Supercuts

This ones for Ken. What an awesome guy. He has a very warm and welcoming demeanor and I noticed him saying hello or bye to every customer walking in and out. Gotta love someone who is so positive. Back to the main reason why I’m reviewing… Guy does an awesome fade. I have jet black hair and get a zero fade all the way around. Very noticeable if you screw up on black hair but he did an amazing job. Got a lot of nice compliments. I highly recommend Ken for you guys who like it high and tight.

I have been going to this location for several years… Today was the last time I will go there… I went in and out my name on the list, one person was before me, I was told 5 minutes. A few minutes later two stylists opened up for the two of us waiting. At that exact moment 4 people walked in that had called prior. I was told they would go before me and now it would be 15−20min. I got up and left and won’t go back… It would not have been an inconvenience to take the two people who had been there and have the new people wait 5 minutes longer, but to make a person who was already waiting for 5 – 10 min wait an additional 15 – 20 is unacceptable. I will take my business somewhere else…

I left the Supercuts on 4475 Treat Blvd in Concord after 26 years (even after I moved to Walnut Creek, tried to stay loyal driving up the hill until the last few haircuts. They were terrible and the overall service started to be hit and miss over time), and started coming to this one for the last year or so as it is only less than 5 minutes from my home. Great hair cuts, and I have had Li and Ken cut my hair. The entire staff in fact seems to be very good, professional, and friendly. You can even get an appointment via their new iPhone app and see online who is on duty as well! $ 19 before tip. Parking can be a challenge during peak hours as there is a Sprouts supermarket and several fast food places in the parking lot. Still, 5 stars. Loyalty only goes so far…

I been there once it was good I got my haircut well done and they charging for regular mans haircut $ 19 and it cost that it was not bad love it great costumer service place is clear smells good i will get back to them for sure

Wow, I just had the worst haircut at this place! And I mean, I’m a guy and not picky at all, I usually go to Great Clips and I’m fine with it… Anyway, let me start by saying, 30 minutes for trim! Half of which they do with a machine! Not waiting in line, not shampoo or rinse, just 30 minutes of trimming my hair. That’s ridiculous, right?! Then, she simply couldn’t follow directions. After I told her it was short enough, she said OK but then went on for another 10 minutes. This was supposedly to «blend», and she got started on one side before I had a chance to say anything. Once I saw, I told her I didn’t like it and it was too short, but the damage was already done and we had to do the other side to match. The top is a mess, uneven, loose hairs sticking out everywhere that are longer than the rest, but overall it’s a lot shorter than what I asked for. By the time she got to the back, I had enough and told her to wrap it up. I simply told her to her face that she messed up and I hated it. I was rude, I don’t even care. And the cherry on top of this mess of a cake, is that they wanted $ 19 for it! Needless to say, I left zero tip. Do yourself a favor and go somewhere else. Great Clips on Ygnacio Valley charges $ 16 and they do a much better job. I was in the neighborhood and thought I’d save myself some time by going to this place. Obviously that didn’t work out for me at all…

The lady kept cutting down when I said no shorter but she did what she wanted never coming back waste of money! I even had a picture up the whole time and she didn’t listen to what I wanted! Terrible haircut!

I’ve always gotten a descent cut here, but I went to an older Asian lady that I just want to warn everyone about. Her name was not posted, so I don’t know who she is but she destroyed my hair and the person I went to to fix it couldn’t do much. I was told that it’s so short it will take three weeks to grow out.
The lady did not know what layering is and it was pretty clear she does not speak much English.

Worst hair cut ever. I am never going there again. The lady who cut my hair was rude and hasty… She was very unprofessional. She did not trim properly… I had to redo it in another store… She did the whole thing in a hurry and I went there around 9:30 AM.

Been here twice now. Great cut at a very reasonable price. Ken is who I request personally, but looking at everyone there they seem like a mostly capable group of people! You always get a nice greeting when you walk in and they are fast and usually give you heads up if there is a long wait.
One thing I would change are the seats in the waiting area — they are extremely uncomfortable!

I realize getting your hair cut at a «chain store» like Supercuts can hit or miss…
In the case of this specific Supercuts it’s a definite a HIT!
I’ve been going to this store for 2+ years and everyone is really good, I mean it, I’ve never had a bad experience. They’re all super nice and professional. I tend to see:
Laranda, 5 stars, she’s awesome.
Ken, 5 stars, he’s awesome.

