On Track Karting

I want to love this place since go karts are a lot of fun. They go fast and the indoor track is challenging. The staff is friendly and they try to do everything they can to ensure safety.
The actual races were really tough on me. I ended up doing two and there was at least one pro in each. You know it’s serious when someone has their own customized kart and a go pro attached to their matching helmet. You can tell who is there to have fun and who needs to be first.
Some corners were super tight so I slowed down so I wouldn’t turn sideways as you slide a little bit. Slowing down doesn’t matter when you have someone coming at you full throttle and bumps you so hard that you need a staff member to straighten the kart out.
And because I wasn’t going full throttle every second of the race, I was very conscious of pulling over so other karts could pass. Didn’t matter to some because I still got bumped and my kart was being pushed forward by another at one point.
By no means was I going slow. I kept pace were I could but there were very competitive people.
I hope they realize that full throttle bumps hurt especially ones where you end up crashing into the barrier.
Good place but got stuck with crappy people. Luckily the excruciating soreness will eventually subside!

Excellent birthday party for my son’s 13^th birthday party. Staff was friendly and good with all the boys. I felt they were being watched well on the track and that safety is a priority. They accomated our races even when a guest was late. Highly recommend.

Great time nice people 20 $ for 1 race but well worth it better if you have your own group so u can rennt the track

My 8 year old cannot get enough of this place. The price is worth the experience. We hosted his birthday party there and come regularly to race. He especially enjoys the challenge of beating his personal best track time. They have junior go karts for kids (adults have separate track time), safety is clearly a priority and the staff is super attentive. On Track Karting has become one of our favorite places.

Horrible customer service. The high school moron at the counter turned the 4 of us away with the rudeness because we weren’t part of a larger party. She then told us they do not take reservations, to which I asked how the people racing were out on the track for so long? Her response? «They had a reservation». I still want to race, but will not pay a penny to this place.

My son has been racing at their Wallingford facility for approximately 1 ½ years. His name, Chris S, is currently hanging from the rafters at their Wallingford facility as the 2014 Junior Champion. For the 1^st year, we had very little major issues. About 6 months ago, some of the key assistant managers and head racing official quit. The company hired and promoted an Asst Mgr and head racing official Doug Brown. Since he came in, I caught him fixing races for another parent and when confronted, swore at me and told me he can whatever he wants because they will never fire him. When the owners were made aware of this, they chose to do nothing about it so we left the Wallingford facility where my son was on pace to win another 1^st Place trophy because the owners asked me not to come to my son’s races anymore and told my ex wife she couldn’t either because she left an unpleasant but true review on their Facebook page which they deleted. When we got to their Brookfield location the following Sunday, I found out that Doug Brown had put a $ 100 Bounty on my son’s head because I had filed complaints against him. He had told other racers in Brookfield that «the 1^st kid who puts Chris into the wall hard gets $ 100». After I brought this to the attention of the owners and tried to file a complaint with the Brookfield Police Department, the owners removed Doug from being racing official but STILL kept him employed as a kart repairman at BOTH facilities. As of last week, he still had access to the public and still had access to the tracks where children continue to race. The owners told me they can’t fire this guy because «it’s really hard to find anybody reliable to repair go karts». I wish there was another place for my son to race but this is the only high level indoor go kart racing business in the entire State of CT. It is truly unbelievable that the owners of On Track choose to allow an employee to berate customers, swear at customers, fix races wherever they want and allow their employees to put bounties on children’s heads. Moreover, they cannot handle ANY kind of bad review and they look to punish those who come forward with legitimate complaints. This is a good place to practice but I would warn anyone to avoid this guy Doug Brown. He appears to be in his 50s, usually wearing a hat, full beard and has a Marty Feldman thing going on with his eyes. Hopefully one day, the owners will cut this cancer out so that their business can return to stature it once had before.

We normally go here about twice a year with bunch of us, around 6 or 8 guys and girls. The location is good, the track is good and the karts are good. This last time though was not too good. It wasn’t the equipment or the event, it was the two staff at the front desk. They seemed to be very abrupt to us, not really listened to us or helping us. They just seemed to want to get out the building and not bother about the «Customer Experience» Shame really as we normally enjoy ourselves here, but as all the members of our party felt they were «intruding» by being there it really put a damper on the evening. We all felt very rushed and not considered as customers. I did mention this to the third lady who actually turned up to «close out» the day. She was appologectic etc, but the damage was done. Just an example of how poor customer attitude and service can effect your enjoyment. We probably won’t be in too much of rush now to return, in fact we are looking at other tracks in the area to check out. Something we would never bother with until this past experience.

