America’s Tire Store – Walnut Creek, CA

I’ve used these guys for rotations, new tires, and (most recently) fixing a flat tire. They’ve consistently given good recommendations and prompt, friendly, and professional service at reasonable prices. High recommend.

They told me 90 mins. It’s been 2 hours. And now they are saying another 30 mins. But don’t worry the guy says it only takes 15 mins to do the job.
I understand people get busy. I understand issues come up. But when you are running late you need to let people know. Don’t give them false impressions on when a vehicle is to be completed. Be truthful even if the answer is «I don’t know, but I will check in with you with an hour»

If you are looking for professional service and a great value, I took my 2013 Honda Civic Ex in and treated me like I had a car made out of gold. America’s Tire Store in Walnut Creek is the best! Hands down the most comfortable tire purchase I have ever made. The next time I need tire service. I am coming back here. Thanks for the savings guys!

I just took my Land Cruiser in for an untimely flat this morning. They turned it around in about 45 minutes and we had to order a new tire because the side wall was damaged. The warranty certificate on the tire gave me a pro-​rated cost of $ 28 on a $ 200 off-​road tire.
That’s just the nuts and bolts of the transaction.
What’s so impressive is the quality of customer service and how hard the guys there work to get things done. They continue to hire high achievers like Kody and Mike who helped me today, that really sincerely deliver honest advice and treat me well. I feel valued as a customer and I see them as a trusted advisor. I’ve sent my kids down with their cars and without me, they’re given good advice, great tires and a great price. I feel good knowing that if something goes wrong, they’ll be treated with the same respect as I am being, well, older.
If all the employees I came in contact with worked as hard as these guys do, we’d be in a better economy, and without sounding cheezy, a better America.

Excellent customer service. They fixed the slow leak in my tire free of charge. Will definitely be back again when I need new tires.

These guys are true professionals! From the moment I walked in and needed my service done, Hunter did a great job taking care of my truck tires. The technician was Kody and he is very knowledgeable. Kody fully explained all the details of my service and also helped me choose a nice rim/​all-​terrain tire set-​up for my next upgrade.
I highly recommend this location for you tire service needs.

I called in about 4:45 (15 minutes before they closed), asking if they can fix a flat. I told them I am two blocks away. They said yes, but keep in mind repair times is 90 – 100 minutes. I told that would work. I went into the shop the rep said the car will be done no later than 5:30. I was ecstatic, I went ahead and made plans based on the updated repair time. Well, low and behold, 5:30 came around and the car hadn’t even been moved. The guy who promised 5:30 had left already. Funny thing was that they will get the car done by 5:30 so they can go watch the Warriors game, the rep who wrote me up was the only one who left at 5:30 to catch the basketball game. I told them to cancel the repair, I need to get to som commitments I made. Took the car to their competitor next day.

We have been buying tires here for better than a decade. Prices are fair and customer service is off the charts. They really treat you well here. Waiting room is good, they have a restroom and they will call you when the job is done if you prefer to go for a walk instead of sitting. Highly recommended store.

I have been a customer of America’s tire for a few years now. They will work with you. They have experienced staff who won’t Give you a run around on tires. I also love the fact that if it blows out or gets a nail. They will replace it.
My only complaint is that when I purchased 2 different sets of tires on 2 different occasions. After telling them to replace my spare with a old one they neglected to do that twice. After some conversation with them they apologized. Which helped but it took me buying a new set to get a spare, However they discounted my new set from credit on my old ones. So everything is taken care of now

Love American tire they’ve always been kind and helpful and always very quick with putting new tires on my car and they back up their product and they are true to their word and they’re great, I regret ever going anywhere else

Awesome awesome service! I will definitely be back. I’ve never had such a great experience at a tire shop as I did here. They were very professional, quick. The store was very clean and open so you could see them working on your car. I highly recommend this place and will definitely back. Thanks for such great service!

I was able to use the warranty that they offer with purchasing tires from them when I got a flat tire from 2 nails, so I only had to fork out $ 10 instead of having to get a new tire. Good and fast service and they still took me in about 15 minutes before closing.

I came into this location expecting to pay $ 750 for 2 new tires, but they were priced at only $ 550. That’s right, Big O which is 2 blocks away wanted 36% more for the exact same product.
But it gets better — America’s Tire told me there was no need to replace the tire. They pulled out the small nail and fixed it for FREE. 9 months later things are still working great.
Thank you !

Excellent customer service. Came in for a tire repair. I was in and out in no time. Not sure if he’s the manager but Tyrone is the perfect example of what customer service should be like everywhere.

Another great experience with America’s Tire store in Walnut Creek. Cody and Tyrone provide me with excellent service this week. I had an unusual problem with some very old tires and rims from my 1959 Sprite. They fixed me up with some nice tires at a great price and even dealt kindly with a problem on one of the rims the next day.
This is the third set of tires I purchased from the Walnut Creek store and I couldn’t be happier. While waiting for the work to be completed it was a pleasure to watch how the shop ran like a well oiled machine.
If you’ve ever bought tires you probably know what a hassle it can be. I previously bought tires from Costco. Ok service but the 2+ hour waits every time were more than annoying.
Thanks again guys and keep up the good work.

Tire warranty is a life saver ! Especially for me. Yea. I hit on the curb again. i mean AGAIN. And damaged the rim. Bummer :’(luckily. American tire is here to help. I Made an appointment online and get taken of immediately when I walked into the store. Staffs are very friendly and always willing to help .
Customer service and workmanship is A plus !!! Get in and out for one hour to replace the whole tire including the rim. Cost is super reasonable. Less than 100 bucks out of the door ! I am a customer for life ! American tire ! Thank you !
Btw, don’t forget to get your tire warranty when you are here .! They are really helpful ! :)

Always great service. They’re super busy, but will always try and accommodate. I’ve been going here for years. They will also price match.

Service was fast & very friendly. All smiles from the staff. Knowledgeable. Great prices. I’ve been to the one in Union City and I must say, this one in Walnut Creek is quick! Less crowded. Thanks for the service ATS!

Just repair a run flat tire for free and replaced 4 tires
Excellent customer service and very clean work no damage or scratches to the wheels

Really love this chain! For my Camry, Prius, and Lexus, we go to this company and since there are so many chains around the country, I feel like an old customer no matter which city branch I go to.
The quality of tires are excellent and for the price and labor times, this is an errand I’m happy to do! I can always count on having a wonderful experience with this company!