Phoumys

The food was good, although it could have used a little more flavor. The Pad Thai, in particular, was better than average. It wasn’t oily or saucy like at some Thai restaurants. Prices were about $ 3.00 too high, but the same goes for the other Thai restaurants in this town. The atmosphere was quite nice. The service, however, was terrible! It took about a half an hour to even get our appetizer, and the waiter made no apologies for the wait. He wasn’t rude or unfriendly, but he lacked professionalism. We probably won’t return.

The food is super good, but our service was terrible. We felt virtually ignored by our waiter. I’ve never been a bad tipper, but there was no way our waiter was attentive enough to merit anything more than 10%. What a bummer!

Phoumy’s has been a great restaurant for many years and still is.
I really like the variety that the menu has, anything from pad thai to really good orange chicken. the curry is also good.

If I could I would give this place five stars but there is a reason why. Good news first, the food here is very good. I have no complaints against the food at all. Secondly, the female waitresses are very good at what the do. They serve you with a good attitude and are what I call the perfect «attentive». Here is the bad news, the male waitor is not very good. My husband and I had him twice as a waitor. He didn’t have a very good attitude and I don’t think he even likes being a waitor. That can make you as a customer not feel important. I personally work in customer service myself, and you have to really «fake it till you make it». Not in a fake way, but it is possible to still make customers happy. He also took forever when giving my husband his soda and would seat newer customers first before giving my husband his soda. All other restraunts are right on that. So if you are having a thai tooth, request the female waitresses, theyre good!

The food here is amazing, but the wait and customer service is trash. Our drinks were ready, sitting on the counter, but he left it there for 15 minutes for us to get. The boba taste like water. But aside from that, the food never disappoints.

this place has outstanding tasting food! i always go there when im in need of a curry fix! got their pumkin curry this last time and it was amazingly delicious. the people who own it are great its a family run buisness by people from thailand. you can taste the love in the food! only bummer is they dont have naan bread. but thats okay because the quality of the food makes up for it! great vibe great décor great food! Definitely reccomend it (:

The food are very delicious. The service is very good and fast. The waiter, David, is very friendly and polite. We will definitely come back here next time we are in Walla Walla.

Not the best Thai place around, in my opinion. Nothing I’ve eaten there has been particularly exceptional, and I’ve been disappointed with the portion sizes and high prices.

This visit was TERRIBLE! I have been a frequent customer to this place a long time and i am sad to say that i was so embarrased for the wait staff that had to continuosly apologize for the VERY long wait just for my initial drink! And then the food took forever!!! There were only 2 tables in the resteraunt!!- i was the second table. Im being very seriouse here. Ive never known David to allow this kind of wait time.
I will be surprised to even hear what act of congress can be blamed for this embarrassment on Phoumys/​Davids behalf.

They called me back after being closed during normal hours, to apologize and offer me 10% off my next meal.

Based strictly on food and comparatively with other Thai restaurants in Eastern Washington, I found this to be a great hidden gem in Walla Walla. I was fortunate enough to get a wide sampling of dishes as my friend was helping the restaurant and doing professional photos of their food for them. My general comparison items are pad thai and spring rolls as all thai restaurants carry this. The pad thai had a robust flavor, was not overly moist and did not have a burnt or «grill» taste to it, I was very pleased. The spring rolls were good but the dipping sauce, which is home made was fantastic. Beyond that, the other sides and main courses I tried were all fantastic. Their new revised menu provides a more focused approach and gets down to the items people know and want the most.

We placed an order for delivery— talked with Alex L. a new employee who was an EXCELLENT help in deciding on dishes. Food arrived hot and delicious! We enjoyed the pad Thai, chicken stir fry with veggies, spring rolls and potstickers :)) my only downside was the lack of utensils in the bag.

The food can be hit or miss here (thought lately it has been better in my experiences), but the service is painful… especially at the lunch hour where there is only one guy working the floor. It takes ages to get anything… If they figure that whole mess out they would be getting a much better rating. Also, they music outside the joint has got to go!

So we decided to try out Phoumy’s today, and I was a little apprehensive after being spoiled with the Portland Thai food restaurants.
All in all, the impression was really good. Good service, good atmosphere, good food, even a well decorated bathroom, which I really appreciate. Nothing is worse than a restaurant that has a Plain-​Jane restroom. It’s always great to have great tile and flowers to stare at when you do your business, right?
So the other half ordered something that I don’t remember what it was called but I do believe it was the #42 menu option and he said it was tasty, so end of story on that one. Myself, I ordered us the Tom Kha soup which was effing delicious. My only regrets were that they didn’t put more tomatoes and prawns in it. For $ 12.95 it was a little lacking in the shrimp department. 6 prawns were found in the soup…
Also, the serving apparatus is ridiculous. Yeah, it’s cool that there’s a burner in the middle to keep your soup hot, but the ladle given to you for serving is too big to fit in it, so you end up using your spoon.
Next, I ordered the Pad Thai with beef and Tofu. Nice and cliché, right? I had to try it out, since I’d had such great stuff on the west side of the state. Well, the only thing that disappointed was the portion size and the fact that there wasn’t any cilantro in it. Pad Thai without cilantro? Really?
So we visited, we ate, we enjoyed. The only thing left bent out of shape is our pocket books. Increase the portion size for what you’re charging and all will be well!

This place was kind of a surprise. Wonderful green curry. They also used a lot of avocado in their cooking which offered a really nice flair to the spring rolls. Stellar peanut sauce.

We had a group of 9 for dinner. Service was very good. Food was authentic and done very well. Atmosphere was inviting. We will be back!!!

I love the food so much! I love that they also have pictures of each individual dish so you know what it looks like and you don’t doubt how delicious your food is going to be!

Best Thai restaurant I’ve ever had the pleasure of eating in. This place is the bees knees ! Everything taste authentic. And it has a very clean very cultural atmosphere. I recommend this for everyone.

I always get the chicken pad Thai!
I’ve been there a lot more than just twice.
I try and go or call my order in on Tuesday.
Fabulous flavors, nice size portions and the waitstaff is very friendly!
They were very accommodating especially since we had our 2 year old son.

I was a little Leary of this place but I am pleasantly surprised! Our waitress was kind and attentive. The food far exceeded my expectations!
We will absolutely be back!