What?! Who knew that go karting could be so fun? Worth the $ 20 (and worth the extra dollar to upgrade from a $ 2 cheap «head sock» to the much cooler $ 3 «head sock» that you can also use when running on a cold winter day). Bring your friends and play Mario Kart IRL… minus throwing shells and bananas, sadly.

This place is
. Pretty expensive for every ride, but the ride OMG incredible. It’s like you’re driving a real race kart (whatever the real feeling may be — it felt like it)!

If your bored of the regular activites, then why not give a try to this fun filled go karting place?
The tracks are indoors which makes it more fun to be here on any day. The friendly staff makes you feel so comfortable and you enjoy every bit of your heat!
The place is well maintained and they also have an outdoor track where kids too get to be on wheels!
A total fun filled zone, perfect to hang around with friends.

For $ 40 the BF and I got to enjoy 8 min. of go Kart racing. This was fun and overall worth it i believe the normal price is $ 35 per person if your a non member but we were lucky enough to come on a holiday weekend and get a discount. If you really want to do this I would wait till it cool’s off outside because once you have the head sock, helmet, and neck brace on it is very hot and hard to breath. I cracked the windshield a little so it would not fog up. These go karts go about 45 mph and with all the turns and curves it is an adrenaline rush, but hard to go to fast with all the curbs. They get 4 stars because we only had one group in front of us and it was an hour wait. Overall this was a nice outing with the family I am sure we will be back.

Went here for the first time on Friday with my fiancée and my friend. Wasn’t really sure what to expect as I’ve never driven go karts that go 30−40mph. Altogether there was a big group of us (around 10) so we ended up getting a good deal, $ 35 for 2 races. 1 race is normally $ 25.
The track is pretty average, not too hard and not too easy which was awesome. They give you 8 laps to do so it’ll take you around 7 – 10 minutes to complete depending how well you do.
Staff is really helpful and you go through a 10 minute safety course. If you’ve never been here I recommend doing at least 2 races, because the first race is the one where you’re just getting used to the track and kart itself.
It’s money well spent and will definitely try it again later this summer, especially for the outdoor track.
My only suggestion is that maybe make the races a little cheaper? Maybe $ 10 a race?
PROS:
–Fun environmen
–Fast karts
–challenging track
CONS:
–1 race is a little pricey unless you bring a big group with you

Father son trip. 2 races each and 100 bucks. Seems like a lot but they run it very professionally and worth it for sure.

I love going to On Track Karting. It is a fun motorsport experience that isn’t too cost prohibitive or dangerous. The track is challenging and the karts really are quicker than you would think from looking at them from the side line. Despite this being my first check-​in here, I have been coming here for a few years now. It’s always nice to meet up with some friends and get a couple of races in. The Brookfield On Track is nice for a change of pace; it has a different layout and since it is new, the karts drove much better this summer since they haven’t been in as many wrecks.
The only problem is that sometimes when there are a large number of customers, the staff can get a bit of an attitude. This doesn’t wholly ruin an experience for me but it does prevent me from giving them a 5 star rating.

I recommend this place to anyone in need for legal speed. Fairly fast track. Quite technical and interesting. Lately the flagging on the track by workers has been spot on. Ample parking. Party room. Track can handle 10 – 12 carts but anymore than that and a few slow/​beginners can be troublesome. Check it out mon-​thurs for buy 2 get 1 free. Friday and Saturday afternoons can be a bit busy.

Had some much fun. does my 1^st. Time driving those cars. Love racing cars. We went couple time. They go perry fast. Fun when you crash or bombs to somebody out. Perry good size track. And you don’t have to wait Long. can’t wait to go back again. People work der perry nice and friendly to you.

On Track Karting is the best location I’ve ever been karting (I’ve been to 8 different places on both the east and west coasts). The track is fast, technical (even more so in the clockwise configuration) and the track workers are very laid back and fun to talk to. More importantly, the karts appear to be well maintained and have about .75 second difference between the fastest and slowest karts. On a ~40 second track, that is very good (especially considering the 3 – 4 gaps I’ve seen on 20 courses at other places). Good value for money, but you need to go when they aren’t busy though– they often let too many people on track at once (I’ve seen 19+ people on track at once) which means you just get stuck behind people endlessly. Max capacity for the track IMO should be 12. Worth the trip, get there early or while people are at work.

After this post I was contacted by an owner of OTK, gotta say, thanks for trying to make things right. Thanks and see you guys again in the future.

Good for corporate team building event.

My experience with Go Carts is the rides at amusement parks. This is RACING! Drifting around corners, banging the wall, full helmet and neck brace. If it get any better please tell me where. My first time there the staff spent a lot of time diagramming the track and the recommended line through each turn. My experience could not have been better.