Knockout Lockouts

My insurance company sent these Knockout Lockout to help me out when I blew a tire. The guy they sent was great. He arrived faster then I expected. They gave me an ETA of 40 minutes but he arrived around 20 minutes after I spoke with my insurance. The whole process was quick and pleasant. Would definitely use these guys again if I ever need to in the future.

My insurance company called these guys to come out and help. Like other reviews the had an ETA of about 50 minutes. 80 minutes go by and I call my insurance. (I’m not completely unreasonable, I understand some things take longer than anticipated/​traffic)
They said I called and cancelled the job.
I didn’t have their phone number. I had a 3^rd make this for me.
Needless to say my insurance company called a different company out… but they didn’t service my area.
This company finally responded and was able to get to me 35 minutes after we set up a 3^rd call. 2 hours and 17 minutes later.
I have a feeling if you deal with them directly you get better service than through your insurance.
I’ll cut the guy a break since the Warriors parade was today but holy hell

I wish I could leave zero stars, we ran out of gas on the road and were stuck on the turn lane, I called gieco and they set us up with knockout lockout, when I called to find out where they were the guy who answered the phone was extremely aggressive and unpleasant, he did not let me say anything and told us to just wait. We were stuck in a hot car with our two young children for more than an hour!!! They did not bother to get our exact location and so even the driver had a hard time locating us.
these are not the people to call in case of an emergency.

Locked my keys in my car and called my roadside assistance. They called these guys, and he was there to help within 20 minutes!

My roadside assistance called knockout lockout company and they told us it would be an hour before they got there. Then after an hour we called them and they told us it would be another 45 minutes. Then, it was 5 minutes, then it was 5 more minutes and then 5 more minutes and then 2 more minutes and then 1 more minute. The dispatcher actually told my roadside assistance I should them now. 15 minutes later they finally showed up. Because my low profile tires had to changed back to a Mercedes donut, the screw posts needed to be changed back to the original Mercedes posts. The guy said we don’t do that and got in his truck and left us stranded. Thankfully, a Good Samaritan was there and actually figured out that we didn’t need to do that at all and he fixed our tire. The tire guy should have actually looked at our situation and been able to solve the problem but he didn’t care he was just ready to leave because he wasn’t smart enough to figure it out. My roadside assistance company filed a complaint against the dispatcher and the service man and the company. Looks like they won’t use them anymore! And neither will I!

These folks came and jumpstarted my car not once but twice. The second time after I hadn’t charged the battery enough the first time. Second time they even checked my charging system to make sure that if I let it run for an hour or more before swimming, indeed my battery would be charged. I’m sitting in my car now, writing this review as it charges…
Friendly, professional, courteous, and my car is running again. Everything I need from a roadside assistance place.

Locked my keys in my Enterprise rental so I had no choice of who to use. After reading the Unilocal reviews, I called them twice to confirm their ETA. They generally promise an arrival within 55 minutes, but after two phone calls they promised the guy would be there only in 40 minutes. I waited a total of 100 minutes for the guy who DAMAGED THE CAR DOOR while prying it open. Never again.

Gave me a bullshit excuse for taking forever to arrive on location. Still waiting. If there’s someone on the internet good at picking a lock … please come… seriously.
the guy did the job.

i’ve had the unfortunate circumstances that would lead one to need service from a company like Knockout Lockouts more times than i’d like to admit. Once a few years ago I locked my keys in my car… Once my car battery died. And again last night when i ran out of gas and subsequently needed a jump start when my hazards killed the battery.
the first company my insurance dispatched just didn’t bother to show up, but Knockout Lockouts was quick, friendly and courteous. they didn’t laugh at me for running out of gas, and they got me back on the road again in less than estimated time…

Not a company with whom I would voluntarily do business. Had a service request for a jump start through Enterprise roadside. After they didn’t call me back in an hour, Enterprise called them, and they said I should hear back from them within 15 – 20 minutes. 40 minutes later, they called. I had already made other arrangements by then. Got a lecture about how some services take longer than others, but couldn’t offer an explanation as to why I didn’t even get the courtesy of a return call.

Got assistance from KOLO in NE Ohio at 10PM, through my Roadside Assistance program from Verizon Wireless. Driver OH-​02 was very quick, friendly, and extremely helpful. Absolutely wonderful service, and I’m very grateful that someone was willing to come out in the middle of the night in the freezing cold to help us.

I just wanted to thank the gentleman; I wish I got his name, which helped me jump my car. He came when at the time he said he would arrive. He was professional and very polite. I would recommend him to anyone!

They were sent to me by Toyota Roadside Assistance (which of course had expired before I ever had to use it, so I had to pay myself) when I had a flat tire yesterday and 2 small kids to chase around so that I couldn’t switch out the tire myself. The guy was there within 5 minutes of the 45 minutes he said he’d be, was very professional, and changed it out in about 5 minutes flat (no pun intended). I was quoted $ 55 cash or $ 60 credit, which seemed fair given that someone has to drive himself all around town changing peoples tires or unlocking their cars. I paid the cash price and was on my way to get the tire fixed forthwith.

Waited for two hours, getting promises and excuses the whole time.
A promise of 15 minutes stretched into 40, I had to call them to ask what was going on and supposedly the truck was working on a difficult problem with a previous customer.
Again, the promise was 15 minutes, which stretched into an hour and a half (total), and finally I called my road service company and asked them to choose another company.
Nobody from Knockout ever came, at least not while I was there. I had to call someone else who arrived within 15 minutes.
While we waited in the car, we took to calling them ‘knockdown drag-​out’.

Knockout Lockouts saved my weekend. My car battery was dead, and I had shopping to do for tomorrow’s party, not to mention needing to drive the supplies and myself to the party tomorrow.
My car often stays parked because my employer provides transportation to the office. When my key remote wouldn’t open my car, I called Honda Care roadside assistance. They scheduled a Knockout Lockout service person to arrive at my home in 45 minutes.
The guy made it in 35 minutes, and put me at ease. We got my hood open, then he spoke to someone over the phone about the right procedure, hooked up a jumper battery, and had me start the car a couple minutes later. It was speedy, painless, friendly, and just what I needed.
I can’t comment on the service cost, since it was covered under Honda Care. I gave the guy a $ 10 tip, and he was grateful, explaining that gas prices have been eating into his tips lately.

Very quick to respond and jump my dead car battery. Friendly and professional.