Two other reviewers have expressed their appreciation of the work of Laranda and now, after my first visit (ever) to Supercuts, I see why. In addition to being a talented hair stylist who listens patiently, asks questions, offers suggestions and does a really fine job, Laranda is charming, fun, and overall, muy simpatica! So I’m joining the fan club! A great stylist and a lovely person at no additional charge! Why would you go anywhere else?

I particularly like this Supercuts for one reason (or rather one person)… Laranda. She is an amazing barber who specializes in men’s haircuts (though I’m sure she is great with women hair as well). She is really patient and cuts «less-​is-​more» mentality and works her way down to the hair cut you want. She is willing to look through books with you if you want to try something new or simply memorize your «usual» cut and gets it right pretty much every time! The price is a bit on the higher side but totally reasonable for the quality. So men, ask for Laranda!

Discussed the cut I wanted.. no layers and follow the line of my current style. Asked for 1 ½ inches off. Sprayed my hair slightly and she just starts cutting straight across the bottom. No sections. No checking to make sure the hair was even. lt looks like I handed my sewing scissors to my sister for my haircut!
I get that it’s Supercuts, but this is just wrong. For sure you should avoid Michelle.

My ‘go to’ place for haircuts. Short wait, fairly-​priced, and great customer service by the staff. I get my haircuts from Laranda, and I would recommend her to anyone looking for someone who takes the time to make sure you’re completely happy with your haircut. My only gripe about this place is that parking is generally tough to find.

I waited 15 minutes for my haircut. Another guy just walked in and got served before me. His appointment time was later as well.
What kind of service is that?!

First time going to this super cuts. Irene did a great job and definitely made me feel better about returning. Score!

Have to agree with the previous reviewer. I went for a simple haircut and was greeted with this Asian lady that definitely seems unhappy to do her job. I usually brushed (no pun intended) this off if she did a good job, but boy did she messed up my hair! I specifically asked her not to cut my hair too short and gave specific length in inches. I came out like someone just ran a lawnmower on my head.
I looked at the receipt and the name there is Li Yun. If you must go to this location, avoid her! Though I don’t know how good the other people there.

Okay, so I’ve been waiting for this to pop up on Unilocal to write a review.
Irene. Irene. Irene. She’s cut my hair for I think a couple years now. I’ve followed her from where I first met her at the Pleasant HIll location.
Me, I’m just a average guy with an average head of hair that requires no more than a 20 $ haircut, but I’m always shaky when it comes to them as, in the past, I’ve had people do odd things to my hair like ‘line me up’. In the front! This is a horrible thing to do to someone who didn’t ask for it. I AM an electronic/​hip-​hop producer but that is for young folks who don’t know how to dress themselves yet. And rappers. Yeah — don’t do that.
Irene is awesomeawesomeawesome. We talk all the time and very casually now, but she was never overly chatty at first, letting me kind of dictate the flow of the conversation. She asked me what I wanted done and I am particular about that since I have some odd slopes to my noggin. As odd and particular as some of these things were to request, she didn’t bat an eye and understood immediately. She took her time and didn’t rush (the last girl I’d had at the Walnut Creek one did, ruining my life for two weeks). She got it spot on.
Thusly, I’ve been coming back to her ever since with equally great results. I even had her cut my hair for my wedding (the pressure!) and she took extra good care of me. She’s very, very nice and I have no personal reason to say that other than I believe in Unilocal as a good forum to do exactly this for people who do an exceptional (good or bad) job. Call ahead for her and I suggest that if anyone come to her for a 20 $ haircut, she won’t give you one. So tip her accordingly, ’cause its worth a lot more.

What I Got
— basic haircut
Would I Go Again?
The word I would use to describe this Supercuts is «standard.» Standard haircut, standard wait, standard price, and standard quality. There was nothing special or unique about Supercuts, but there also wasn’t anything that would deter me from going back. My hairstylist was kind but not overly talkative (very important), and I believe I received a haircut that was worth the $ 20 I paid (e.g., no uneven sideburns, but no hair wash). In my book, there is nothing wrong with a standard haircut, and Supercuts is nothing if not «standard.»

Professional friendly staff, nice and clean, unbeatable prices.