Aveda Environmental Lifestyle Store

This review is specifically for Erin. I love aveda products in general but she totally made my shopping day and my birthday experience exceptional! I appreciate all the time she took with me and my crazy toddler and her follow up and willingness to make sure I received the birthday gift I had wanted (with an extra surprise!). You are amazing! Thank you!

I came here to purchase a gift around Xmas time and was underwhelmed at the customer service. It was pretty inexcusable since I was the only one in there the entire time I was shopping. The woman who was working kept trying to sell me something that I was clearly not interested in and didn’t want. When it became clear to her that I wasn’t going to go with one of her pre-​packaged gift bags, she practically stopped talking to me altogether! I made the purchase (because I didn’t have any other options) but for the amount of money you spend on items, I won’t be back unless the service were to improve.

So I love this little store! I was just shopping around Broadway plaza and decided to check the store out. I hate my current conditioner so wanted to try something totally different. I went in and was immediately greeted by this super friendly employee which automatically made me want to stay and look around the products. She was very helpful with her suggestions and I ended up buying some great products! She even pampered me by sitting my down in this chair, gave me a quick shoulder massage and put some dry remedy oil in my hair (it really needed some TLC!). At the end of my purchase I even ended up joining their rewards program for $ 10. Not bad since the rewards sound pretty awesome! They definitely earned a new customer that will be coming back for more amazing products (plus everything smells wonderful!).

OMG! I love this store! Their products are animal free tested products, at least 90% certified organic and are amazing! I have been an Aveda fan for a very long time!
I made a special drive out to Walnut Creek Aveda to try out a new hair product that I read about in Shape magazine. I read that certain Aveda stores had samples that you could get, if available. I called up and spoke with a young woman, who was extremely helpful. She filled me in on the hair product that I was interested in and told me that they did have the samples there. I decided to go check it out! Of course, by the time I left the store, I had purchased the entire line of the hair product. I also purchased a body scrub, moisturizing lotion, herbal tea, and a candle for a charitable cause. There was no pressure sales. I was just in the mood to shop and pamper myself that day. LOL! Besides, there was only one lady in the store to help me, and as knowledgeable as she was, there were other people in the store as well. One sales clerk to handle all the customers that walk through the door can be a bit much!
The young woman at the store was very helpful and knowledgeable about their products, as I have found in most Aveda stores. I love that about Aveda staff! They all seem to be very familiar with their products. Aveda is also a very organic and environmentally concerned company, which produces amazing product lines for your hair and body. I have always been a huge fan of their hair products. They are not cheap, but they are definitely very good! You get your monies worth with their products! I have always recommended Aveda products to my friends and family and have turned them on to the wonderful things that Aveda products can do for their hair. I hope that this store manages to stick around forever! It’s not too far away and the people here are very sweet and helpful!

I love this store! I went in here after my coworker told me to get some lotion and soap, to become more chemically free and I was surprised by the array of products in the store. I was looking awful the day I went to buy stuff, and one of the workers offered to put some product in my hair and test out the makeup. I was so impressed with the hair products for my curly hair, that I got some of the products from the curly line.
The downside of this store is that everything is pricey, so I definitely have to spread out my purchases, otherwise I would go broke at this store!

I tried to go in and I am so done. I guess I will stick to pureology and philosophy for all my needs since I am VERY disappointed. I went to this place a few months ago and was completely ignored. I had a hand full of items and three people working there helping one person. After standing there near the cash register for a couple of minutes, I put down all 4 bottle and left. Yet they helped someone who came in AFTER me. There was only three customers in the whole store (including me).
Second chance — OK so I decided to give it a second chance. I went again and was not greeted but the two parties after my were greeted. The lady went around offering tea or water (no sure) to people EXCEPT me!!! I was in there for over 10 minutes and never once acknowledged and I left a SECOND time without buying a thing.
I guess my near flawless 1.2kt diamond ring is not large enough or was it my designer jeans that I was wearing was not the perfect brand? But apparently my money is not good enough for this place. I will not be back for a third time.

Came here again for some more skin care product and I am once again in love! Jessica is the best! Beautiful and friendly… so down to earth. There customer service is what really makes this place stand out other than other places.

Always passed this store and wanted to try the various hair care products here. After getting my hair colored with Aveda product, at a local salon, I was thrilled with the results and thought I would supplement my new color with some Aveda hair products from their retail shop.
Very tiny space, but not many people wander in here. Free tea and friendly workers. They were helpful when I told them how I wanted my hair to look and what results I wanted out a of leave-​in conditioner.
Pricey but the supply lasts you a long time. You only need a tiny bit of whatever you’re using. I bought a leave-​in conditioner two months ago and have barely used half of it-​a pea sized amount is really all you need.
I like the natural smell of the products and I now know exactly what to buy when I step in here.
They also have a frequent buyer program and a special «gift» on your birthday.

Small store, staff will offer you tea (free of course). Their products are similar to origins when it comes to all natural products and lots of them. They have Aveda salons in Sacramento but I still haven’t seen one anywhere else. My best friend came with me and she pointed out their Eye Definer in black which is $ 15 and she says it stays on and works wonderfully. It is über small though so I’d probably wind up buying elsewhere.

I went to this store for the first time today, b/​c my hair stylist recommended their Bee Curly Hair products for my 3 yr old daughter. I haven’t tried their products yet, but the staff was very friendly, and as other Unilocalers said they offered me some wonderful tea as soon as I walked in the store (and I’m not even a big tea fan!). The saleslady took me right to the products I was looking for and even gave me a hand massage before leaving. All in all this store has great customer service, and I’ve heard Rave reviews about their products, and I may just have to purchase that non caffeinated super yummy tea!

My sister and I were just cruising around down town Walnut Creek one afternoon and stumbled into the Aveda store. The moment we walked in, the pleasant girl that worked there offered us a sample of their 100% organic, sugar free herbal tea. OH MY GOODNESS!!! It was the best tasting tea we had ever had. That automatically intrigued us, and made us pay attention to all the other things they had to offer. She gave us a brief history about the company and explained that they are animal friendly and all natural. She didnt high-​pressure sell us on anything, but did offer to give us a free make-​over. We would have if we weren’t pressed for time. Just spending a short time in the Aveda store made me want to come back when I was ready to spend some money and just splerge!
So deffinately try the herbal tea. It’s DELICIOSO! Eventhough it costs $ 14 for 20 tea bags, it’s worth every penny.
Also, she asked me if i wanted to save a bag and hold on to the tea… I thought that was different but refreshing. Very inviromnentally friendly of them:)

I love Aveda because of what they do for their environment and what their products do for my life. Prices are high but you’re getting high quality items. For your hair, you must try Smooth Infusion because it makes your hair feel ultra sleek and smooth. For cleaning your face, try the Tourmaline Charged Exfoliating Cleanser (it’s two in one and works great!) For moisturizing your face, try the Botanicals Hydrating Lotion because it stays on your face all day. What I love about Aveda is that all their associates are very knowledgeable and informative. At this location, I liked Candace because she was extremely helpful and polite. Also, every location offers you their unique tea when you enter.