Renew Face & Body Wellness

Love love penny. I found here on groupon and will be going to her regularly. She makes each customer feel so comfortable and is very personable. She takes her time determining your specific skin needs, and doesn’t push products on you. Would definitely recommend her to everyone. So glad I found her.

First off I want to say that Penny is so sweet, and thoughtful. There was a mishap with one of my appointments and I wrote a unhappy review (that does not reflect her business), and she personally reached out to me (after work hours) and made sure I was a happy customer. She makes each customer feel so comfortable, and she provides a very personable experience. She does an incredible job, and truly educates her customers. She has made my skin much clearer (with only one facial). I would recommend her! You won’t regret it!

Penny is fantastic –SO knowledgeable, SO nice, my face has never looked so good — go see her you won’t regret it and won’t want to ever go anywhere else. She decides each visit the best treatment for my face and each time I get so many compliments on how great my skin looks — she has slowed down the aging process for me — my face glows now

Hmmm. do I share this wonderful place with the world, or keep it as my own little go-​to secret place for amazing facials. LOL. Seriously, I can’t say enough about Penny. I’ve been a loyal customer for monthly facials (a necessity at my age), and I always come away feeling refreshed and spruced up. She is an expert at determining individual needs, prescribing the best treatment and tailoring the facial to best suit the client. Thank you Penny!

Penny is a kindhearted person who listens to your concerns and needs. I always feel well taken care of when I leave her business. I recommend Penny to anyone who has European skin. She understands the difference of nationalities skin types.

I bought a Groupon for this lady. I made an appointment with her two weeks ago, today I called her to make sure to confirm my appointment. An hour before my appointment she decides to return my call and tell my that their was a scheduling conflict.
Normally I would not mind these things because they happen. But Saturday is my graduation and my party, I specifically waited around for her because she told me she would be back from vacation. I had told her when I talked to her on the phone two weeks ago that it was for my graduation, and if she couldn’t get me in no biggie I would find somewhere else to go.
She said no no I can fit you in for 6:30 pm we will get you glowing for your special day. But for her to cancel an hour before my appointment was rude unprofessional and completely heartless. This shows she is unreliable and just plain unprofessional, and not someone that I will ever consider going to. Just because you put a groupon out there doesn’t mean you have the right to treat customers like they do not matter.
Some advice: if you have too much on your plate, don’t take more customers and convince them that you will do something knowing very well you can’t.
Do not recommend her.

Really frustrating experience. I purchased a Groupon for 3 facials in October. As instructed on the Groupon, I emailed Penny for an appointment and she confirmed one for Saturday morning. When I arrived, she had double booked the appointment and said she forgot to put mine into the system. Not a good first impression, but things happen. I was able to reschedule, and she did a good job with the facial, and I left with a good impression. When I tried to book my 3^rd, I sent a request and didn’t get anything back. I emailed again a week later and Penny said that email was lost, so we booked a new one. Showed up yesterday at 5:30 as we had confirmed, and lights were off, door aaa locked. Obviously had forgotten. I probably won’t bother to use my 3^rd, and I definitely won’t be back for a regular facial as I had planned. Even if the facial is good, not worth it if she gets my appointment wrong 50% of the time and impossible to schedule.

I’ve used a lot of Groupons in my life. I tend to use them and move on to the next best deal, feeling slightly disappointed after each «deal» and telling myself it’s not worth it if I’m not 100% satisfied. But I’m a sucker for savings, so I fall for it over and over again. This was my M.O. for a long while with many different estheticians, but after using a voucher for a facial with Penny about a year ago, I haven’t tried anyone else.
For one thing, Penny’s facials are affordable. For another thing, Penny is super easy to talk to, and I feel comfortable and relaxed under her care. But the number one reason I will never go anywhere else? My skin has never looked better. Penny knows exactly what my skin needs, which is amazing considering I’ve spent the last 25 years trying to solve my problem skin. Topical and oral medications, both prescription and over the counter, in addition to an absurd number of trips to see different estheticians and dermatologists, have never done the trick. As a result, I have developed a wariness of all new products and technologies, jaded by past results. But no more. Penny is a wealth of information and the only one I trust with my skin. And when my daughter goes through puberty and begins to deal with the same issues I had, I know where I’ll take her. She won’t have to wait 25 years for clear skin like I did, because she’ll have Penny.

