect. And my two Miniature Pinschers loved it too. The staff is SO like family rather than the stuffy hotel clerk you might usually find at the front desk.
The only thing I would change is the TV technology. I think they are vintage 1995 — maybe 2000.

This place is gross.
The room was small. The toilet seat came off after one use. There was a plunger next to the toilet too which thankfully I didn’t have to use but it’s not a good sign. The whole point of an Extended Stay is to have the suite with the kitchen, and one of the two electric coils on the stove was busted. Not too many channels on the TV — no NESN for Sox games, no MTV or VH1 or Comedy Central. But they did have free Showtime/​Showtime 2 so that’s a plus.
I stayed for 10 days on business, and they only give you 1 free maid service otherwise it’s like $ 3 a day. Not bad, but I didn’t think I needed daily maid service, I usually keep a Do Not Disturb sign on my door anyway when travelling. So when checking in I opted to have the 1 service done on the 6^th day. To my dismay, I only had 2 towels for 5 days, and after the cleaning I wasn’t even given a fresh roll of tp. Luckily I brought my own shampoo because they don’t even give you that.
Oh, and wireless intenet also costs extra. I hate that.
The breakfast they served amounted to generic-​grocery-​store –brand bagels and cream cheese. At least it was something. The coffee also kind of sucked. Thankfully there was a Dunkin right across the street.
The fitness studio had a treadmill, a bike, and an elliptical machine.
They do have coin-​op laundry which is a nice touch when staying for an extended period. But no change machine. WTF? So you have to get change from the front desk, which was rarely manned.
With about 18 other hotels in the immediate vicinity, this is probably the worst choice. I sure know how to pick em.