Em Snow

Doug Snow, Lauren, Marty, and the entire roofing crew are great to work with. They provide the level of customer service and quality workmanship that is hard to find. We’ve done a lot of renovation projects on our home. The very best has been the new roof and new siding EM Snow completed early this spring. We’re very particular about getting the job done right and the tea from EM Snow excelled throughout the project. The roofers kept the job site clean and did an excellent job on our numerous roof sections. Marty is a great craftsman. The siding and trim was no easy task on out house. But he made every cut with precision. Lauren is very responsive on all concerns and questions. And Doug Snow personally ensured we were satisfied. I would hire them again and recommend them to family and friends for any roofing or siding project.

Some years ago E. M. Snow completed a vinyl siding job on our home and did a fine job. We incurred damage to several areas as a result of last winter’s storms and ice dams. It took over four months for the company to schedule someone to come out and repair the damage which I grudgingly accepted since it was a very small job. In the end, the fellow assigned did a terrific job so it was worth the wait. Richard was very pleasant, friendly and accommodating. He can come back any time. I would highly recommend him.

Richard from EM Snow did a fantastic job siding our garage. Richard was meticulous, thorough and pleasure to deal with every day. He finished faster than we could have imagined. There were several details that he handled perfectly and we couldn’t be happier with how everything came out. This is the 2^nd time we’ve used EM Snow. We sided our house several years ago, but for a variety of reasons, needed to hold off on the garage. From Doug Snow coming out to estimate, to Lauren in the office, to the guys who do the work (Especially Richard), they are so professional and we highly recommend them.

My contract with E M Snow was for siding and doors. Alone Richard installed all the siding, the final result is PERFECT! He was extremely careful, his standards are very high, and it all shows in the final result which is excellent. As for the doors that is a work in progress handled by another E M Snow who thus far has been helpful.

The owner of the neighboring office building hired E.M. Snow, Inc. (The Siding Company) to remove compacted snow from the roof. These guys proceeded to push the hardened snow onto my backyard without any apparent concern for the safety of dogs/​children/​property below. The impact of this hardened snow broke several branches from my dogwood tree. I contacted the owner/​supervisor of E.M. Snow (John O’Brien) about it, and he promised to come out to talk to me, but never showed up. I can understand that sometimes mistakes are made, but for a business to dodge their responsibility is unprofessional, so potential clients beware.

My Neighbor had a brown, architectural asphalt shingle roof installed by EM snow. I can see the roof from my kitchen window and after a year a section 3’x3’ started to slide off. Eventually it hit the ground exposing the roof to leaks and a repair guy showed up. He patched the roof with slate blue colored shingles.
What a hack

I am happy to write this review as a VERY pleased first time customer of E.M. Snow Co. I needed a new roof after this very challenging winter and sought out a few roofers in and out my area. I set up an appointment to meet the owner Doug Snow, when he arrived I became very impressed with his assessment, professional manner and total confidence that I would be happy with his work. Doug is more than the owner; he actually worked at this craft for years, now he has a very competent crew that he trusts. I also was very impressed by his assistant Lauren, who kept me well informed during the process, which was much appreciated. My roof was completed as promised and my yard, both front and back, was cleaned up just the way I expected it to be. I highly recommend E.M.Snow for anyone who expects quality workmanship and very fair pricing. Thank you Doug and Lauren for exceptional customer service!
Janis Cohen Waltham, MA