Penny is absolutely wonderful!!! I have really sensitive skin and Penny takes the time to ask me questions about my skin and assess what treatments I should do for that session. She’s done peels and masks on me, and I’ve been very happy with everything. She understands different levels of strength for different skin types and never does anything too harsh. I went to Penny with a mild case of Rosacea that was particularly noticeable on the apples of my cheeks. She decided a peel would be best to clear my face. After the first peel I noticed that the redness was visibly gone, and the little bumps I had on my face were practically gone. After 2 sessions with her, my skin looked 100% clear and now I have an even complexion!
She also carries several skin care lines and has recommended products that I am obsessed with! My favorite thus far has been the Le Mieux Essence Moisturizer. Its like liquid silk! Its really affordable and lasts a long time. I haven’t tried out any of the make up lines she carries, but I plan to once I’m finished with what I have.
Penny is also very prompt on starting appointments on time. For a ‘one woman show’, she keeps on a schedule, never gets flustered or overwhelmed, and never seems tired! I never feel like shes rushing through my session and she’s always ready to go as if I were the first appointment of the day. She’s fun to chit chat with and she’s a great listener. Penny is also very informative of the products she uses during each session and even recommends certain products that are best for your skin type.
I highly recommend that anyone go to Penny for a relaxing facial service! Definitely buy a package of 3 treatments through Penny directly! She is super affordable and has a very flexible schedule!

I’ve never had a facial like Penny’s ever! I usually get facials to get rid of black heads and she did that! But she uses different techniques I’ve never done before. Usually they steam your face and suffocate you before doing extractions, no steam at all with Penny. Then I felt scraping on my face, it felt like a dull razor… I was freaked out and asked what was she doing? She was scraping all the dead skin from sun damage off my face… Oh! never had that done before. Then she mentioned I would get a Golden facial, I was thinking ok that’s nice. I feel this mask going on, I open my eyes and look into a mirror, WOW my face was really Golden! (It was a Collagen mask) Look at my photos haha! While that was on, I got a shoulder massage. I came out all nice and glowing after my facial, black free and apparently I had a faint mustache growing she removed. Thanks for making me look like a lady again.

I was looking for deals on groupon for a microdermabrasion facial treatment. My wife’s birthday was only days away and I wanted something nice for her (as part of an all day event). I called other places several times and they took days to respond, only to say they were booked. I called Penny at Renew Face and Body Wellness and she responded quickly. She accommodated my schedule on short notice, and then reconfirmed that we were still on for the time/​date later. Awesome! She did all this knowing that I had a groupon (have you noticed that other places react like you’ve got the plague as soon as you mention that you have a groupon which THEY offered? not here!)
Anyway, the day of the event, we were running a bit late because our baby through up and we had to clean her up. We sent her a text message and she was totally fine about it. Once we got here, we were impressed with the relaxing atmosphere, nice music, and flowing water fountain.
Best of all, my wife was happy about her microdermabrasion facial!
I highly recommend Renew Face and Body Wellness, whether or not you have a groupon: Penny’s prices are more than readonable! Plus, we had the place to ourselves: no need to fight for parking, no need to wait in line or wait for someone else to finish… Very relaxing from beginning to end. Thanks Penny!
Ps: I think she does massages too!

I went to see Penny a year or so ago, after purchasing a groupon promotion to her business.
At the time, I had a micro-​dermabrasion done, and I remember it being rather abrasive. I have had micro-​derms done before from other aestheticians, and it never felt that uncomfortable, uncertain, or scary. But this time it felt sore, in not the usual way. Luckily there were no after-​effects, and I decided to NOT try another micro-​dermabrasion with her again. I just quietly thanked her and left.
Sometime later very recently, I decided to try her much raved about facial/​massage services (not the microderm), and gave her a call (after I purchased another groupon). 3 phone-​calls, and a month later, never got a call back from her, and so I cancelled my groupon.
She seemed nice the first time I was there, and even directed me in purchasing some «expensive» home-​care exfoliant equipment, but based on my experience the second time around, I have to ask: whatever happened to simple courtesy? If you do not intend to honor your promotions, why float them in the first place? My time is as important as yours!
Lucky for us consumers, there are plenty of good aestheticians in town, and so I’ll bring my business and recommendations elsewhere. Matter-​of-​fact, if your budget permits, I’d recommend Miracullum spa, or if you are on a budget, Sharon at Deae Lunae skin care offers very good services too.

I’ve gotten a few peels and a massage with Penny and she’s awesome! You can easily tell that she truly loves what she does because it shows. I trust her completely. Plus, she’s fun and easy to talk to :)

Penny is an absolute wonderful person, I bought a voucher for 3 Micro Derms and every time I have come in she made my facials custom to what it needed at the time. She is always on time with appointments and very thorough and will explain everything she is putting on your face. While the office doesn’t have the bells and whistles of a full service spa (which is water with cucumber), I would trade all that for the perfect facials and caring service I received from Penny. I plan on coming back for a massage and facial combination soon!

Penny is excellent. Her office is very cozy and her consultation was very informational. My peel was great and I’m excited for another treatment!

Penny had a deal on living social or groupons (I can’t remember) But I bought the deal. It was 3 micros or 3 peels for $ 100.
I turned in my voucher. I have seen Penny a total of 7 times (I bought more sessions I love her) I see her for peels. She not only does a peel but she does an excellent extraction (a lot of places fail to do this very important step). I bought my aunts & my mother a session so they can experience this great experience.
I highly recommend Penny.

Went there for a microdermabrasion and had a pleasant experience. She is knowledgable in skin and also is pleasant to be around.

Penny Christie is absolutely wonderful. Her suite is very soothing, warm, and inviting. When you go for your facial treatment, she offers a free consultation and lets you know what’s best for your skin. You can tell she really has a passion for taking care of her clients. Afterwards, you get a post-​treatment goody bag! I love free stuff!
Now let me talk about her massage… Penny is amazing! From head to toe, she works your muscles and gets those knots out. Miracle hands I tell you! Love, love, love her! And when I get home and it’s time for bed, I sleep like a baby. Can’t wait for my next massage!

I REALLY like this place! Penny is excellent at what she does. Approachable and friendly, knowledgeable, direct and honest. Always appreciated in someone who I am trusting with my face. I purchased a LivingSocial deal for three treatments, but will definitely be patronizing this business regularly after I use them all up. I got a facial peel and she even gave me a little follow up packet of products to use to help my skin heal. During my facial she also gave me a neck and shoulder massage – definitely makes me want to get a massage here too!

I purchased a package of three microderm and was able to be seen that week. Her suite is very relaxing. She is very kind, very interesting, and is in to holistic health so we had a lot to chat about. I have hormonal acne I have been struggling with since getting off the pill a year ago. She recommended I do a peel and some dermaplaning instead of the microderm and she did a facial with some extractions, and she is honoring the same deal. My skin feels like a baby’s butt! AMAZING! I want more dermaplaning, I imagine this is what Hollywood Celebs get. You feel gorgeous.
If you see any of her coupons on Living Social call her to buy directly from her, otherwise more than half of the amount is taken by the advertising company.
Then still tip her for her service~ I offer beauty services too and it is nice for there to be that form of exchange energetically. :))
She provides a wonderful service, and I even got an aftercare package. My skin is glowing. I booked my next appointment on the spot.
I have a feeling I will be getting prenatal massage from her too, when I am at that point in my life.